» All users, getting started
» Connecting the Equipment
» OS X 10.5 Leopard
» OS X 10.0–10.4
» OS 9 and earlier

Getting Started

Your DSL circuit will be turned on at the telephone company's central office on the install date. If there are no problems with your equipment installation or the DSL circuit, you will then be able to connect to the Internet. AT&T can activate your DSL up until 8 pm on your due date. If, after following the setup instructions, your modem does not sync up and it is after 8 pm on your due date, please give us a call at Cruzio Tech Support. If there is a problem with the provisioning of your circuit, we need to have AT&T/ASI working on it right away. We don't want you to pay for service you're not receiving.

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Connecting the Equipment

If you have not yet purchased your DSL equipment, please visit our DSL equipment page.

Connecting one computer
These instructions assume you have a Network Interface Card (NIC) already installed in your computer.

1. Locate the phone jack closest to your computer workstation. That will likely be the jack you'll use to connect to your modem.

2. Place an inline filter in each phone jack in your home or office that uses the DSL phone number, except for the jack you've selected in step one. You want a filter between the jack and any phone device (phones, faxes, alarms, etc.) you have plugged into those jacks.

If you want to use the same jack for your DSL modem and for a phone or fax, plug a 2-way jack splitter into the jack. Plug the DSL modem into one side of the splitter. On the other side, plug in a DSL filter and connect your phone or fax to the filter.

3. Plug the phone cable (RJ11) into the designated jack and then into the telephone port on the back of your modem (it's the only one that fits a phone cable perfectly).

4. Plug the power supply for the modem into the power jack in the back of the modem (the power jack is likely the only round hole on the modem) and then into an available outlet or power strip.

5. Plug the Ethernet cable from your computer's Ethernet port to the modem's Ethernet port (the Ethernet port looks like a big, wide version of the telephone port).

6. With the computer shut down, power up the modem. There should be some blinking lights on the modem as it syncs up to your DSL circuit. This process can take anywhere from 15 seconds to 2 minutes, so please be patient.

7. Start up your computer. Open a Web browser (Safari or Firefox, for example) and visit any Web page (www.cruzio.com, for example). If you are able to browse the Web, you are using your Cruzio DSL! If you cannot browse, follow the operating system instructions below to get your computer ready to roll.

8. Leave your modem switched on continuously for 10 days so that your DSL speed can be optimized.

Connecting multiple computers or connecting wirelessly

Follow steps 1-8 above; however, in step 5, plug the Ethernet cable from the modem to the uplink port of your router, instead of directly to your computer.

If you are using the wireless features of your router, follow Cruzio's instructions to connect each computer to your wireless network.

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Macintosh OS X 10.5 (Leopard):

1. In the Apple menu, choose System Preferences. Click the Network icon.

2. On the left, select Built-in Ethernet.

In the Configure menu, choose Using DHCP.* Click Apply, and then close the Network window.

*If you have purchased a static IP address from Cruzio, choose Manually and enter the information from your Cruzio Login Information sheet.

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Macintosh OS X 10.0–10.4:

1. In the Apple menu, choose System Preferences -> Network.

2. In the Show menu, choose Built-in Ethernet.

3. Select the TCP/IP tab.

4. In the Configure menu, choose Using DHCP.* (If you do not see Using DHCP, select the PPOE tab and uncheck "Connect using PPOE". Then select the TCP/IP tab once more. You should now see Using DHCP as a choice.)

5. Click the Apply Now button in the bottom right corner of the window.

6. Close the Network window.

*If you have a static IP address, choose Manually and enter the information from your Cruzio Login Information sheet.

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Macintosh OS 9 or Earlier:
Note: If you're using Mac OS 9.0 (disregard this note if you have 9.1 or 9.2), you should download this Open Transport 2.6 upgrade (you don't need to do this if you are running any OS version above 9.0 because you already have OT 2.6 or above). This patch allows you to use a server-assigned addressing protocol with DSL.

1. In the Apple menu, choose Control Panels -> TCP/IP.

2. In the "Connect via" menu, choose Ethernet.

3. In the Configure menu, choose Using DHCP Server.*

4. Close the TCP/IP control panel and save changes.

*If you have a static IP address, choose Manually and enter the information from your Cruzio Login Information sheet.

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Cruzio provides these instructions as a service to our users. If you have any feedback or suggestions on how to improve these, please send email to support@cruzio.com

©2007 Cruzio