…Cruzio engineers have scheduled a service-impacting emergency maintenance window to resolve networking and routing issues with equipment that serves customers in the Seabright, mid-town, and Live Oak areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We expect actual customer downtime to be less than 5 minutes….
…o. We’ve been identifying people who have older, copper-based connections (Velocity and DSL) and emailed those folks when we think they could benefit from an upgrade to a wireless connection. You may see an email like that in your mailbox. We’re not charging setup fees to make the change — it’s easy, free, and you’ll end up paying the same per month as you do now, for a better connection. As our network expands, we’re able to offer that to more pe…
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…ting emergency maintenance window to resolve issues with networking equipment that serves customers in the downtown Santa Cruz area on Fiber services. This will affect customers with Fiber services. This will not affect Velocity, DSL, or Wireless services. This maintenance is scheduled for Wednesday, June 3rd, 2020 at 5:00am PST to 7:00am PST. Expected customer downtime will be 5-10 minutes on several occasions within this window….
…keep updating it) here. 5. Free Calling to Ukraine this Month If you have Velocity or Fusion telephone service with Cruzio, you can make calls to Ukraine free of charge for the month of April. 6. Getting Students Online at Pajaro Valley Shelter Services Left: Yuriana Sotelo, 8th grade; Right: Her sister Jacqueline, 12th grade How can we make a positive difference in our community? Improving educational opportunities for local young people is a gr…
…Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in the Downtown, Beach Flats, and West Cliff areas on Friday, June 26th from 10PM to 12AM. Downtime during this window should only be a few minutes. This will not affect customers with Velocity, DSL, Dial-Up or Fiber services….
…Engineers are investigating an issue affecting connectivity for some DSL customers. Other services, including Velocity, are not affected by this issue….
…Engineers will be performing maintenance on hardware that serves a subsection of our DSL customers starting Wednesday night at 11:59PM, and ending at 6AM Thursday morning to repair an issue. Downtime will be less than two hours total during this window for affected customers. This maintenance will not affect our other services, including Velocity….
