Cruzio engineers have identified an issue with an access point in Westside Santa Cruz, serving some of our customers. We have technicians preparing to fix the issue soon.

Cruzio engineers have resolved an issue affecting some Wireless Pro customers in the Pescadero area.

Cruzio engineers will be conducting maintenance on upstream infrastructure equipment providing service to some wireless subscribers in Capitola & Watsonville on Thursday 12/18/25 10:00pm-2:00am. There will be a few brief interruptions during this time. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream infrastructure equipment providing service to some wireless subscribers in Santa Cruz on Thursday 12/17/25 12:00pm-4:00pm. There may be interruptions lasting up to an hour in duration. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream infrastructure equipment providing service to some wireless subscribers in Scotts Valley on Thursday 12/11/25 10:00am-1:00pm. There will be a few brief interruptions during this time. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting emergency maintenance on upstream infrastructure equipment providing service to some wireless subscribers in Santa Cruz on Tuesday 12/09/25 at 10:30am. There will be a few brief interruptions during this time. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers will be performing work on upstream equipment serving all Cruzio internet connections (except Velocity) on Monday 12/1 between 11PM and 12AM. There may be brief interruptions during this process as traffic switches to an alternate route, but downtime should be minimal.

UPDATE – Maintenance completed by 11:59PM on 12/1.

PG&E has restored power to the Half Moon Bay and El Granada areas, and all systems should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers have advised PG&E outages are currently affecting connectivity to upstream infrastructure equipment serving some Wireless customers in the Half Moon Bay & El Granada areas. The current time of restoration is 11/27/25 @ 4am. We will continue to update this page with additional information as it becomes available.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless Pro customers in the El Granada area on Monday 11/24 between 10PM-2AM. Downtime should be minimal within this window.