06/14/2018 3:30pm – Wireless Pro outage in North Scotts Valley [RESOLVED]
…Engineers were able to restore services….
…Engineers were able to restore services….
…Cruzio engineers have resolved the problem, and all affected customers are now back online….
…This outage has been resolved….
…Cruzio engineers are investigating a connectivity issue affecting tenants at the Enterprise Technology Center, as well as Wireless Pro customers fed from that building in Scotts Valley. We will post updates as they become available….
…Some Business Broadband customers in Westside Santa Cruz, Weston Scotts Valley, and Watsonville are being affected by an outage affecting certain models of the networking equipment that feeds them internet. We have Field Operations crews on site replacing / restoring gear….
…Business Broadband service has been restored to affected customers in Westside, Santa Cruz. Affected Watsonville customers should be restored shortly. Affected customers on Weston Road in Scotts Valley are scheduled to be restored tomorrow (Saturday) morning….
…Cruzio engineers have resolved the issue and all affected customers should now be back online….
…Technicians have replaced a faulty power supply and all services should now be restored. We apologize for inconvenience….
…Cruzio engineers are enroute to assess and repair the issue. We will update this status message as more updates become available….
…This maintenance is complete. If you are still experiencing connectivity issues, please reboot your equipment….