1/28/2019 4:00PM – Seabright, Live Oak, and Capitola maintenance

…Cruzio engineers have scheduled a maintenance window to upgrade networking equipment that serves customers in Seabright, Live Oak, and Capitola. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We have scheduled this maintenance window for Monday, January 28th 2019 at 4-5PM. We expect actual customer downtime to be less than 5 minutes….

02/02/2019 11:42pm – Downtown Power Outage

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers in the Santa Cruz area. Due to a power outage in the Santa Cruz area, PG&E has been made aware of the power outage and we will post updates as they develop. This only affects customers with Wireless Pro; Velocity, DSL, and Dialup services are not affected….

2/4/2019 11:00pm – Santa Cruz Fiber System Maintenance

…Cruzio engineers have scheduled a maintenance window for Monday, February 4th, 2019 at 11:00pm to upgrade networking equipment that serves our Fiber customers in the Downtown Santa Cruz area. This will not affect Velocity, DSL, or Wireless Pro services. We expect periodical, minimal service interruption of a few seconds to a minute within the maintenance window….

2/12/2018 11:59pm – Legacy DSL Maintenance

…Cruzio’s upstream providers have scheduled a maintenance window for Tuesday, February 12th, 2019 at 11:59PM to upgrade networking equipment that serves our Legacy DSL customers. This will not affect Fiber, Velocity, or Wireless Pro services. We don’t expect any downtime during this maintenance window….

2/13/2018 12:01AM – Maintenance for Downtown, Beach Flats, West Cliff

…s customers in the Downtown, Beach Flats, and West Cliff areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We have scheduled this maintenance window for Wednesday, February 13th 2019 at 12:01AM – 1:00AM. We expect actual customer downtime to be less than 5 minutes….

03/15/2019 7.30am – Network Outage Weston

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers. We are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro that are in the Weston area; Velocity, Dsl, and Dialup services are not affected.  …