…Due to a Cruzio equipment failure, there is currently a section of our Wireless Pro coverage that is down. Cruzio technicians are actively working on a solution this morning. This does not affect velocity or dsl customers, only Wireless Pro customers in the east side Santa Cruz and Live Oak areas. We apologize for the inconvenience, and we’ll update this as soon as we have more info….
…There is a outage for Wireless-Pro customers in the the Midtown, Seabright, and Live Oak areas of Santa Cruz. Cruzio Engineers have identified the problem and are working on fixing the issue. We will post an update as soon as the issues have been resolved. Sorry for any inconvenience this may have caused. This issue only affects customers with Cruzio Wireless access services. Velocity, DSL, and dialup are not affected….
…Cruzio engineers are investigating a service outage affecting some Wireless Pro and Dedicated Wireless customers in Scotts Valley. Cruzio technicians are currently rolling out to diagnose and repair the issue….
…Cruzio engineers are investigating a service outage affecting some Wireless Pro and Dedicated Wireless customers in Scotts Valley. Cruzio technicians are currently rolling out to diagnose and repair the issue. Update: This is resolved. As of 6:40 PM, our equipment has been restored and all affected customers should be back online….
…Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro and Dedicated customers in Watsonville. This maintenance window will take place on June 4th between 10am to 1pm. Total downtime is expected to last only a few seconds….
…Cruzio Engineers are aware of a Wireless Pro outage affecting some customers in the Live Oak and Capitola area and are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected….
…Cruzio engineers are investigating a service outage affecting some wireless and dedicated wireless customers in Watsonville. We will update this status message as more information becomes available….
…Network engineers identified the issue, and resolved it around 11pm this evening. Wireless Pro customers in the Midtown/Eastside areas that were affected should all be back online. We appreciate your patience….
…Starting around 1am tonight 8/14/17, some customers in the Westside and Downtown Santa Cruz areas began experiencing loss of internet connectivity. Network engineers are working on the issue This only effects Wireless Pro customers (not DSL/Velocity). Thank you for your patience….
…Some Wireless Pro and Dedicated customers in Live Oak and the East Side of Santa Cruz may experience a few brief periods of downtime during our maintenance scheduled for 4/14/20 between 10PM and 1AM. These periods of downtime will be brief….