…Technicians were dispatched to one of our Wireless Pro distribution sites, and connectivity for affected customers was restored around 2am this morning 8/14/17. We appreciate your patience….
…PG&E will be conducting maintenance in the area that powers Cruzio equipment that serves wireless customers in the Harvey West area. Cruzio has battery backup power in place for this maintenance, but there is a chance that an extended maintenance window could temporarily disrupt service for these customers….
…Cruzio technicians arrived onsite at 2030 North Pacific this morning, and restored internet connectivity to our Wireless Pro customers around 9:25am. We thank you for you for patience….
…Cruzio engineers will be performing maintenance on equipment that serves Enterprise, Dedicated and Wireless Pro customers in the areas of mid-town, Live Oak, and East Side Santa Cruz. Downtime will be brief during this window….
…at 2:00 AM. Customer downtime is expected to be no more than 1-2 minutes during the length of this maintenance window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…There has been a power failure at the site that feeds wireless internet to some of downtown Santa Cruz. Customers fed off of that building will be affected, as will customers fed from the Chaminade Resort and Dream Inn which bridge off of this building. Our techs are currently trying to replace the battery at the site, however PG&E has scheduled the outage to be resolved by 11AM at the latest….
…Cruzio engineers will be performing maintenance on equipment that serves the Weston Road area with Wireless Pro and Dedicated service. The maintenance window will be from 9AM and 11AM on Thursday, April 30th, but the downtime itself will be brief….
…Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside Santa Cruz on Tuesday 7/14/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window….
…at 2:00 AM. Customer downtime is expected to be no more than 1-2 minutes during the length of this maintenance window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside Santa Cruz on Tuesday 7/14/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window. Update: This work has been completed and all services have been restored….