…the Santa Cruz, Scotts Valley, and Watsonville areas. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….
…g customers in Watsonville, Scotts Valley, East San Jose, and Oakland Road area. This outage only affect Cruzio customers on the Business Broadband and Enterprise networks in these areas; customers with Velocity or DSL connections are not affected. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your patience….
…we can. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected….
…ctively working on a solution. This only affects internet service for business broadband customers in and around the downtown area, and does not affect DSL or Velocity customers. We apologize for the inconvenience, and are actively working on repairs….
…Our DSL upstream provider is currently experiencing a network outage. We are working together to determine the extent of the outage as well as resolve the issue. This is effecting all legacy DSL customers. It may also be effecting some Velocity customers, but we have not yet been able to determine if this is the case. We will be posting more information as we get it….
…we can. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected….
…Cruzio engineers are currently investigating an outage with our wireless networking gear for some of our Downtown Santa Cruz area customers with Enterprise, Dedicated Business Broadband, and Business Broadband services. Velocity and DSL customers are not affected….
…Our battery backups at Loma Prieta have run out. Our field ops team is currently working to restore power at this time, and some of our wireless customers in the Watsonville area may experience downtime due to this issue. This only affects our wireless customers, and will not affect customers on Velocity or DSL connections. We appreciate your patience….
…ill only affect Cruzio Enterprise, Business Broadband, and Dedicated Business Broadband connectivity services in the Watsonville and Aptos areas. Velocity and DSL services in the above areas will not be affected….
…Network technicians are aware of a Business Broadband network outage that is affecting some customers in Scotts Valley on our wireless network. We are currently looking into the cause of the issue. Velocity Customers are not affected….