…s customers in the Downtown, Beach Flats, and West Cliff areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We have scheduled this maintenance window for Wednesday, February 13th 2019 at 12:01AM – 1:00AM. We expect actual customer downtime to be less than 5 minutes….

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers. We are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro that are in the Weston area; Velocity, Dsl, and Dialup services are not affected.  …

…Our upstream provider is investigating a connectivity issue affecting a handful of our legacy DSL customers in the Felton area. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…AT&T is still investigating the Upstream connectivity issue affecting a group of our legacy DSL customers in the Felton area. We do apologize for the delay in resolution and will update this network status message as soon we have more information. This issue is not affecting our Velocity, Wireless Pro, Fiber, Certified or Enterprise customers….

…Our upstream vendor, Sonic, is continuing to investigate a connectivity issue with AT&T that is affecting a handful of our legacy DSL customers in the Felton area. We do not yet have an ETA, however, Sonic and AT&T report that they are nearing a resolution for this issue. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…Our upstream vendor, Sonic, is continuing to investigate a connectivity issue with AT&T that is affecting a handful of our legacy DSL customers in the Felton area. Sonic and AT&T report that they are nearing a resolution for this issue, and we have an estimated time to repair of 1 to 2 business days. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…Our upstream vendor, Sonic, is finalizing a fix with AT&T for a connectivity problem that is affecting a handful of our legacy DSL customers in the Felton area. This resolution has been rolled out to a test circuit successfully, and we anticipate that it will be ready for the other affected circuits soon. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers. We are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro that are in the Watsonville area; Velocity, DSL, and Dialup services are not affected….

…We will be performing scheduled network maintenance to equipment that serves customers in the Watsonville area. Customers with Wireless, Certified, Dedicated, and Enterprise broadband access services will experience momentary downtime as we perform this maintenance. Velocity and DSL customers will not be affected….

…Customers with Wireless Pro, Dedicated, and Enterprise Access service in the Downtown Santa Cruz area are currently experiencing a service outage. We are working on a fix for the issue and we will post updates as they develop. This only affects customers with Wireless fed services that are in the Downtown Santa Cruz area; Velocity, DSL and Dialup services are not affected….