…Our upstream provider is investigating a connectivity issue affecting a handful of our legacy DSL customers in the Felton area. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…AT&T is continuing to look into a problem affecting connectivity for some DSL circuits. Some new circuits may be affected by the outage. AT&T’s estimated time of repair is the end of day Monday 11/16/20, although that may be subject to change. This issue is not affecting other services, including Velocity and Wireless Pro….

…[update] AT&T is continuing to look into a problem affecting connectivity for DSL circuits in the Santa Cruz area. AT&T’s estimated time of repair has been updated to the end of day 11/18/2020, although that may be subject to change. This issue is not affecting other services, including Velocity and Wireless Pro….

…As of Monday, 9/24/18 at 12:45am, some legacy DSL customers may be affected by emergency maintenance that is being performed by our upstream DSL provider. This emergency maintenance is expected to last several hours. This maintenance will not affect other services, including Velocity or Wireless Pro. We appreciate your patience….

…Cruzio engineers have scheduled a maintenance window to upgrade networking equipment that serves customers in Seabright, Live Oak, and Capitola. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We have scheduled this maintenance window for Monday, January 28th 2019 at 4-5PM. We expect actual customer downtime to be less than 5 minutes….

…Starting around 9:55pm this evening, some of our Wireless Pro customers in the Midtown Santa Cruz and Eastside/Capitola areas began experiencing intermittent connectivity. This affects only Wireless Pro customers (not DSL/Velocity). Our network engineers are currently working on the issue. We appreciate your patience….

…Starting around 1am tonight 8/14/17, some customers in the Westside and Downtown Santa Cruz areas began experiencing loss of internet connectivity. Network engineers are working on the issue This only effects Wireless Pro customers (not DSL/Velocity). Thank you for your patience….

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers. We are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro that are in the Weston area; Velocity, Dsl, and Dialup services are not affected.  …

…ice ASAP at 831-459-6301. All work will be completed by 2pm and will impact ONLY customer served by Cruzio’s Santa Cruz Fiber network. Wireless Pro, Velocity, DSL and other dedicated services are unaffected by this work….

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers in the Santa Cruz area. Due to a power outage in the Santa Cruz area, PG&E has been made aware of the power outage and we will post updates as they develop. This only affects customers with Wireless Pro; Velocity, DSL, and Dialup services are not affected….