…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…g customers in Watsonville, Scotts Valley, East San Jose, and Oakland Road area. This outage only affect Cruzio customers on the Business Broadband and Enterprise networks in these areas; customers with Velocity or DSL connections are not affected. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your patience….
…Engineers will be performing maintenance on hardware that serves a subsection of our DSL customers starting Wednesday night at 11:59PM, and ending at 6AM Thursday morning to repair an issue. Downtime will be less than two hours total during this window for affected customers. This maintenance will not affect our other services, including Velocity….
…Cruzio engineers have scheduled a service-impacting emergency maintenance window to resolve networking and routing issues with equipment that serves customers in the Seabright, mid-town, and Live Oak areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We expect actual customer downtime to be less than 5 minutes….
…Engineers are investigating an issue affecting connectivity for some DSL customers. Other services, including Velocity, are not affected by this issue….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…xpect approximately 5 to 10 minutes of downtime. This network interruption will only affect Business Broadband and Enterprise customers. Velocity and DSL customers will not be affected….
…the Santa Cruz, Scotts Valley, and Watsonville areas. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….
…alternate path during testing. This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product….
…ill only affect Cruzio Enterprise, Business Broadband, and Dedicated Business Broadband connectivity services in the Watsonville and Aptos areas. Velocity and DSL services in the above areas will not be affected….