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How to Set Up Your Windows 2000 Computer to Dial Up to Cruzio

These instructions assume that you are running Microsoft Windows 2000, and that Internet Explorer and Outlook Express are already installed on your system (These come pre-installed with Windows 2000). If you choose to use a non-Microsoft Web browser such as Netscape Communicator (which also handles email), you can skip steps 2, 5, 6, and 7. Please follow these instructions from start to finish, step-by-step.

Step 1 — Set Up Dialup

1.1) Click on the "Start" menu, then "Settings", then "Network and Dial-up Connections".

1.2) Double-click the "Make New Connection" icon.

1.3) A "Welcome to Network Connection Wizard" box should appear. Click "Next".

1.4) A "Network Connection Type" box should appear. Select the "Dial-up to the Internet" radio button. Click "Next".

1.5) A "Welcome to the Internet Connection Wizard" box should appear. Select "I want to setup my Internet connection manually..." the radio button. Click "Next".

1.6) A "Setting Up Your Internet Connection" box should appear. Select the "I connect through a phone line and modem" radio button. Click "Next".

1.7) An "Internet account connection information" box should appear.

In the "Area Code" box, type "831".

In the "Telephone Number" box, enter the phone number from your Cruzio Login Information sheet.

Click "Next".

1.8) An "Internet account login information" box should appear.

In the "User Name" box, enter your "Dialup Login" (not your "Email Login") from your Cruzio Login Information sheet. (All letters in the Dialup Login are lowercase, and Dialup Logins cannot contain spaces.)

In the "Password" box, enter your "Dialup Password" (not your "Email Password") from your Cruzio Login Information sheet. (Note that Cruzio passwords are case sensitive and contain no spaces or dots; enter your password, using capitals and small letters, exactly as it appears on your Cruzio Login Information sheet.)

Click "Next".

1.9) A "Configuring your computer" box should appear. In the "Connection Name" box, type "Cruzio".

Click "Next"

1.10) If you wish to set up an email account, go to step 2; otherwise follow the step below:

A "Set Up Your Internet Mail Account" should appear. If you do not wish to set up an email account, you can select the "No" radio button.

Click "Next".

1.11) A "Completing the Internet Connection Wizard" box should appear. Click "Finish" to finish setting up your connection.

Step 2 -- Set Up Outlook Express Mail

2.1) If you wish to set up an email account, select the "Yes" radio button. Click "Next".

2.2) An "Internet Mail Account" box should appear. Select the "Create a new Internet Mail account" radio button. Click "Next".

2.3) A "Your Name" box should appear. In the "Display Name" box, enter your name. Click "Next".

2.4) An "Internet E-mail Address" box should appear. In the "E-mail address" enter your "Email Address" from your Cruzio Login Information sheet. (For example, "mary@cruzio.com" or "joe@joesdomain.com".) Click "Next".

2.5) An "E-mail Server Names" box should appear.

Make sure that "POP3" is selected from the drop-down menu in the sentence "My incoming mail server is a ... server".

In the "Incoming mail (POP3, IMAP, or HTTP) server" box, enter your "Incoming (POP) Mail Server" from your Cruzio Login Information sheet.

In the "Outgoing mail (SMTP) server" box, enter the "Outgoing (SMTP) Mail Server" from your Cruzio Login Information sheet. (Note: If you use an Internet Service Provider other than Cruzio for your Internet access, you need to use their SMTP setting instead.)

Click "Next".

2.6) An "Internet Mail Logon" box should appear.

In the Account name" box, enter your "Email Login" (not your "Dialup Login", not your "Email Address") from your Cruzio Login Information sheet. (For example, if your email address is "mary@cruzio.com", your email login is "mary".)

In the "Password" box, enter your "Email Password" (not your Dialup Password) from your Cruzio Login Information sheet. (Note that Cruzio passwords are case sensitive and contain no spaces or dots; enter your password, using capitals and small letters, exactly as it appears on your Cruzio Login Information sheet.)

Put a check the "Remember Password" checkbox.

Click "Next".

2.7) A "Completing the Internet Connection Wizard" box should appear. Click "Finish" to close the wizard.

Step 3 -- Connect to Cruzio

3.1) From the "Start" menu, choose "Settings", then choose "Network and Dial-up Connections".

3.2) Double-click on the new "Cruzio" icon in this folder, then click "Dial" in the box that appears.

3.3) If you need to change settings, such as the area code you are dialing from, or dialing a number to "get out", you should open the "Cruzio" icon, and then click the "Properties" button. Under the "General" tab, click the "Rules" button. You'll find a Dialing Rules section that allows you to set up different profiles based on your location. Clicking the "New" button will allow you to add a new profile with new settings.

Step 4 -- Create a Shortcut to the Connection Icon

4.1) From the "Start" menu, choose "Settings", then choose "Network and Dial-up Connections".

4.2) Right-click on the new "Cruzio" icon in this folder.

4.3) Choose "Create Shortcut".

4.4) A dialog box will appear, asking you if you want the shortcut to be placed on the desktop. Click "Yes" and a "Shortcut to Cruzio" icon will appear on your desktop.

How to Log In and Out

Your newly created "Shortcut to Cruzio" icon is what you use to establish your connection to Cruzio. Double-click on it to dial up Cruzio and log you in to the system. After you successfully connect to Cruzio, you must run various "client" software, depending on what area of the Internet you wish to visit. For example, if you wish to browse the World Wide Web, you can run a web browser such as Netscape Navigator or Internet Explorer.

When you are finished with your session, you should exit your client software, and then disconnect from Cruzio.

Step 5 -- Set the Internet Explorer Start Page

5.1) Click on the "Start" button, choose "Settings", then choose "Control Panel". Double click on the "Internet Options" icon to open the "Internet Properties" dialog box.

5.2) Click on the "General" tab.

Under the "Home Page" section, in the "Address" box, type "http://www.cruzio.com/".

5.3) Click "OK" to save changes and exit the Internet Properties box. Close the control panel.

Step 6 -- Use Outlook Express to Send and Receive Email

6.1) If you are not already logged into Cruzio, log in.

6.2) Launch Outlook Express. (To do this, either click on the Outlook Express icon on your desktop, or find it on your "Start" menu -- often at Programs; Internet Explorer; Outlook Express).

6.3) To get your new email messages, click the "Send/Recv" button across the top of the window. If you are currently connected to Cruzio, this will check to see if you have any new messages on the mail server, and if so, will download the messages to your computer. (If you are not currently connected to Cruzio, you will first be prompted to log in.)

6.4) In the upper right section of the "Outlook Express" window, you will see a list of your incoming messages. To read the contents of a message, click on it and the text of the message will appear in the lower right section of the window.

6.5) To send a message, click the "New Mail" button in the upper-left section of the window.

6.6) In the "To" box, enter the recipient's email address. (As a test example, enter your own email address to send yourself a message).

In the "Subject" box, enter a title for this message. (Call it "Test email to myself".)

In the lower section of the window, enter the text of the message.

6.7) When you are finished typing your message, click the "Send" button (with the envelope icon) in the upper left corner of the message window. This should send your message and return you to the main Outlook Express window.

6.8) Click the "Send/Recv" button to check for any new incoming messages. (If you sent the message to yourself, you should then see this message appear in your incoming messages. If it does not appear, wait a few minutes and try again.)

Step 7 -- Set Up Outlook Express Mail Without Using the Setup Wizard

You can either setup Outlook Express by using the Internet Connection Wizard (step 2) or by manually changing settings. If you have already configured Outlook Express for your Cruzio account using the Wizard, skip this step.

7.1) From the "Tools" menu, choose "Accounts". An "Internet Accounts" box should appear. Select the "Mail" tab across the top of that window by clicking on it.

7.2) There should be an account listed in this window. If there is no account listed, click on the "Add" button, and then select "Mail" from the list that appears. This will start the "Internet Connection Wizard". Re-do Step 1 above, starting on Step 1.4).

If there is an account listed, double-click on it to open the "Properties" window.

7.3) Select the "General" tab. Under the "User Information" section:

In the "Name" box, enter your real name.

In the "E-mail Address" box, enter your "Email Address" from your Cruzio Login Information sheet. (For example, "mary@cruzio.com" or "joe@joesdomain.com".)

In the "Reply address" box, enter your "Email Address" again.

Make sure there is a check in the box next to "Include this account when receiving mail or synchronizing".

7.4) Select the "Servers" tab.

Under the "Server information" section:

In the "Incoming mail (POP3)" box, enter your "Incoming (POP) Mail Server" from your Cruzio Login Information sheet.

In the "Outgoing mail (SMTP)" box, enter the "Outgoing (SMTP) Mail Server" from your Cruzio Login Information sheet. (Note: If you use an Internet Service Provider other than Cruzio for your Internet access, you need to use their SMTP setting instead.)

In the "Account Name" box, enter your "Email Login" (not your "Email Address", not your "Dialup Login") from your Cruzio Login Information sheet. (For example, if your email address is "mary@cruzio.com", your "Account Name" is "mary".)

In the "Password" box, enter your "Email Password" (not your Network Password) from your Cruzio Login Information sheet. (Note that Cruzio passwords are case sensitive and contain no spaces or dots; enter your password, using capitals and small letters, exactly as it appears on your Cruzio Login Information sheet.)

7.5) Select the "Connection" tab.

Put a check in the "Always connect to this account" checkbox.

From the drop-down menu, choose "Cruzio".

7.6) Click "OK" to save your settings and exit "Properties".

7.7) Click "Close" to return to Outlook Express.

Cruzio provides these instructions as a service to our users. If you have any feedback or suggestions on how to improve these, please send email to support@cruzio.com

©2002 Cruzio (revised 02/19/02)