Cruzio engineers are currently investigating a network outage affecting some Wireless and Certified customers in Santa Cruz and Seabright areas. We will update this page with more information as it becomes available.

Cruzio engineers have identified an issue with upstream equipment serving the Lane Hill and Butano Canyon areas. This will cause degraded network performance for affected areas. We will work to address the issue and update this network status as more information becomes available. Current estimated time of repair is late morning on Friday 2/20.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving small areas of Scotts Valley and Santa Cruz on Monday 2/16/2026 10PM-2AM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting emergency maintenance on upstream infrastructure equipment providing service to some wireless subscribers in the Santa Cruz and El Granada areas on Thursday 2/12/26 between 10:00pm – 2:00am. There will be a few brief interruptions during this time. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers are conducting emergency maintenance on equipment serving some Half Moon Bay customers. Service may experience a couple of interruptions.

Engineers have been working on site and restoring some of the damage. There are still some customers down, but we expect the repairs to be completed very soon. Just wanted to send an update to let everyone know this is being worked on and close to complete. More updates will be posted if there are any before all services are completely restored.

We are currently experiencing an outage effecting some customers in the Half Moon Bay area. Engineers are currently investigating and updates will be provided as we get more information.

Cruzio engineers will be conducting emergency maintenance on upstream infrastructure equipment providing service to some wireless subscribers in El Granada on Thursday 2/5/26 between 1:00pm – 2:00pm. There will be a few brief interruptions during this time. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers identified and isolated an issue preventing connectivity for some Wireless and Certified customers in the Westside Santa Cruz area, and were able to remotely apply a solution to restore services to all previously affected connections. Additional precautions have be implemented to prevent an incident of this nature from occurring again. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are currently investigating a network outage affecting some Wireless and Certified customers in the Westside Santa Cruz area. We will update this page with more information as it becomes available.