…There is currently a PG&E outage that is affecting Cruzio’s networking equipment that provides Wireless and Dedicated broadband access to customers in the Capitola / 41st Avenue areas. All customers that are negatively impacted by this networking equipment not having power are currently similarly affected by PG&E’s power outage. PG&E has estimated a repair time of 12:30 PM today, 8/15….
…Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in the DeLaveaga and downtown Santa Cruz areas on Wednesday, June 24th from 10AM to 12PM. Downtime during this window should only be a few minutes….
…Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro customers in the Downtown/Harvey West area 10/26/2020 10AM–2PM. There will be brief periods of downtime during this maintenance….
…Cruzio Engineers identified an issue causing congestion on our Wireless network. Our engineers have redirected all network traffic has through additional redundant paths and believe the issue is resolved….
…Engineers are aware and investigating an issue with wireless service for Dedicated and Enterprise services in the Gilroy area….
…Cruzio technicians need to briefly power down the equipment that was involved in this morning’s outage. Downtime should be under 5 minutes. This will only affect some Wireless Pro customers in the Live Oak/East Side areas. This status will be updated once the maintenance is complete. We appreciate your patience….
…Cruzio technicians have completed the emergency maintenance. All affected Wireless Pro customers are back online. Thank you for your patience….
…The outage that was affecting customers with Dedicated and Enterprise wireless access services in Aptos and Gilroy areas has been resolved….
…Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in the Downtown, Beach Flats, and West Cliff areas on Friday, June 26th from 10PM to 12AM. Downtime during this window should only be a few minutes. This will not affect customers with Velocity, DSL, Dial-Up or Fiber services….
…We are performing emergency maintenance at the mountaintop site that serves customers with Dedicated and Enterprise Wireless access in Aptos and Gilroy. This maintenance window will be for half an hour, but we expect actual customer downtime to be less than 5 minutes….