…ample. One of the bigger pain points has been merging our billing systems. Billing is the less glamorous side of a network-building business like ours, we know but it’s important to get it right. Our dedicated (and glamorous) Billing team — Adia, Carlos, Iasha, Andrew, Sandi, Alex — has been working hard to make sure bills go out and payments get recorded properly. We still have two billing systems running at once, while we work to combine them. W…

…now that I’ve been away for over a week, working out of my room answering billing calls and Cruzioworks emails beneath a canopy of bachelor-esque wall decor, it’s becoming normal. There’s a radical card my dad made me a while ago featuring Rocky and Bullwinkle almost leaping right off the page, gesturing wildly with their arms as if to present the other wall art. There’s a full-sized movie poster for hit anime film Your Name. There’s a really fri…

…your Trash folder will be deleted automatically after 7 days. Accounts and Billing Q. I notice you are charging for mailboxes that used to be free. My family/business has been using multiple email addresses for years and can’t afford to start paying for all of them. What can I do? A. The first step is to clean out any email addresses you aren’t using. For the rest, although we’re raising the price, each mailbox is only $60 per year, so consider wh…