…AT&T is continuing to look into a problem affecting connectivity for some DSL circuits. AT&T does not yet have a revised estimated time of repair, but additional information will be posted on Monday for this issue. This issue is not affecting other services, including Velocity….
…AT&T is continuing to look into a problem affecting connectivity for some DSL circuits. Some new circuits may be affected by the outage. AT&T’s estimated time of repair is the end of day Monday 11/16/20, although that may be subject to change. This issue is not affecting other services, including Velocity and Wireless Pro….
…[update] AT&T is continuing to look into a problem affecting connectivity for DSL circuits in the Santa Cruz area. AT&T’s estimated time of repair has been updated to the end of day 11/18/2020, although that may be subject to change. This issue is not affecting other services, including Velocity and Wireless Pro….
…Cruzio Internet will be conducting maintenance on Wireless Pro infrastructure that serves the West Side of Santa Cruz. Downtime will be intermittent through the 2pm-6pm window. This maintenance will not affect other services, including Velocity or DSL….
…Our upstream partner encountered a problem today between 10:00AM to 1:30PM that caused Velocity voicemail users to be unable to record or check for new voicemails. This issue has since been resolved, and we apologize for any inconvenience….
…Cruzio engineers will be conducting network-impacting maintenance tonight starting at 11:45PM, lasting until tomorrow morning no later than 5AM, though the actual customer impact should not be more than 3-4 minutes during the maintenance window. This work will not affect any Velocity DSL connections….
…Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Westside Santa Cruz area on Thursday 6/19, between 4PM and 7PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services….
…Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Watsonville area on Sunday 6/22, between 7PM and 11PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services….
…Cruzio engineers will be performing work on upstream equipment serving all Cruzio internet connections (except Velocity) on Monday 12/1 between 11PM and 12AM. There may be brief interruptions during this process as traffic switches to an alternate route, but downtime should be minimal. UPDATE – Maintenance completed by 11:59PM on 12/1….