How to Forward Email with Complete Headers

…our phone number Brief description of your problem Your email address Your DSL phone number, if applicable Click Send. » back to the top Mail for Mac OS X View the message you want to forward. In the menu, choose View > Message > All Headers (or Long Headers in older versions of Mac Mail). Click Forward. In the To field, type helpdesk@cruzio.com.In the body of the message, add as much of the following information as possible: Your name Your accoun…

From LSD to Sock Monkeys: A Blast from Cruzio’s Past

…technology in 1999 — replacing good ol’ dialup with the new service called DSL — we had to find a way to explain it. Here’s a script for an early DSL ad, written by the many-talented Mark Hanford, one of a handful of Cruzio employees at that time, who wrote and performed a lot of our ads in that era. He’s now our Chief Systems Engineer, but he was a pretty hilarious copywriter. Unfortunately we don’t seem to have audio, just the script: Cruzio ‘LS…

Dialup FAQ and Troubleshooting

…gin starts with the word “stat” followed by four numbers. Example: stat1234DSL Backup Dialup logins start with the word “backup.” Example: backup1234DSL users with Static IP Addresses have logins that start with “sback.” Example: sback1234 You can call Cruzio technical support to confirm that you have the correct login and password and that your account is paid up and active. “The Connection Attempt Failed, The Port May Already Be In Use By Anothe…

Santa Cruz Fiber: The Top 10 Reasons Fiber Generates a Business ROI

…pload things at the same speed. Why is this important? Well with Cable and DSL connections you can only upload things at a tenth of the speed of your downloads. So what happens if you need to send in an important presentation in advance of a meeting? Or maybe you need to send a large data file to a customer? Cue that Jeopardy music… If you had fiber, you could have uploaded that file 10 times over by the time you finished reading this sentence. 8….

Cruzio Connection Settings

…Assigned” DNS if you don’t have a static IP. DSL Primary DNS 74.220.64.45 DSL Secondary DNS 74.220.64.55 Gateway for Static DSL Users Refer to your Cruzio Login Information Dialup Primary DNS 63.249.93.131 Dialup Secondary DNS 63.249.95.6 Gateway for Dialup Users 63.249.93.129   Email Settings The following settings are for @cruzio.com email accounts and for secondary mailbox domain accounts. These settings will work for computers, phones, and ot…

Paying Your Cruzio Bill and Using the Cruzio Account Center

…ed a little more information. To minimize downtime, place your order for a DSL move well before your move date. It’s never too early. Please see this information on moving your DSL. Will the Account Center work on my old computer? Some older Web browsers don’t work correctly with the Cruzio Account Center. You may need to download and install a newer Web browser. We have tested these browsers and found them to work fine: Windows Firefox 3 Internet…

Fusion Phone Help

…ging them could cause problems with your service. Here you can adjust your DSL Line profile and your Line Sync profile. The DSL Line profile by default is set to prioritize your download speed over your upload speed, but you can change it to prioritize your upload speed over download. Line Sync profile can be changed between Interleaved or Fastpath. Unless you are familiar with those terms, don’t change this setting. Bandwidth Graphs: This will pr…

Fusion Voicemail FAQ

…ging them could cause problems with your service. Here you can adjust your DSL Line profile and your Line Sync profile. The DSL Line profile by default is set to prioritize your download speed over your upload speed, but you can change it to prioritize your upload speed over download. Line Sync profile can be changed between Interleaved or Fastpath. Unless you are familiar with those terms, don’t change this setting. Bandwidth Graphs: This will pr…