There is currently a wireless outage at one of our wireless sites affecting customers in Watsonville, Scotts Valley, East San Jose, and Oakland Road area. This outage only affect Cruzio customers on the Business Broadband and Enterprise networks in these areas; customers with Velocity or DSL connections are not affected. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your pat…

…Starting at around 1:45am this morning 10/1/17, some of our Wireless Pro customers in the Midtown Santa Cruz and Live Oak areas began experiencing connectivity issues. Engineers are currently working to resolve the issue. This only affects Wireless Pro customers. This status will be updated as we receive updates from our engineering team. We appreciate your patience….

…Network engineers were able to restore connectivity to the affected Wireless Pro customers in the Midtown Santa Cruz and Live Oak areas around 3:10am this morning 10/1/17. This outage only affected Wireless Pro customers. We appreciate your patience….

…Our battery backups at Loma Prieta have run out. Our field ops team is currently working to restore power at this time, and some of our wireless customers in the Watsonville area may experience downtime due to this issue. This only affects our wireless customers, and will not affect customers on Velocity or DSL connections. We appreciate your patience….

…We are diagnosing a connectivity outage affecting customers with wireless internet access off of the Dream Inn building. We expect service to be restored within 15 minutes. This is only affecting costumers with Wireless Pro, Dedicated, and Enterprise access connectivity….

…Cruzio engineers will be performing emergency maintenance on infrastructure equipment that serves some Wireless Pro and Dedicated wireless customers located in the City of Santa Cruz, Live Oak, and some parts of Capitola. This maintenance will be performed in the next hour, but actual downtime should only take a few minutes….

…Customers with Wireless Pro, Dedicated, and Enterprise Access service in the Downtown Santa Cruz area are currently experiencing a service outage. We are working on a fix for the issue and we will post updates as they develop. This only affects customers with Wireless fed services that are in the Downtown Santa Cruz area; Velocity, DSL and Dialup services are not affected….

…Cruzio engineers are investigating a service outage affecting some Wireless Pro and Dedicated Wireless customers in the Scotts Valley area. While we currently have no resolution ETA, we will update this network status message as more information becomes available….

Cruzio engineers have identified a problem with a wireless access point that affected 23 customers in the mid-town (east Santa Cruz & Live Oak) area from 10:20-10:50AM. This only affected Business Broadband wireless Cruzio customers, and not Enterprise, Velocity, or DSL. We are scheduling emergency maintenance to replace this access point, which will affect a larger group of 42 people fed from this same site. This maintenance will happen between…

…We have resolved the issue affecting Wireless Pro customers in the Midtown, Seabright, and Live Oak areas of Santa Cruz. All customer services have been restored now. This issue only affected customers with Cruzio Wireless access services. Velocity, DSL, and dialup were not affected….