Support Center

Search Cruzio Technical Support

Maintenance and outage alerts for the Cruzio network.

Need help with your computer, website, or network? Find a consultant.

Check your connection upload and download speeds.

Contact Cruzio

Latest Network Status Updates


Updating cruzio.com webserver 3/3/2026
Cruzio is updating our primary web server to improve stability and speed. Any oddities that crop up should be fixed shortly. Thank you for your...

3/4/2026 10AM-1PM – Maintenance affecting Wireless & Certified customers in Scotts Valley
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Scotts Valley on Wednesday 3/4/26 10AM-1PM. We anticipate a few brief interruptions...

3/2/2026 11:00AM-1:20PM – Network Outage affecting some Fiber Certified customers in Downtown Santa Cruz [RESOLVED]
Cruzio engineers have replaced suspected failing equipment providing connectivity to some Fiber certified customers in Downtown Santa Cruz, and have restored service to all previously...

See all Network Status updates

Email Cruzio and Create a Ticket

  • This field is for validation purposes and should be left unchanged.

After submitting this form, Cruzio will immediately receive your message and a ticket will be created. You’ll receive a response quickly, usually by the end of the next business day.

Cruzio Support on Twitter