…Some wireless pro and dedicated customers in the west side and circles areas of Santa Cruz are experiencing an interruption in service, and Cruzio engineers are investigating the issue. We will update this message as more information becomes available….
…Cruzio engineers will be performing maintenance on equipment that serves the Weston Road area with Wireless Pro and Dedicated service. The maintenance window will be from 10am to 1pm on Wednesday, April 8th, but the downtime itself will be brief….
…Some Wireless Pro and Dedicated customers in Live Oak and the East Side of Santa Cruz may experience a few brief periods of downtime during our maintenance scheduled for 4/14/20 between 10PM and 1AM. These periods of downtime will be brief….
…PG&E will be conducting maintenance in the area that powers Cruzio equipment that serves wireless customers in the Harvey West area. Cruzio has battery backup power in place for this maintenance, but there is a chance that an extended maintenance window could temporarily disrupt service for these customers….
…at 2:00 AM. Customer downtime is expected to be no more than 1-2 minutes during the length of this maintenance window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…Cruzio engineers will be performing maintenance on equipment that serves the Weston Road area with Wireless Pro and Dedicated service. The maintenance window will be from 9AM and 11AM on Thursday, April 30th, but the downtime itself will be brief….
…at 2:00 AM. Customer downtime is expected to be no more than 1-2 minutes during the length of this maintenance window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…Some Wireless Pro customers in the East Cliff area are currently offline. Cruzio engineers are enroute to the equipment that serves these customers to investigate and repair the issue….
…The issue affecting connectivity for some Wireless Pro customers in East Cliff has been resolved….
…12:00 AM. Customer downtime is expected to be no more than a few minutes during the length of this maintenance window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….