06-14-2017 1am – Fiber Outage

…ream provider, who are working on a fix for the issue. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….

2017-04-30 – 4:00pm Fiber outage

…ream provider, who are working on a fix for the issue. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….

04/18/2017 9:35pm – Fiber Outage Causing Slow Speeds

…ill still have internet connectivity, but may experience slower than expected speeds. This will affect customers with Colocation, Enterprise, Wireless Pro, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We’ve escalated the issue to our fiber provider, and we will post updates and developments here as we get them. Thank you for your patience….

4/9/2017 9:25pm – [RESOLVED] Midtown Santa Cruz Wireless-Pro outage

…We have resolved the issue affecting Wireless Pro customers in the Midtown, Seabright, and Live Oak areas of Santa Cruz. All Wireless-Pro customer services have been restored. We appreciate your patience while we mitigated the issue and we have taken preventative measures to avoid this disturbance in the future. This issue only affected customers with Cruzio Wireless access services. Velocity, DSL, and dialup were not affected….

04/09/2017 7:45pm – Midtown Santa Cruz Wireless-Pro Outage

…There is a outage for Wireless-Pro customers in the the Midtown, Seabright, and Live Oak areas of Santa Cruz. Cruzio Engineers have identified the problem and are working on fixing the issue. We will post an update as soon as the issues have been resolved. Sorry for any inconvenience this may have caused. This issue only affects customers with Cruzio Wireless access services. Velocity, DSL, and dialup are not affected….

03/22/17 4pm – [UPDATE] Fiber Outage

…Engineers are currently in route to make repairs to the fiber backhaul. There may be some brief downtime as they make repairs and swap out equipment. We apologize for the inconvenience, but hope to have the issue resolved quickly. This will not effect Velocity and DSL customers….

03/22/17 3:15pm – Fiber Outage

…the Santa Cruz, Scotts Valley, and Watsonville areas. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….

3/16/2017 12:00am – Wireless Outage in Watsonville, Scotts Valley, East San Jose, and Oakland Road Area

…g customers in Watsonville, Scotts Valley, East San Jose, and Oakland Road area. This outage only affect Cruzio customers on the Business Broadband and Enterprise networks in these areas; customers with Velocity or DSL connections are not affected. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your patience….