8/19/17 2:30am – Wireless Pro Outage @ 2030 North Pacific

…Starting a little before 2:30am this morning, Cruzio’s upstream connection for serving Wireless Pro customers at 2030 North Pacific Ave stopped working. This affects Wireless Pro customers at 2030 North Pacific in Downtown Santa Cruz only (not Velocity/DSL). Engineers are working to resolve the issue. This status will be amended as updates are received. We appreciate your patience….

04/09/2017 7:45pm – Midtown Santa Cruz Wireless-Pro Outage

…There is a outage for Wireless-Pro customers in the the Midtown, Seabright, and Live Oak areas of Santa Cruz. Cruzio Engineers have identified the problem and are working on fixing the issue. We will post an update as soon as the issues have been resolved. Sorry for any inconvenience this may have caused. This issue only affects customers with Cruzio Wireless access services. Velocity, DSL, and dialup are not affected….

3/16/2017 12:00am – Wireless Outage in Watsonville, Scotts Valley, East San Jose, and Oakland Road Area

There is currently a wireless outage at one of our wireless sites affecting customers in Watsonville, Scotts Valley, East San Jose, and Oakland Road area. This outage only affect Cruzio customers on the Business Broadband and Enterprise networks in these areas; customers with Velocity or DSL connections are not affected. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your pat…

2015-09-10 10:20AM – Wireless network outage in mid-town Santa Cruz

Cruzio engineers have identified a problem with a wireless access point that affected 23 customers in the mid-town (east Santa Cruz & Live Oak) area from 10:20-10:50AM. This only affected Business Broadband wireless Cruzio customers, and not Enterprise, Velocity, or DSL. We are scheduling emergency maintenance to replace this access point, which will affect a larger group of 42 people fed from this same site. This maintenance will happen between…

2015-07-24 3:20pm – Wireless Network Outage

…Cruzio Internet’s wireless network experienced a brief outage, between 3:20pm and 3:30pm today. This affected Business Broadband and Enterprise customers on Cruzio’s wireless network. The affected locations were portions of lower downtown Santa Cruz, West Cliff, Branciforte, Chaminade, and Live Oak. This network interruption was resolved as of 3:30pm. Total downtime was 10 minutes.  …