11:30pm 4/18/2016 DeLa-911 Access Point Business Broadband Issues

…Cruzio technicians have identified an issue with our Business Broadband equipment at our point of presence on the DeLa-911 tower. Only Business Broadband customers that are connected to our DeLa-911 access points may experience connection issues. Velocity, DSL, and all other Business Broadband customers will be unaffected. We are actively working on a solution now. We apologize for the inconvenience….

2/9/2016 4am – Legacy DSL Outage

…We are currently experiencing a legacy DSL outage that is effecting a small number of our legacy DSL customers. Engineers are currently looking into the issue and we should be updating this status when we have more information or the issue is resolved. This should not effect any Velocity customers or anyone that is not on a legacy DSL connection….

12/29/2015 @ 3:45PM – Fiber network outage causing slow speeds

…rs at 877 Cedar – Cruzioworks coworking and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….

12/06/2015 10:00am – Fiber Network Outage

…rs at 877 Cedar – Cruzioworks coworking and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….

11-21-2015 @ 4:25pm Slow Speeds due to Fiber Outage

…rs at 877 Cedar – Cruzioworks coworking and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….

2015-11-19 @ 4:35PM – slow speeds due to fiber outage

…rs at 877 Cedar – Cruzioworks coworking and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….

2015-11-18 @ 11:45AM – Backhaul connectivity issues

…possible. Customers that are affected: – Enterprise & Business Broadband customers in the San Jose, Watsonville, and some Scotts Valley (El Pueblo Rd. & Weston Rd.) areas. Customers that will not be affected: – All Velocity, DSL, and dial-up customers in San Jose, Watsonville, and some Scotts Valley areas. Thank you for your patience, as we are working with our upstream provider to have this fixed as soon as possible….

2015-11-16 @ 4:00PM – slow speeds due to fiber outage

…coworking and office customers Customers that will not be affected: – All Velocity customers – All DSL customers – Enterprise wireless customers in the Westside Santa Cruz, Scotts Valley, Aptos, and Watsonville areas – Business broadband wireless and in-building wired customers in the Westside Santa Cruz, Scotts Valley, and Watsonville areas – All dial-up customers Thank you for your patience, we are working to have your internet connection back…