…AT&T is continuing to look into a problem affecting connectivity for some DSL circuits. AT&T does not yet have a revised estimated time of repair, but additional information will be posted on Monday for this issue. This issue is not affecting other services, including Velocity….

…AT&T is continuing to work on an issue affecting connectivity for a half-dozen Cruzio DSL circuits. AT&T has provided Cruzio with an estimated time of repair of end-of-day Thursday….

…AT&T is continuing to work on restoring connectivity for the remaining affected DSL circuits, with an estimated time of repair of end of day Thursday. These circuits are being brought back online in waves. Affected customers should power cycle their modems tonight. We will update this network status message as further information becomes available….

As of 10:27am, customers on our AT&T based DSL service are experiencing a localized outage. This affects customers in the greater Santa Cruz area, we have an ETA for service restoration of 1:30pm. We will post any relevant updates as we get them. UPDATE 1:45pm – All services are confirmed to be up and operational, if you still are without service please turn off your DSL equipment for 5 seconds and then turn it back on. Give it 2-3 minutes to re-…

…As of 6pm Tuesday January 13th, 2015, the DSL outage affecting our legacy DSL customers should be resolved. All customers should now be up and operational….

…We have received reports of outages for our Legacy DSL customers in multiple areas of Santa Cruz. Cruzio techs are actively investigating and will update this status and the voice status as the situation progresses. We thank you for your patience while we troubleshoot this issue….

…Cruzio techs have completed their troubleshooting for our Legacy DSL customers. All customers should be back online as of this posting. If you are unable to get online try turning your modem off and on and waiting for it to completely reboot. We thank you for your patience and apologize for any inconvenience this may have caused….

…A small portion of our legacy DSL customers may be experiencing connection issues at this time. We have escalated this to our upstream provider, however we do not currently have an estimated time of resolution. We will provide an update on the status of this issue as it becomes available….

…This limited legacy DSL outage has been resolved. All affected customers should be back online. We appreciate your patience….

…Cruzio technicians will be performing maintenance on our Velocity DSL & Phone network tonight, Friday 11/8/24, from 12:00am to 4:00am. Once your connection or voice service drops, up to 10 minutes of downtime is expected. Thank you for your patience and we apologize for any inconvenience….