…As of Monday, 9/24/18 at 12:45am, some legacy DSL customers may be affected by emergency maintenance that is being performed by our upstream DSL provider. This emergency maintenance is expected to last several hours. This maintenance will not affect other services, including Velocity or Wireless Pro. We appreciate your patience….

…As of 1:30pm, the upstream issue causing slow speeds for some customers on our Legacy DSL service has been resolved. If you’re on legacy DSL and are still experiencing slow speeds, please power cycle your equipment. Thank you for your patience….

…The legacy DSL outage affecting a handful of circuits in Felton is now resolved, and we appreciate your patience. If you are a legacy DSL customer in Felton and are experiencing any further connectivity issues, please call our customer service line at 831-459-6301. Thank you….

…The servers that provide connectivity to Legacy DSL customers are scheduled to be moved this morning. This may cause a few customers to lose connectivity during the maintenance. We expect the downtime to be brief. This will only affect customers with Legacy DSL….

…Some DSL customers are experiencing connectivity issues this morning, and Cruzio engineers will be performing maintenance on affected hardware to resolve the issue. Some additional DSL customers that are currently online will be temporarily offline as we conduct this maintenance, but downtime will be brief….

…November 14th, our engineers will be performing maintenance on our Legacy DSL networking equipment. During the period of work, customers may experience some downtime. All work should be completed by 6:00am. If you encounter any connectivity issues, please try power cycling your equipment. This maintenance is only for equipment serving legacy DSL, and will not affect other services including Velocity. UPDATE: As of approximately 3:30 am, all work…

…Tonight between 12:01am and 2:00am our upstream DSL provider will be performing maintenance on hardware that serves our DSL customers. Downtime is expected to range between 15 to 30 minutes. We appreciate your patience….

…Our DSL upstream provider is currently experiencing a network outage. We are working together to determine the extent of the outage as well as resolve the issue. This is effecting all legacy DSL customers. It may also be effecting some Velocity customers, but we have not yet been able to determine if this is the case. We will be posting more information as we get it….

…It looks like our upstream provider was being hit by a distributed denial of service attack, but has managed to mitigate the attack and restore services. If you are on legacy DSL and still having trouble, you may need to power off, wait a few seconds, then start your DSL modem….

…Engineers have repaired equipment related to the Legacy DSL outage that was effecting a number of legacy DSL customers. All systems should now be up and operational….