02/20/2019 9:135AM – Emergency maintenance for Seabright, mid-town, and Live Oak areas

…Cruzio engineers have scheduled a service-impacting emergency maintenance window to resolve networking and routing issues with equipment that serves customers in the Seabright, mid-town, and Live Oak areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We expect actual customer downtime to be less than 5 minutes….

COVID-19: Cruzio Wants You to Get Better Internet

…o. We’ve been identifying people who have older, copper-based connections (Velocity and DSL) and emailed those folks when we think they could benefit from an upgrade to a wireless connection. You may see an email like that in your mailbox. We’re not charging setup fees to make the change — it’s easy, free, and you’ll end up paying the same per month as you do now, for a better connection. As our network expands, we’re able to offer that to more pe…