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Support » Security

Viruses, hacks and identity theft are on the rise. You owe it to yourself and the rest of the Internet community to become more aware of how to keep your system secure.

» Curious about viruses?

What is "phishing"?

Spammers create fake graphics, urgent sounding emails and phony Web pages imitating banks, government offices, and other trusted institutions -- and their fakes can look quite realistic. This deceptive practice is called "phishing." Here's how to protect yourself:

  1. If you reached a site via an email link, don't ever enter your password or other personal information.
  2. Don't send secret information via email either.
  3. If you think a request may be legitimate, email or call the company directly -- or use a Web address you've seen in official company literature, such as your bank statement.
  4. Watch out for warning flags like misspellings or bad grammar.
  5. The more urgent the message appears, the more likely it is to be a scam.

 PROTECT YOUR COMPUTER

Cruzio Security Tips Can Help You

It takes thought and effort to protect your computer from all the viruses, worms, spyware and other strange and dangerous stuff lurking on the Internet. To help, Cruzio Tech Support staff have compiled a list of tips and programs to download.

» Computer care tips

Viruses: They're almost commonplace these days so there's really no defense other than either becoming a luddite or buying virus protection software. The Cruzio Junk Mail Filters have some pretty handy low-level virus protection scripts within them so it's a good idea to enable them. Read here for more virus information but please get some anti-virus software - immediately! Remember to update it regularly or else it'll be useless.

Hackers/Probes: We've heard from countless customers expressing shock when their new firewall software reports the number of times their home computer is "probed" in the course of a day. Use of firewall software is a personal choice but it can offer a very solid layer of protection. To make it work for you, you must diligently learn to use it. Read more about firewall protection on our DSL security page.

Identity Theft: Yikes! It's no longer just fodder for mediocre Hollywood movies. We keep your personal information completely secure at Cruzio. Please read our privacy statement for more information. If you have an online store in which you take personal information, especially credit cards, you need to learn how to use your secure Web space at Cruzio to keep that data encrypted. If you're just an avid online shopper, please use caution when you throw that plastic around. Always verify that the site from which you're buying is hosted on a secure server.

How secure is Cruzio?
Cruzio's servers are kept in two state-of-the-art network operations centers, safe from fire, flood, power outages, thieves, and of course, hackers. Our engineers are on-call 24 hours a day, vigilantly monitoring our network.

  UPDATE YOUR BROWSER
 

Cruzio recommends that you maintain the most recent non-beta browser version on your computer.

Updating your browser is probably the single best thing you can do to improve your surfing experience and help make your computer more secure.

» Download the latest browser version