…information as we receive it. This will not affect customers with DSL and Velocity access services. Affected areas: Chaminade – This site should remain up with minimal interruptions as we switch between redundant power sources. Nantomics – We are currently working on a solution to determine the best path forward. Kirby School – This site should remain up with minimal interruptions as we switch between redundant power sources. Midtown Santa Cruz a…
…information as we receive it. This will not affect customers with DSL and Velocity access services. Affected areas: Midtown Santa Cruz and Live Oak: Cruzio Infrastructure teams are managing power to keep service interruptions to a minimum This area should remain up with minimal interruptions as we switch between redundant power sources. Harvey West: Cruzio Infrastructure teams are managing power to keep service interruptions to a minimum This are…
…We are currently experiencing an network outage that may be effecting some Wireless Pro, Certified, and dedicated customers on the West Side of Santa Cruz. techs are currently in route to investigate. This outage has no affect on Velocity customers….
…we can. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected….
…keep updating it) here. 5. Free Calling to Ukraine this Month If you have Velocity or Fusion telephone service with Cruzio, you can make calls to Ukraine free of charge for the month of April. 6. Getting Students Online at Pajaro Valley Shelter Services Left: Yuriana Sotelo, 8th grade; Right: Her sister Jacqueline, 12th grade How can we make a positive difference in our community? Improving educational opportunities for local young people is a gr…
…d a problem with a wireless access point that affected 23 customers in the mid-town (east Santa Cruz & Live Oak) area from 10:20-10:50AM. This only affected Business Broadband wireless Cruzio customers, and not Enterprise, Velocity, or DSL. We are scheduling emergency maintenance to replace this access point, which will affect a larger group of 42 people fed from this same site. This maintenance will happen between 11AM to 1PM today, 9/10….
…We have resolved the issue affecting Wireless Pro customers in the Midtown, Seabright, and Live Oak areas of Santa Cruz. All customer services have been restored now. This issue only affected customers with Cruzio Wireless access services. Velocity, DSL, and dialup were not affected….
…Due to a Cruzio equipment failure, there is currently a section of our Wireless Pro coverage that is down. Cruzio technicians are actively working on a solution this morning. This does not affect velocity or dsl customers, only Wireless Pro customers in the east side Santa Cruz and Live Oak areas. We apologize for the inconvenience, and we’ll update this as soon as we have more info….
Cruzio and Dry/Naked DSL Cruzio’s DSL service requires an existing AT&T phone line to run over. The DSL service itself does not require that there be an active phone service on the phone line. Doing without that service is known as dry or naked DSL. Not everyone requires landline phone service anymore, so our customers have been asking how to get Cruzio DSL without having to maintain the phone service. We would love to offer Dry/Naked DSL as one…
…There is a outage for Wireless-Pro customers in the the Midtown, Seabright, and Live Oak areas of Santa Cruz. Cruzio Engineers have identified the problem and are working on fixing the issue. We will post an update as soon as the issues have been resolved. Sorry for any inconvenience this may have caused. This issue only affects customers with Cruzio Wireless access services. Velocity, DSL, and dialup are not affected….
