This issue is now resolved. Some customers may notice temporarily slow email retrieval as more mailboxes are brought back online.
6/24/2020 1:15PM – Email connectivity issues for some Cruzio email mailboxes
Some email customers will be unable to access webmail due to a problem upstream. Engineers are working on the issue. This issue is not affecting domain hosted email mailboxes.
6/24/2020 10AM-12PM – Maintenance for some Wireless Pro Customers in DeLaveaga and downtown Santa Cruz areas
Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in the DeLaveaga and downtown Santa Cruz areas on Wednesday, June 24th from 10AM to 12PM. Downtime during this window should only be a few minutes.
6/17/2020 1:45PM – Wireless Pro and Dedicated service interruption for some customers in downtown Santa Cruz [RESOLVED]
This issue is now resolved.
6/17/2020 1:30PM – Wireless Pro and Dedicated service interruption for some customers in downtown Santa Cruz
Cruzio engineers are investigating an issue disrupting connectivity for some Wireless Pro and Dedicated customers in the downtown Santa Cruz area. We will update this post as more information becomes available.
6/12/2020 4:30PM – Emergency Wireless Pro maintenance for Midtown and Liveoak Areas [RESOLVED]
This maintenance is complete.
6/12/2020 3PM – Maintenance for some Wireless Pro Customers in Scotts Valley [RESOLVED]
This maintenance is complete.
6/12/2020 3:45PM – Emergency Wireless Pro maintenance for Midtown and Liveoak Areas
Cruzio engineers will be conducting maintenance at 3:45PM that will momentarily interrupt connectivity for some Wireless Pro customers in the Midtown and Live Oak areas. Downtime will last a few minutes.
6/12/2020 1PM-3PM – Maintenance for some Wireless Pro Customers in Scotts Valley
Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in Scotts Valley between 1PM to 3PM today. Downtime during this window should only be a few minutes.
06/12/2020 12:30pm – Network outage in Scotts Valley area [RESOLVED]
PG&E has restored power to all areas. If you continue to have any issues in the Scotts Valley area, please contact Cruzio.
