Using the Forums

Welcome to the Cruzio Support Forums. Here's where you'll find help and answers to all your questions about Cruzio services. If you don't find the answer you need, just log in and post the question yourself. Someone (whether it be another member, a Cruzio consultant or a Cruzio staff member) will answer it shortly.

Hey, while you're here you might even see a question someone else has posted that you know the answer too. If you do, go ahead and post an answer. That's the way it works, everyone answers the questions they can and asks their own when they need help. And the store of shared knowledge just grows and grows!

Reading the Forum
Searching the Forum
Posting to the Forum
Formatting Your Posts
Forum Smileys

Reading the Forum

If you're familiar with using forums, you'll probably have no trouble with ours. It's a pretty standard forum structure.

If you haven't used forums very much, it just takes a few moments to get used to them.

Forum Levels

The basic structure of the forum is one of levels nested inside each other. Every forum post belongs to a topic; every topic belongs to a board; and every board belongs to a category.

For instance, this post is in the topic called Using the Forums; that topic is in the Cruzio Website board; and that board is in the Cruzio Support category. You can see where you are in the forum at any given moment by looking at the list of folder icons on the top left.

Once you get the feel for that basic structure, you'll be able to cruise around the various areas of the forums easily.

Moving Around

A forum page has lots of links to help you move around:

The navigation tree of indented folder icons (upper left, available on all pages): click the board or category to move up a level.
Previous-next links (top and bottom right, available on topic pages): click to move forward or backward through topics.
The jump menu (bottom right, available on topic pages): choose any board or category and click "go."
We've also put handy links to the main categories of Cruzio Services and Cruzio Website help in the sidebars of whatever page you're on in the Forums.

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Searching the Forum

If you're looking for the answer to a specific question, the quickest and easiest way to find it will generally be using the search tool. The Cruzio Forums come equipped with a simple search and an advanced search.

Simple Forum Search

Use the Search box on the main Support page or when you are viewing any forum board to do a quick search. Just type a term, such as "DSL," into the search field and click Search.

If your search produces too many results, try using more words, or put double quotes around them—for example, search for "DSL modem" instead of just DSL. You can also use an advanced search, described below.

Here is a link to the simple search.

Advanced Forum Search

Start with a simple search. From the results page, click Search in the navigation tree.

To search for an exact phrase, type the phrase inside double quotes—for example, "junk mail."

To search for a group of words in any order, type the words without quotes and choose "Match all words" from the pop-up menu.

To search for any words in a group, type the words without quotes and choose "Match any words" from the pop-up menu.

Use the other options to narrow your search by post author, message age, or board. You can also change the way the results are ordered.

Here is a link to the advanced search page.

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*The help presented below is for Cruzio members. Many activities on the Cruzio Website require membership. If you're not a member yet, please join us!

Posting to the Forum*

Asking a Question (Starting a Topic)

To start a topic, you must be logged in. Log in to Cruzio. Go to the board that interests you.

Click "Start new topic" in the upper right. Write a meaningful subject and detailed message and click Preview. Make any changes you like, and when you're ready, click Post to publish your new topic and message.

Please be aware that the Setup Instructions board is locked; you may not start a new topic there. Choose a different board instead.

Additional Posting Options

When you're posting, click Additional Options to use the following settings:

Select "Notify me of replies" to subscribe to email notification for the topic.
Select "Return to this topic" to view the topic again after posting.
Select "Don't use smileys" if you want to be able to use characters that would normally be converted into smileys.
Use the Attach option to attach up to 4 files or images to your post. Click Browse to choose the file or image from your computer.

Replying to a Post

To reply to a post, you must be logged in. Log in to Cruzio. Go to the post that interests you and click either of these links:

Reply (top right of the topic page): click to write a standard reply.
Reply with quote (top right of each post): click to include the original post in your reply.

Please be aware that some posts are locked and you cannot reply to them. In that case, you will need to start a new topic instead.

Notification

To be notified by email of any replies to a topic, click "Notify of replies" on the top right of a topic page. To be notified of any new topics in a board, click "Notify of replies" on the top right of the board page.

All of your forum posts will also be gathered in the "Forum" tab of your profile page. It's a nice way to keep track of your ongoing issues and conversations.

Sending or Printing Topics

To email a topic to someone, click "Send this topic" on the top right of the topic page.

To print a topic, click "Print" on the top right of the topic page.

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Formatting Your Posts*

There are tons of formatting options available within the forums:

Button	Code	Display	Comments
	[b]bold[/b]	bold	Bolds text.
	[i]italicized[/i]	italicized	Italicizes text.
	[u]underline[/u]	underline	Underlines text.
	[s]strikethrough[/s]	~~strikethrough~~	Strikes through text.
	[glow=red,2,50]glow[/glow]	glow	Adds a red glow to text with a strength of 2 and width of 50.
	[shadow=red,left] shadow [/shadow]	shadow	Adds a red shadow on the left to text. Internet Explorer only.
	[move]moving text[/move]	moving text	Makes text or image move.
	[pre]preformatted text[/pre]	preformatted text	Preformats text and uses a monospaced font.
	[left]left aligned[/left]	left aligned	Left aligns items.
	[center]centered[/center]	centered	Centers items.
	[right]right aligned[/right]	right aligned	Right aligns items.
No button	[rtl]right to left![/rtl]	right to left!	Use to post Arabic or Hebrew.
	[hr]		Displays a horizontal rule.
	[size=16pt]font size[/size]	font size	Changes the font size of text.
	[font=Times New Roman]font face[/font]	font face	Changes the font. Only fonts installed on the user's computer will be displayed.
Drop-down menu	[color=Red]red[/color]	red	Displays colored text.
	[flash=200,200] http://somesite/somefile.swf [/flash]	http://somesite/somefile.swf	Creates a link to a flash file.
	[img] http://somesite/image.gif [/img]		Displays an image.
	[img width=36 height=32] http://somesite/image.gif [/img]		Displays and resizes an image.
	[url=http://somesite/] http://somesite/ [/url]	http://somesite/	Displays a link.
	[url=http://somesite/] descriptive link [/url]	descriptive link	Displays a descriptive link.
	[email] someone@somesite [/email]	someone@somesite	Displays an email link.
	[ftp=ftp://somesite/somefile] ftp://somesite/somefile [/ftp]	ftp://somesite/somefile	Displays an FTP link.
	[table][/table]		Inserts a table.
	[table][tr][/tr][/table]		Inserts table row.
	[table] [tr][td]content[/td][/tr] [/table]	content	Inserts table column. The 'table' tags contain the 'tr' tags, which each contain an equal number of 'td' tags.
	mc[sup]2[/sup]	mc²	Displays superscript.
	H[sub]2[/sub]0	H₂0	Displays subscript.
	[tt]teletype[/tt]	`teletype`	Displays text in monospace font.
	[code]html or php code[/code]	html or php code	Displays code.
	[code]As eloquently stated: [quote] Meow. [/quote][/code]	As eloquently stated: Quote Meow.	Displays quote.
	[code]As eloquently stated: [quote author=Cruzio Kitty] Meow. [/quote][/code]	As eloquently stated: Quote from: Cruzio Kitty Meow.	Displays quote and quote's author.
	[list] [li]Aptos[/li] [li]Ben Lomond[/li] [li]Capitola[/li] [/list]	Aptos Ben Lomond Capitola	Displays list. Each item must be contained by opening and closing tags.
	[list] [o]circle [O]circle [0]circle [*]disc [@]disc [+]square [x]square [#]square [/list]	circle circle circle disc disc square square square	Styles your list item bullets with special opening tags and no closing tags.
No button	[abbr=Incorporated] Inc. [/abbr]	Inc.	Displays the full expression for an abbreviation on mouseover.
No button	[acronym=Digital Subscriber Line] DSL [/acronym]	DSL	Displays the full expression for an acronym on mouseover.

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Forum Smileys*

Type a space before each smiley to make sure it displays correctly.

Name	Image (click to insert)	Code (type to insert)
Smiley		:)
Wink		;)
Cheesy		:D
Grin		;D
Angry		>:(
Sad		:(
Shocked		:o
Cool		8)
Huh		???
Roll Eyes		::)
Tongue		:P
Embarrassed		:-[
Lips Sealed		:-X
Undecided		:-\
Kiss		:-*
Cry		:'(