…Engineers are investigating an issue affecting connectivity for some DSL customers. Other services, including Velocity, are not affected by this issue….

…Our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected, but slowdowns and routing delays may intermittently occur during this maintenance window….

…Tonight, 9/15/20 starting at 11:59PM and ending at 4:00AM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for all DSL customers and the expected downtime during the window is approximately 30 minutes. Please note that this maintenance will not affect Velocity customers….

…Tonight 9/1/20 at 11:59PM our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected during this window….

…Tonight, 9/3/20 at 11:59PM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for some DSL and Velocity customers. Expected downtime is approximately 10 minutes….

…Beginning at 11PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL and Velocity customers. Downtime is not expected, but will be brief if it occurs. This maintenance is scheduled to complete at 1AM, and will not affect other services….

…Beginning at 11:59PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL customers. Downtime will be approximately 15 minutes for these customers. This maintenance will not affect other services, including Velocity….

…Tonight, beginning at 11:59pm, we will be performing maintenance on equipment serving a small portion of legacy DSL customers. The expected downtime is less than 20 minutes….

…AT&T reports that the issue affecting DSL circuits has been resolved, but Cruzio engineers are tracking a few DSL circuits that appear to still be affected and are investigating further. If you are a DSL customer that is still offline, please call Cruzio customer service….

…This maintenance was completed earlier today, and all affected circuits should now be back online. If you are still having connectivity issues, please powercycle your modem, and contact Cruzio support if you’re still offline….