…There is an outage at our POP in Weston that feeds wireless customers on the West side of Weston. We are investigating to determine if this is a power outage or a device has failed. PG&E is not showing any reports of power failures at the moment….
…The outage that was affecting customers with Dedicated and Enterprise wireless access services in Aptos and Gilroy areas has been resolved….
…We are performing emergency maintenance at the mountaintop site that serves customers with Dedicated and Enterprise Wireless access in Aptos and Gilroy. This maintenance window will be for half an hour, but we expect actual customer downtime to be less than 5 minutes….
…Engineers are cutting our equipment back over to a primary power source after the power outage that occurred late last night/early this morning. Affected customers will have no connectivity for about 5 minutes while the cut-over takes place. This only affects some Wireless Pro customers in the Live Oak area. This status will be updated once the maintenance is complete. We appreciate your patience….
…The cutover to a primary power source at one of our distribution points in the Live Oak area was completed successfully. All affected Wireless Pro customers should be back online….
…Customers with Wireless Pro, Dedicated, and Enterprise access service in the Beach Flats and West Cliff areas of Santa Cruz are currently experiencing a service outage. We have techs en route to diagnose….
…There is currently a PG&E outage that is affecting Cruzio’s networking equipment that provides Wireless and Dedicated broadband access to customers in the Capitola / 41st Avenue areas. All customers that are negatively impacted by this networking equipment not having power are currently similarly affected by PG&E’s power outage. PG&E has estimated a repair time of 12:30 PM today, 8/15….
…Some customers in the Beach Flats and Westside Santa Cruz area with Wireless, Certified, Dedicated, and Enterprise access service will see a brief downtime as we cycle battery backup equipment at our main service distribution site….
…Cruzio engineers have completed their work and Wireless customers in Beach Flats and Westside Santa Cruz should now be back online….
…Some customers in the Eastside Santa Cruz area with Wireless, Certified, Dedicated, and Enterprise access service will see a brief downtime as we cycle battery backup equipment at our main service distribution site….