…We have resolved the issue affecting Wireless Pro customers in the Chaminade and Live Oak area. All Wireless-Pro customer services have been restored. We appreciate your patience while we mitigated the issue. This issue only affected customers on our Wireless Network. Velocity, DSL, and dialup were not affected….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…ctively working on a solution. This only affects internet service for business broadband customers in and around the downtown area, and does not affect DSL or Velocity customers. We apologize for the inconvenience, and are actively working on repairs….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…e window. This will affect customers with Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services….
…Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in the Downtown, Beach Flats, and West Cliff areas on Friday, June 26th from 10PM to 12AM. Downtime during this window should only be a few minutes. This will not affect customers with Velocity, DSL, Dial-Up or Fiber services….
…ream provider, who are working on a fix for the issue. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….
…o. We’ve been identifying people who have older, copper-based connections (Velocity and DSL) and emailed those folks when we think they could benefit from an upgrade to a wireless connection. You may see an email like that in your mailbox. We’re not charging setup fees to make the change — it’s easy, free, and you’ll end up paying the same per month as you do now, for a better connection. As our network expands, we’re able to offer that to more pe…
A variety of local, state and federal items are included on your Cruzio bill for Fusion Phone service. Read on for explanations of each surcharge, or view the current surcharge rates at the CPUC. California Lifeline Telephone Service Surcharge California Deaf and Disabled Telecom Program Surcharge California High Cost Fund-A Surcharge California High Cost Fund-B Surcharge California Teleconnect Fund Surcharge California Advanced Services Fund Sur…
…rs at 877 Cedar – Cruzioworks coworking and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….
