…Customers with the “Legacy DSL” access service may currently experience issues with being issued a dynamic IP address lease from some of our servers. This would cause the customer to not be able to get online….
…The issue with Legacy DSL customers unable to acquire new network leases has been resolved….
…Our upstream provider is investigating a connectivity issue affecting a handful of our legacy DSL customers. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….
…The connectivity issue affecting a handful of our legacy DSL customers has been resolved….
…Cruzio’s upstream providers have scheduled a maintenance window for Tuesday, February 12th, 2019 at 11:59PM to upgrade networking equipment that serves our Legacy DSL customers. This will not affect Fiber, Velocity, or Wireless Pro services. We don’t expect any downtime during this maintenance window….
…The connectivity issue that was affecting some legacy DSL customers has been resolved. Thank you for your patience….
…Our upstream provider is investigating a connectivity issue affecting some of our legacy DSL customers. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….
…The connectivity issue that was affecting some legacy DSL customers has been resolved. Thank you for your patience….
…Some of our legacy DSL customers may be experiencing an outage. The symptom is getting Sync on the modem, but not being able to surf the web or access the internet. We are currently working with our upstream provider to address the issue….
…Some customers with Legacy DSL services in the Boulder Creek area are currently experiencing trouble with their connection. We are actively looking into the problem and hope to have it resolved soon….
