We will be performing maintenance on Dedicated and Enterprise access connections from 3:00PM to 4:00PM today, Thursday, August 1st 2019.

We expect actual customer downtime to be less than 10 minutes.

Our engineers have finished their repairs and Wireless Pro services in the Watsonville area have been restored. Thank you for your patience.

Cruzio engineers have arrived at the Watsonville Airport to investigate and repair an issue on-site. We will update this post as more information becomes available.

Cruzio Technicians are aware of a Wireless Pro outage affecting some customers.

We are working on a fix for the issue. We will post updates as they develop.

This only affects customers with Wireless Pro that are in the Watsonville area; Velocity,  DSL, and Dialup services are not affected.

The upstream issues that were affecting webmail access for Cruzio email customers have been resolved. Thank you for your patience.

We are aware of an upstream issue affecting webmail access for Cruzio customers. Webmail may be slow to load (or fail to load) until the issue is resolved. There is no ETA at this time, but engineers are working on the problem. If you are having trouble accessing the webmail, please use an email client in the meantime. If you need assistance setting up an email client, please contact Cruzio support. Thank you for your patience.

The cutover to a primary power source at one of our distribution points in the Live Oak area was completed successfully. All affected Wireless Pro customers should be back online.

Engineers are cutting our equipment back over to a primary power source after the power outage that occurred late last night/early this morning. Affected customers will have no connectivity for about 5 minutes while the cut-over takes place. This only affects some Wireless Pro customers in the Live Oak area. This status will be updated once the maintenance is complete. We appreciate your patience.

Power to the Chaminade resort has been restored. All Wireless Pro customers who were affected by this outage should be online again.

Technicians have arrived on site with backup power, PG&E estimates power should be restored around 1AM. Backup power has restored service to Wireless Pro customers who were affected.