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How to Set Up Macintosh OS 9, 8.6, or 8.5.x to Dial Up to Cruzio and use Email

These instructions assume that you are running System 9, 8.6, or 8.5.x. (Cruzio has separate setup directions for System 8.0 or 8.1.) Please follow these instructions from start to finish, step-by-step.

STEP 1: YOU MUST DELETE SEVERAL FILES THAT ARE NO LONGER NEEDED

If you have any of the following files, delete them (drag them to the trash).

In the Control Panels folder (within System Folder):

• ConfigPPP
• FreePPP Setup (this file is an alias)
• ~FreePPP Menu

In the Extensions folder (within System Folder):

• FreePPP
• FreePPP Config Plugin
• PPP (note: do not disturb the control panel called PPP, if present)

STEP 2: CONFIRM THAT YOU HAVE THE PROPER MODEM SCRIPT

2.1) Open the Modem control panel. (To do this, go to the Apple menu, choose "Control Panels," and then choose "Modem".)

2.2) See if your modem is listied in the pop-up menu that appears when you click on the modem selection.

If your modem appears in the list, select it, and then close the Modem window (click on the close box in the left end of the window's title bar). A dialog box will appear, asking you if you want to save changes. Click "Save". Skip step 3 and go to step 4.

If your modem does not appear in the list, you will need to install the appropriate modem script. Close the Modem window (click on the close box in the left end of the window's title bar). If a dialog box appears asking you if you want to save changes, click "Don't Save". Go to step 3.

STEP 3: INSTALL YOUR MODEM SCRIPT (IF NECESSARY)

A modem script is a file written for a specific modem or group of modems. If you have the appropriate modem script installed, you will see your modem in the list of modems in the Modem control panel. To install a modem script, you must copy it into the "Modem Scripts" folder that is inside the "Extensions" folder that is inside the "System Folder" on your hard disk.

• You can install additional modem scripts from your Macintosh OS 8.5 CD-ROM. To do this, insert the CD-ROM into your computer, double-click on the "CD Extras" folder, then double-click on the "Additional Modem Scripts" folder, then double-click on the "Installer", then click "Install".
• Now go back to step 2 and see if you can choose the appropriate modem script.
• If you still do not have the modem script for your modem, call Cruzio and we will help you to obtain the appropriate modem script.

STEP 4. SETTING UP PPP USING THE INTERNET SETUP ASSISTANT

You can either setup PPP by using the Internet Setup Assistant (recommended) or by manually changing settings. If you do not wish to use the Internet Setup Assistant, or wish to make only slight changes to your settings, see "Setting up PPP Manually" at the bottom of this page.

4.1) Launch (double-click on) the Internet Setup Assistant. You will find an alias for it in a folder called "Assistants" on your hard disk. (If you don't see a folder called "Assistants," look in the folder called "Internet" on your hard disk.)

4.2) The Internet Setup Assistant asks: "Would you like to set up your computer to use the Internet?" Click "Yes".

4.3) Now it asks: "Do you already have an Internet account?" Click "Yes".

4.4) Now you see the "Introduction" window. Click the right arrow to continue.

4.5) Now you see the "Configuration name and type" window. Name this configuration "Cruzio".

Click the "Modem" radio button. Click the right arrow to continue.

4.6) Now you see the "Modem Settings" window. Choose your modem from the pop-up menu that appears when you click on the modem selection. (If your modem does not appear in the list, for now choose a modem as similar to yours as possible. You will probably need to change this setting later by using the Modem control panel. See step 7.) If you have an iMac, you should probably choose "iMac Internal 56k".

For the port setting, choose "Modem Port" if your modem is connected to your Mac's modem port, or choose "Printer Port" if your modem is connected to your Mac's printer port. If you have a newer Mac without a modem or printer port, you should probably choose "Internal Modem".

For most phone lines, "Tone" will be the correct radio button setting. Click the right arrow to continue.

4.7) Now you see the "Configuration information" window. Enter the phone number from your Cruzio Login Information sheet.

If , and only if, you have call waiting, you should enter "*70," before the phone number to disable call waiting while you are on the Internet.

In the name box, enter your "Dialup Login" (not your "Email Login") from your Cruzio Login Information sheet. (All letters in the Dialup Login are lowercase, and Dialup Logins cannot contain spaces.)

In the password box, enter your "Dialup Password" (not your "Email Password") from your Cruzio Login Information sheet. (Note that Cruzio passwords are case sensitive and contain no spaces or dots; enter your password, using capitals and small letters, exactly as it appears on your Cruzio Login Information sheet.)

4.8) Now you see the "PPP Connect Scripts" window. It asks: "Does your ISP require that you use a PPP Connect Script when you log in?" Select "No".

4.9) Now you see the "IP Address" window. Because you have a server assigned IP address, click the "no" radio button. Click the right arrow to continue.

4.10) In the domain name box, enter "cruzio.com". Click the right arrow to continue.

4.11) Now you see the "E-mail address and password" window. In the email address box, enter your "Email Address" from your Cruzio Login Information sheet.

In the email password box, enter your "Email Password" (not your Dialup Password) from your Cruzio Login Information sheet. (Note that Cruzio passwords are case sensitive and contain no spaces or dots; enter your password, using capitals and small letters, exactly as it appears on your Cruzio Login Information sheet.) Click the right arrow to continue.

4.12) Now you see the "E-mail account and host computer" window. In the email account box, enter your "Email Login" followed immediately by the "@" symbol and then the "Incoming (POP) Mail Server" from your Cruzio Login Information sheet. (For example, if your email address is "mary@cruzio.com", it would be "mary@mail.cruzio.com".)

In the email host (SMTP host) box, enter the "Outgoing (SMTP) Mail Server" from your Cruzio Login Information sheet. (Note: If you use an Internet Service Provider other than Cruzio for your Internet access, you need to use their SMTP setting instead.) Click the right arrow to continue.

4.13) Now you see the "Newsgroup Host Computer" window. In the news group host (NNTP host) box, enter "cnews.newsguy.com". Click the right arrow to continue.

4.14) Now it asks: "Do you use proxy servers for Internet connections?" Select "No" (unless you are at an office that uses proxy servers; ask your network administrator).

4.15) Now you see the "Conclusion" window. Click "Go Ahead" to save these settings

STEP 5. CONNECTING TO CRUZIO (logging in and out)

The Remote Access control panel is what you use to establish your connection to Cruzio. If you wish to test your setup, open Remote Access, and click on the "Connect" button to try to connect to Cruzio. This dials up Cruzio and logs you in to the system. Once your connection is established, you must run various "client" software to perform specific tasks. Run an email client such as Eudora to send and read mail; a web browser such as Netscape Navigator or Internet Explorer to browse the World Wide Web; an FTP client such as Fetch to download files, etc. To finish your on-line session, quit your clients and then click on the "Disconnect" button. This will log you out and hang up your phone line.

STEP 6. CREATE AN ALIAS FOR THE REMOTE ACCESS CONTROL PANEL ON YOUR DESKTOP

As a shortcut, you may wish to create an alias for the Remote Access control panel and place it on your desktop. This way you can dial in to Cruzio by clicking on an icon on your desktop, rather than going into the Control Panels folder.

8.1) Double-click on the hard disk, then look for the System Folder.

8.2) Double-click on the System Folder, then look for the Control Panels folder.

8.3) Double-click on the Control Panels folder, then look for "Remote Access".

8.4) Single-click (don't double-click) on "Remote Access" to select the icon. Under the "File" menu, choose "Make Alias".

8.5) Now the Mac will create a file called "Remote Access alias". Drag this alias to the desktop. You can log in to Cruzio by double-clicking on this alias.

These instructions are provided by Cruzio as a service to our users. If you have any feedback or suggestions on how to improve these, please send email to support@cruzio.com

© 2000 Cruzio (revised 5/31/01)