…Cruzio engineers have scheduled a service-impacting emergency maintenance window to resolve networking and routing issues with equipment that serves customers in the Westside, Beach Flats, and Seabright areas of Santa Cruz. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…Cruzio engineers have scheduled a maintenance window for the networking equipment that feeds customers on our enterprise, broadband, colocation, coworking, domain hosting, and email networks. This window will end at 3:00AM 5/2/2018. We expect extremely short customer downtime as networking protocols converge and install routes. This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product….
…Cruzio Internet will be conducting maintenance on Wireless Pro infrastructure that serves the West Side of Santa Cruz. Downtime will be intermittent through the 2pm-6pm window. This maintenance will not affect other services, including Velocity or DSL….
Below are the general connection settings for use with Cruzio accounts. For more specific setup instructions, please see our other setup instructions. The best source for settings information is on your original Cruzio Login Information. Contact Cruzio if you lost your information or forgot your login or password. Fiber Settings IP Address: Available on your “login info” sheet Subnet Mask: 255.255.248.0 Gateway/Router: 63.249.72.1 DNS 1: 63.249…
…Our upstream provider is investigating a connectivity issue affecting some of our legacy DSL customers. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….
…n 3 minutes between 8:00AM to 8:15AM. This will only affect customers with Business Broadband and Dedicated Business Broadband services. Velocity and DSL customers will not be affected….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
» Getting Started » Windows XP » Windows 2000 » Windows 95/98/ME » Mac OS X » Mac OS 8.5 – 9.2 Getting Started An Ethernet DSL modem or a router require that you have a network interface card (also called a NIC, or Ethernet card) installed in your computer. Use the instructions below to find out whether you already have a NIC or to check the integrity of a previously installed card. Most computers already have a NIC installed. Windows XP To find…
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…Network technicians are aware of a Business Broadband network outage that is affecting some customers in Scotts Valley on our wireless network. We are currently looking into the cause of the issue. Velocity Customers are not affected….
