Cruzio engineers have scheduled a brief downtime for network maintenance on the radio equipment that feeds portions of lower downtown Santa Cruz, West Cliff, Branciforte, Chaminade, and Live Oak areas. This maintenance will happen at 8:30AM on Tuesday, August 4th 2015. We expect approximately 5 to 10 minutes of downtime. This network interruption will only affect Business Broadband and Enterprise customers. Velocity and DSL customers will not be…
…Faulty equipment was replaced and all services are now restored….
…The maintenance has been completed….
…This outage has been resolved….
…Repairs were made and all services should now be back up and operational….
…The emergency maintenance for the City of Santa Cruz, Live Oak, and some parts of the Capitola area is now complete….
…Cruzio technicians identified the hardware issue, and all affected services should be back to normal as of 3:15pm. Sorry for the inconvenience, thank you….
…Cruzio engineers have finished repairing the issue, and all affected customers should now be back online….
…Some customers in North Scotts Valley/El Pueblo may be experiencing an outage. Engineers are currently in route to resolve the issue….
…Our technicians have located a problem with one of the power supplies at our Mt Loma Prieta tower that is effecting customers in Weston and a few customers connected directly to that tower. Technicians are now en route to the location and will be switching out the power supply very shortly. We apologize for any inconvenience….