Desktop/Mobile Email Help
- Which desktop or mobile email programs can I use?
The email program that came with your computer or mobile phone will almost certainly work. You can use any email program you wish with Cruzio Mail—Windows Mail, Outlook Express, Thunderbird, Mac OS X Mail, Entourage, and so on. It must support POP email protocol. (Note that some proprietary email programs, such as AOL Email, only work with a specific email provider.)
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- How do I set up my email program to get my Cruzio Mail?
Go to Cruzio's list of email setup instructions and choose your program, or simply search the Support section for your program.
Cruzio does not provide step-by-step instructions for all email programs. However, Cruzio does provide your Account Info, which includes your email login, password, and mail server settings, at the time of signup. The general Cruzio Email Settings are also available. You may be able to use these references to set up your email program, even without step-by-step instructions.
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Extra Mailboxes Help
- About Extra Mailboxes
Many Cruzio email accounts come with 5 extra mailboxes, in addition to the primary cruzio.com mailbox. If your account includes them, your Profile page will include an Extra Mailboxes link.
If you don't have that link, and would like to upgrade your account to get the extra email addresses, contact Cruzio Member Services.
Extra Mailboxes may not end in @cruzio.com, but may end in your choice of these domains:
- @baymoon.com
- @calcentral.com
- @cruziolatino.com
- @ebold.com
- @elgatito.com
- @icogitate.com
- @rattlebrain.com
- @scshop.com
- @skyhighway.com
Once you've set up an extra mailbox, it will have a separate login on cruzio.com and its own profile page, photos, mini-blog, and so on.
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- Adding Extra Mailboxes
To set up one of your extra mailboxes, visit your Profile page and click the Extra Mailboxes link.
In the "Add new mailbox" section, fill in the Mailbox Name you would like to create. The Mailbox Name:
- must have at least 3 and no more than 15 characters
- must not contain spaces or punctuation
- must begin with a letter
- must not include the @ symbol or the domain
- Use the menu to choose the domain for your new mailbox.
Enter the Mailbox Password you want to use with your new mailbox. The password:
- must not contain spaces or punctuation
- must begin with a letter
If you do not see the "Add new mailbox" option, but you do see a message that "You have created the maximum number of mailboxes," then you must remove a mailbox before you can add another.
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- Removing Extra Mailboxes
To remove one of your extra mailboxes, visit your Profile page and click the Extra Mailboxes link.
- In the "Remove mailboxes" section, use the menu to choose the mailbox name you want to remove.
- Select the checkbox to confirm that you want to remove this mailbox.
- Click the Remove Mailbox button.
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Webmail Help
- Introduction to Cruzio Mail
So what exactly is Cruzio Mail? It's a web browser-based interface to email, based on SquirrelMail and written in PHP. Cruzio Mail was designed to allow email access through your server from anywhere in the world via the Web! Cruzio Mail keeps your messages and folders in the same place—even if you use multiple computers. Geek alert: We now support IMAP!
Signing InTo sign in to Cruzio Mail, log in to the Cruzio website with your Cruzio Mail address (it must end with cruzio.com, baymoon.com, calcentral.com, cruziolatino.com, ebold.com, elgatito.com, icogitate.com, rattlebrain.com, scshop.com or skyhighway.com). When you arrive at your Profile page, click the My Email link.
Enter your entire email address, like this—name@domain.com—all in lowercase. Enter your password, making sure to enter lowercase and uppercase letters correctly. Click the "Sign in" link. If you entered your Cruzio Mail address and password correctly, you'll be signed in to Cruzio Mail.
If you see a message that your address or password is incorrect, click the link to go to the sign-in page again. You can either try again, or click the Forgot Password sidebar link for help resetting your password.
Be aware that Cruzio email addresses and passwords are case-sensitive; uppercase and lowercase letters count as different letters. Your email address is always lowercase and includes the @ symbol and domain name (example: maryjosmith@cruzio.com, not just maryjosmith).
The BasicsCruzio Mail is laid out in two main sections called frames.
The sidebar frame lists several menu choices:
- Check Mail - Go to your Inbox while checking for new messages.
- Compose - Make and send an email which may include attachments.
- Tools - Access your Addresses or Calendar, or search through your mail.
- Settings - Turn on your Spam Filter, change your Password, and set other Preferences.
- Folders - Access any of your mailbox folders.
- Manage folders - Create or delete mailbox folders.
The main frame is where most of the action will take place. When you sign in, you will see your Inbox messages shown here. At the top of the frame is a Help link - you are already here! The Sign Out link will safely sign you out of your email when you are finished.
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Reading and Writing Messages
- The Message Index
This is the list of email messages that are in your inbox or any particular folder. After signing in to Cruzio Mail, your Inbox's Message Index is the first page you'll see.
Folder InfoBelow the menu choice is a line which informs you of the name of the Folder you are viewing, which messages you are viewing numerically, how many total messages you have, and, if appropriate, which page you are currently viewing.
Index ControlsIf your mailbox folder contains many messages, the list will by default be split into multiple pages and the first page will be displayed. To view other pages, use the Previous and Next links at the top and bottom of the message list. You can also jump to a specific page directly by clicking one of the numbers (each represents a page). If you click Show All you will disable the paginating and all messages will be displayed on one big page. The number of messages displayed per page can be set in your Display Preferences.
A bar containing various controls for moving and organizing your messages is next. On the left side is a drop down list labeled Move Selected To. This list contains all your currently subscribed folders. Any selected messages will be moved to the selected folder when the Move button is pushed. Next is a Forward button, which you can use to forward multiple messages (as attachments) at once. Next is the Spam button. Any selected messages will be moved to the Spam folder when the Spam button is pushed.
On the far right side of this bar, labeled Mark Selected As, are the Read, Unread and Delete controls. The Delete button is used to delete selected messages. Just select the unwanted mail and press the button. To the left of the Delete button are two buttons which allow you to mark selected messages either as Read or as Unread.
Use the Select All button if you need to Move or Transform all the messages in the folder.
Under the row of buttons is a link that toggles between "Thread View" and "Unthread View." If you click "Thread View," replies and forwards will be grouped ("threaded") with the original message.
Message ListA bar containing three fields (From, Date, and Subject) is next. These headings separate the message table into logical parts. From tells you who sent you the message, or at least what email address it came from. Date shows the day which the email was sent. Subject displays what the sender entered as the subject. Note: Between the Date and Subject columns is a small column that is unlabeled. There could be a "+", "!" or an "A" in there. If you see the "+", that means that the message has attachments; if you see the "A", that means that you have answered the message, and if you see the "!", then the message was marked as urgent!
What remains is the actual message table. You will notice that unread messages are bold while viewed messages are in normal text. Four fields form this table. On the far left is a select box. When selected, the message on the same line is subject to the actions previously discussed (moving, marking (un)read and deletion). The Select/Deselect All link at the top of the list allows you to check or uncheck all select boxes at once.
Under the From header is listed whom the message is from. Surprising, we know. But hey, you don't have to read this. The date is listed next, and finally the subject.
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- Reading an Email Message
If you are in the Message Index, click the subject of an email to display the full message.
When you are viewing a full message, email and web addresses are live links that you can click to compose an email or open a Web page.
Mail threads are color coded. A reply thread will have a different color than the main message.
Back to MessagesClick this link to return to the Message Index of the folder from which you came.
DeleteClick this link to delete the message you are currently viewing. All attachments of deleted mail are deleted as well. You can prevent the loss of attachments by downloading them first (explained further in this chapter).
Deleting means that the message will be moved to the folder called Trash. If you wish to keep the message, go to your Trash folder and move the message back to your Inbox or another folder.
NavigationUse the Previous and Next links to navigate between messages without the need to go back to the Message Index.
ForwardUse this feature to forward the message you are currently viewing to another recipient. Additional text can be added anywhere in the text box in addition to the quoted message. You may also use the attachment feature.
ReplyClick this link to send a reply to the sender. Additional text can be added anywhere in the text box in addition to the quoted message. You may also use the attachment feature.
Reply AllSame story here as "reply" with the exception that all addresses listed in the header will receive the mail.
View Full HeaderThis will display the entire header for the email message. This includes the route that the message took to get here, and a lot more detailed information about the message itself.
View Printable VersionIf you want to print a message, you might want to click this link. It presents you with a new window containing the message but with all unnecessary information and menus removed, ready to print. Clicking the Print button in this window will do so. Press Close to return to your message.
Download this as a fileClicking this link allows you to save this email to your local hard drive as a plain text message. A simple header will be attached to the top of the message as well.
Add to Address BookThis will add the message's sender to your Cruzio Mail Addresses.
SpamThis will mark the message as spam and move it to the Spam folder.
AttachmentsAny message attachments will be displayed at the bottom of the message inside a colored box. The file is presented as a link with a description of the file type to its right. Clicking on the file name will either display the attachment or present a download dialog depending on the file type. If you wish to download the file (rather than possibly viewing it), click the "download" link on the right side.
If your web browser supports viewing the attachment file type, another link, "view" will be displayed which displays the file in your browser.
Viewing ImagesYou may want to view images inside a message. By default, Cruzio Mail does not display images.
To view images in a particular message, open the message.
- Look at the bottom of the message for an attachment labeled as an image. Click the View link.
- If you don't see an image attachment, look instead for an attachment labeled [ text/html ]. Click the View link. Next, look for a message in red letters saying: "This image has been removed for security reasons." Click the "View Unsafe Images" link at the top.
To change your preferences to display images more easily, click the Preferences link in the sidebar and choose Display Preferences. Under Message Display and Composition, check "Show HTML Version by Default" and "Display Attached Images with Message." Click the Submit button to save your changes.
Attached images will now display automatically. Note that when viewing HTML messages, you will still have to click "View Unsafe Images" to display the images.
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- Composing an Email Message
The Compose menu choice will take you to a new Compose page. Here you will find several fields and a couple of buttons. Depending on how you got to the compose view, some of these fields may already be filled in.
FromThe From: field will only be displayed if you have enabled multiple identities (through Preferences > Personal Information > Edit Advanced Identities). If you've done so, you can choose which identity you want to use, i.e. which name and email address appear as the From-line of your message.
ToNext is the To: field. In this field you should enter the email address of the person or persons you are sending a message to. You may enter as many addresses as you like, separating them with a comma. You can also click the "Addresses" button to fill in the field.
To use multiple addresses, click the Addresses button and select the addresses you want to use. All selected addresses will be inserted into the proper field when the Use Addresses button is clicked.
Don't worry if the entire address is not displayed in the Address field. The field is a fixed length, but everything you put in it will be used, even though it might scroll to the right or left.
CcNext is the CC: field. CC is an abbreviation for Carbon Copy. If you wish to send someone else a copy of the message here is where you would do that. Think of this in the same way a memo is laid out. You can have as many people as you like in the To:, CC:, and BCC: fields. Only the people to whom the message has direct impact would be in the To: field while recipients to whom this is possibly only informative would be in the CC: and BCC: fields.
BccBCC is an abbreviation for Blind Carbon Copy. Use this to send someone a copy of the email without the recipients in the To: or CC: fields knowing about it.
SubjectType in a relevant heading here. Remember, email can be a great time saver and an accurate subject line is one big reason.
PriorityHere you can select the priority of this message. A high-priority message might be presented in a different way by the recipient's mail program. Note that excessive use of this function will devalue its effect.
SignatureTo use signatures, you must have already created at least one signature and checked the Use Signature box in Preferences > Personal Information.
Click the Signature button to add your signature to your message.
AddressesClick Addresses to add contacts from your addressbook to your email. Click either To, Cc, or Bcc next to the contact you wish to send an email, and then click Use Addresses. (To set up your addresses, click Addresses under Tools in the sidebar.)
Save DraftIf you've been composing a message but aren't ready to send it yet, click this button to save the message in the Drafts folder. If later you want to finish the message and send it out, go to the Drafts folder, open the message and you will return to your message.
Check Spelling
Click this button to check the spelling in your outgoing message. A new window will pop up with the spellcheck results. Possible errors will be shown with asterisks on each side, like this:
*eemail*
- If it is not a spelling error, click "Add to Dic" to add the word to the spelling dictionary, or Ignore if you would like to skip the word. To ignore all instances of the word in your message, click Ignore All.
- If it is a spelling error, click the Suggestions menu to see if the correct spelling is there. If so, select it and click Change. To change all instances of the misspelled word in your message at once, click Change All.
- If it is a spelling error, but none of the suggestions are correct, you can manually type the correction in the "Change to" box and click Change or Change All.
When you are done reviewing possible errors and making changes, click "Close and Commit" to finalize the spelling changes in your outgoing message.
To remove unwanted words that you've added to the spelling dictionary, click Preferences in the sidebar. On the Preferences page, click SpellChecker Preferences. Click "Edit your personal dictionary," select words to delete, and click "Delete checked words."
Compose in HTML
Click this button to open the HTML editor. Use this editor to include colored or formatted text, images, links, and more in your email.
Ways to enhance your message:
- To create bold, italic, or underlined text, look in the third row of the HTML editor. The first three buttons are labeled "B", "I", and "U". For bold text, click the "B" button. For italics, click the "I". And for underline, click "U". When done, click the button again to turn it off.
- To insert a link to a website, look in the third row of the HTML editor. The third button from the right has a globe with a chain link. Click this button. In the new window that opens, in the URL field, type the URL of the website. Then click OK.
- To insert an image, look in the fourth row of the HTML editor. Click the first button on the left. In the new window, in the URL field, type the URL of the image. Then click OK.
For complete instructions on everything you can do with the HTML editor, please visit one of the links below:
To change the settings for your HTML editor, in the left sidebar, find Settings and click "Preferences". Then click "Display Preferences". Near the bottom, find the "Default Email Composition Format" section. For details, please see the Display Preferences Help.
Message Body
This is where you type the body of your message. If a signature file has been saved it will appear here as well.
AttachTo attach a file, click the button next to the Attach field. Locate the file on your hard drive and double-click it. Click the Add button to send it as an attachment.
To delete an attachment before sending, click the button next to the file name and click "Delete selected attachments."
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Tools
- Addresses
Address books are a great time-saving feature. Frequently used addresses may be stored here.
Using Personal AddressesTo compose a message to any of your Personal Addresses, select the address or addresses in the list. Click "Compose to selected."
To edit an address, select it and click "Edit selected." You must edit addresses one at a time.
To delete an address or addresses, select them and click "Delete selected."
Adding to Personal AddressesEither click the "Add address" link at the top of the Addresses page, or scroll down to the "Add to Personal Addresses" section.
Fill out the fields. You must fill out "Email address" and "First name." All the other fields are optional.
- When you enter the email address, use the full address, like this: support@cruzio.com.
- You can enter anything you like in the "Nickname" and "Additional Info" fields. For example, you might give someone with the email address "johnsmith@cruzio.com" the nickname "farmerjohn" and additional info "Met at the Organic Tomato Symposium."
- Nicknames may not contain spaces.
To save the new address, click the "Add address" button.
Adding a Group to Personal AddressesFollow the instructions for adding a single contact to Personal Addresses, except in the Email Address field, enter multiple email addresses, separated by commas.
Use the new group in your address book the same way you would an individual contact. When you send your message, it will be sent to all the addresses in the group.
Can I add names directly to the address book from an email?Yes. When viewing a message, click the "Add to Address Book" link. Then choose either the "Add & Return To Message" button or the "Add & Proceed To Address Book" button.
Importing Addresses into Cruzio MailThese instructions assume that you have already exported addresses in the CSV (Comma Separated Values) format from another program or computer, and that you have the exported .csv file on the computer you are using for importing.
- In the main part of the Addresses page, find the "Address book import" section.
- Select the CSV file you had exported earlier. Without making any changes to the options (unless you know exactly what you are doing), click the "Import CSV File" button.
- Make any changes you wish to the import data. Click Finish.
- Click the Addresses link. Make sure the addresses and information you wanted have been imported.
Exporting Addresses from Cruzio Mail- In the main part of the Addresses page, find the "Address book export" section.
- Without making any changes to the options (unless you know exactly what you are doing), click the "Export to CSV File" button. Save the resulting file to your computer. (Cruzio suggests saving to your computer's Desktop.)
- Please refer to the importing instructions for the program you want to import this file into.
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- Calendar
Record your personal dates and appointments in your Cruzio Mail Calendar.
Viewing and Navigating the CalendarUse the Month View and Day View links to choose between viewing a month at a time, or a day at a time.
Use the month, year and numbered day links to move forward or back in time through the Calendar.
Use the drop-down menus at the bottom of the Calendar to jump to another month and/or year. Select the year and the month, and click Go.
Adding Events to the CalendarFirst, navigate to Day View, either by clicking the Day View link, or clicking the number of a specific day.
Find the time of the event you want to add. The time is displayed in 24-hour format. For example, 3:00 p.m. is displayed as 16:00.
Click the ADD link next to the desired start time.
Adjust the start time, choose the length and priority of the event, and give it a title. Optionally, you can add a note or description in the large text box. Click Set Event.
Editing or Deleting Calendar EventsFirst, navigate to Day View on the day of the event you want to edit. To delete the event, click the DEL link next to the event. To edit the event, click EDIT. Make any changes you wish, and click Update Event.
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- Search Email
With this useful tool, you can search through a specific folder for given criteria that match against different header fields.
General Overview
You simply choose the folder you wish to search, type in the search criteria, and then choose the part of the message to search. When you submit your data, the list of messages will come up below the search form. You can choose the message you wish to view, and read it just like a normal message.
Notice that when you are reading messages and then go into the search section, your currently active folder will be the default to search through. For example, if you were browsing through your "Friends" folder and then click on "Search", "Friends" will already be selected for searching.
What to search through
To the left of the input field, you see a drop-down list of places that are possible to search through. This includes: Body, Everywhere, Subject, From, Cc, To.
Body - Searches through the body of the message. This is the main part of the message where the important stuff is located.
Everywhere - This searches everything, including the entire header for the message. Unless you are sure this is what you want, it probably isn't. It can return results that you wouldn't normally expect.
Subject - Searches through the subjects for all the messages.
From - Who the message is from. Note that this might be more than is actually displayed in the folder list. A normal "From" field includes the name AND email address, but Cruzio Mail usually only displays the name. If your criteria matches the email address, but it is not displayed, that message will still return as having matched.
To - Who the message was sent to. This can be many addresses, and is not always just one email address.
Cc - Same as "To", except who the message was carbon copied to.
Recent Searches
If you've enabled this option, the Search page also displays an overview of up to 9 of your most recent searches for quick access. Click on Search next to the listed search to perform it again. With the Save link you can move a search to the Saved Searches which will be kept until you explicitly press Delete. Click Forget to remove a search from the list of recent searches.
To enable Recent Searches:
- Find Settings in the sidebar.
- Under Settings, click Preferences.
- On the Preferences page, click Folder Preferences.
- Under the Folder List Options, set Memory Search to the desired number of remembered searches.
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Spam Filter
- How do I turn the spam filter on or off?
Before you can use the Spam Filter, if you have Forwarding turned on, you must turn it off.
Log in to Cruzio Mail. In the sidebar, click Spam Filter.
To turn the Spam Filter on, click the "Turn filters on" button.
To turn the Spam Filter off, click the "Turn filters off" button.
To adjust the Spam Filter, turn the filter on. Go to the "Change filter strength" section. Enter a number between 1.00 and 25.00 in the box, and then click "Save changes." (1.00 is the strongest setting, 25.00 the weakest. Cruzio generally recommends a setting of 5.00 or below.)
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- How do I make sure the email I want isn't marked as spam?
When people with email addresses on your Whitelist send you messages, those messages will never risk being tagged as spam or filtered.
The automatic way: Sign in to your webmail and go to the Spam folder. Select any messages that you do not want to be filtered, and click the Not Spam button. Those messages will be moved to your Inbox, and the senders will be added to your Whitelist.
The manual way: Sign in to your webmail. In the sidebar, click Spam Filter. In the Whitelist section, type (or paste) up to 25 email addresses, separated by commas. Click "Save changes."
To remove an address from your Whitelist, click "Show whitelist." Select the addresses you want to remove, and click "Remove selected items from whitelist."
You can also set a Bypass Password. When someone sends you a message with the Bypass Password in the subject line, that message will bypass your Spam Filter and go straight to your Inbox.
To set the Bypass Password, log in to your webmail. In the sidebar, click Spam Filter. In the Bypass Password section, enter a password. Click "Save changes."
To remove the Bypass Password, click "Clear bypass password" and then click "Save changes."
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- Can I block email from a particular address or domain?
You can block messages from particular email addresses or domains by banning them.
To ban an address, log in to your webmail. In the sidebar, click Spam Filter. In the "Ban email address" section, enter the email address you want to ban. Click "Save changes."
To ban a domain, log in to your webmail. In the sidebar, click Spam Filter. In the "Ban whole domain" section, enter the domain name you want to ban. Click "Save changes."
To unban an address or domain, click "Show banned" and select the items you want to unban. Click "Unban selected items."
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- Change Password
Your mailbox password grants you access to your Cruzio Mail and all the features available on cruzio.com.
If you change your password, remember you'll need to use the new one when logging into cruzio.com. You'll also need to change the password in any browsers or mail programs you have set to remember it.
To change your Email Password:
- Log in to Cruzio Mail. In the sidebar, click Change Password.
- Enter your current password.
- Enter your new password, and enter it again to confirm it.
- Click the Change Email Password button.
Remember that all Cruzio passwords are case sensitive (it makes a difference whether you type capital or small letters). Passwords must be from 6 to 15 characters in length, and should contain no spaces or punctuation.
For increased security, we recommend choosing a password that contains a mix of upper case and lower case letters and numbers.
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- Vacation Responder
If the Vacation Responder is turned on, whenever an email message is sent to you, an automatically generated email reply will tell the sender that you are away.
This automatically generated reply will be sent only once to each email address. For example, if someone sends you more than one message while you have the Vacation Responder turned on, they will receive the auto-reply message only in response to their first message.
Note that turning on the Vacation Responder does not change any other functionality of your email; your incoming mail is still stored on the server until you download or delete it, and you can download your mail at any time.
To turn the Vacation Responder on:
- Log in to Cruzio Mail. In the sidebar, click Vacation Responder.
- Edit the Subject and Message fields as you wish.
- Click the "turn on responder" button.
To turn the Vacation Responder off, log in to Cruzio Mail. In the sidebar, click Vacation Responder. Click the "turn off responder" button.
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- Forwarding
You can use Forwarding to send incoming messages to your Cruzio Mail address to a different address.
To turn Forwarding on:
- Log in to Cruzio Mail. In the sidebar, click Forwarding.
- Enter the email address you want to forward your messages to.
- Click the "Turn on forwarding" button.
To turn Forwarding off, log in to Cruzio Mail. In the sidebar, click Forwarding. Click the "Turn off forwarding" button.
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Preferences
Customize the way Cruzio Mail works and looks by setting various preferences: Personal Information, Mailbox Status, Message Highlighting, Index Order, Display Preferences, Folder Preferences, and SpellChecker Preferences.
Click the Preferences link in the sidebar to access the various Preference sections:
After making any changes on a Preferences page, make sure to click the Submit button to save the changes.
- Personal Information
Full Name
Put your entire name here. For example, "John Doe". This is what is shown to people that you send the message to. They will see that it is from "John Doe". If you don't fill this in, they will see it is from your email address, "jdoe@mydomain.org".
Email Address
Optional - If your email address is different than what is automatically assigned, you can change it here. Otherwise, leave it blank.
Reply To
Optional- This is the email address that people will reply to when they reply to your message. If this is different than the email address you are sending from, you can enter it here. This is useful if you want people to reply to your personal account rather than your office address.
Multiple Identities
Set up Multiple Identities if you would like to vary your Full Name, From address, Reply To address, or Signature in your outgoing messages, even though you are really using the same email address to send them. This can be useful if you have a different email address that forwards to this one, and you want that email address to show as the From address in your replies. When you are in the Compose window, you will be offered a choice of identities to send your message from.
Reply Citation
If you reply to a message, you will be presented with the Compose form with the original message quoted. For example, assume you are replying to a message from John Doe. Before John's quoted message, a text like John Doe wrote: might be inserted. This is called the citation line. Here you can choose how this line looks.
- No Citation
Prepends no citation line whatsoever. - Author Wrote
Produces the line: John Doe Wrote: - Quote Who XML
Produces the line: <quote who="John Doe">. - User-Defined
Enables you to define your own citation line. In the two text boxes below, you can type in the citation start and end. Between these the author name will be inserted.
Signature
Optional - Signatures are inserted at the end of the messages you send. To automatically insert a signature in every outgoing message, make sure that the checkbox beside "Use Signature" is checked. Otherwise, you will need to click the Signature button to insert it.
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- Mailbox Status
For an overview of this mailbox's settings and usage, click the Mailbox Status link. You will see which features are activated, how many messages you have, and how much disk space your mailbox is taking up (in "k," for kilobytes, "M" for megabytes and "G" for gigabytes) on the Cruzio servers.
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- Message Highlighting
With Message Highlighting, messages from a particular sender or mailing list will show up in your mailbox with the background color of your choice.
Click [New] to create a new highlighting, or [Edit] to edit an existing one. The options will appear below.
Identifying Name
Fill in a descriptive name. For example, if you are highlighting messages from your mother, you might set this to "From Mom."
Color
This is the actual color that the background will be. You can choose between a number of pre-defined colors that we have selected for you, or you can enter the HEX code for the color that you desire (i.e. a6b492). If you choose to enter your own color, you must also select the radio button in front so that it is checked.
Match
Choose the messages that will be highlighted. From the drop-down box, you can choose which header field to match against (to, from, subject...) and in the text box, you can enter the phrase to match (mom@cruzio.com).
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- Index Order
This section gives you control over the message list. You can choose how much information you want in the message list and in what order it should be displayed.
Use the Up and Down links to change message order within a column, "Remove" to hide a column from the display and "Add" to show a column that's been hidden.
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- Display Preferences
Theme
Cruzio Mail may offer different color themes in the future.
Custom Stylesheet
Changing a theme only changes the colors. A stylesheet may change more, for example the font size used by Cruzio Mail.
Number of Messages per Page
This is the number of messages to show at a time in a folder. If there are more than this number in the folder, you will see a "Previous" and "Next" link above and below the listing which will take you to the previous or next messages.
Enable Alternating Row Colors
Check this option to display alternate background colors in message list view.
Enable Page Selector
Checking this option shows page numbers above and below the message list to quickly jump to a specific page of messages.
Maximum Number of Pages to Show
Limits how many page numbers will be displayed above and below the message list (when Page Selector is enabled).
Always Show Full Date
In message list view, always display the full date, including the month and year, of each message. The default is to display relative dates - that is, if a message is dated today, only show the time; if it's dated this week, show the day of the week and the time; otherwise, show the date, day and month.
Length of From/To Field
Controls how many characters of the From and To fields will be displayed in message list view.
Length of Subject Field
Controls how many characters of the Subject field will be displayed in message list view.
Wrap incoming text at
When reading an email message, this number limits the number of characters in a line of text. This prevents messages from scrolling way off the screen. 86 is usually a safe number to put in here.
Width and Height of Editor Window
These settings control the size of the Compose window.
Location of Buttons when Composing
Control the position of the Signature, Addresses, Save Draft, Send and Cancel buttons when writing email.
Format of Addresses Added from Address Book
Choose how you want addresses to be displayed in the messages you send.
Show HTML Version by Default
Some messages you receive may have both a text version and an HTML version with formatting and/or pictures. Turn this on to always see the HTML-formatted version by default.
Enable Forward as Attachment
Check this option to display a "Forward as Attachment" link at the top of any message opened for viewing. Clicking this link will open the Compose window for an outgoing message with the previous message attached, rather than quoted in the message body.
No matter how this option is set, there is always a Forward button at the top of the message list. Selecting one or more messages in the list and clicking Forward will open the Compose window for an outgoing message with the selected messages attached.
Include Me in CC when I Reply All
The Reply All button sends your reply to all recipients of the original message, including yourself. To leave your own email address out, uncheck this.
Enable Mailer Display
When viewing a message, this displays which email program the sender used.
Display Attached Images with Message
Check this option to see any attached images immediately when you open a message. If you uncheck this option, when you open a message with an attached image, you will see a link to each attachment, along with information about the picture's size.
A related setting is in the HTML Image Preferences page.
Enable Printer Friendly Clean Display
This setting is ignored. Regardless of how this option is set, while viewing a message, you can always click "View Printable Version" to open it in a new page in a printer-friendly format.
Append Signature before Reply/Forward Text
By default, signatures are added after reply or forward text. Check this option to add them before the reply or forward text instead.
Prefix for Original Message when Replying
By default, the > character is used in front of every quoted line of a message you are replying to. You can choose different character(s) instead, if you wish.
Cursor Position when Replying
Set the focus location of the cursor in the Compose window after you click the Reply button.
Sort by Received Date
Check this option so that sorting messages by date will use the received date instead of the sent date.
Enable Thread Sort by References Header
When this option is checked, clicking the Thread View link in the message list view will group replies and forwards together with their original message. This is useful for following email conversations.
Scan Message Body For Addresses To Add To Address Book
Check this option to make the "Add to Address Book" link at the top of message view include email addresses found within the message body.
Don't include my personal email addresses
Check this option to make the "Add to Address Book" link at the top of message view omit any email addresses that are in your Personal Information preferences.
Precheck "Add" Checkboxes
Check this option to make the "Add to Address Book" link at the top of message view precheck each email address, to make the process even quicker for you.
Automatically Add Addresses To Address Book From Outgoing Messages
Check this option to automatically add any recipients of your outgoing messages to your Addresses.
Automatic Logout Timer
To set Cruzio Mail to log you out automatically, set the number of minutes before logout here. For example, 120 minutes would be 2 hours. This is useful if you're at a public computer and might forget to log out manually. If you do not want to be logged out automatically, set the number to 0 (zero).
Default Email Composition Format
When a new message is started by clicking on the "Compose" button, this setting lets you choose whether you want the new message to be in plain text or HTML. If you select plain text, your new messages will default to simple text messages. If you select HTML, your new messages will default to HTML, which will provide the HTML editor.
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- Folder Preferences
Trash Folder
You can choose which folder messages will be sent to when you delete them. If you don't want deleted messages to go to the trash, set this to "Don't use Trash". If you choose not to use any folder for deleted messages, they will be completely removed from your email and cannot be retrieved.
Sent Folder
It is often handy to have a folder where all your outgoing mail is automatically saved. By default this feature is on, and the email is saved in the Sent folder. You can save copies of the email to any folder you've created in your mailbox. If you don't want to automatically save copies, choose "Do not use Sent."
Draft Folder
When composing a message, you can save it for future editing without sending it out. By default, when you click the Save Draft button in the Compose window, your unfinished email will be saved to a folder called Drafts. This field allows you to change the location of saved drafts to any existing folder. If you choose "Do not use Drafts," you will not see the Save Draft option in the Compose window.
Location of Folder List
Determines whether you want the sidebar containing the list of Tools, Settings and Folders on the left or right of your window.
Width of Folder List
Use this option to adjust the width of the sidebar containing the list of Tools, Settings and Folders. If you have very long folder names, you may want to increase this number.
Auto Refresh Folder List
Cruzio Mail has the functionality to automatically refresh the folder listing on the left side of your browser window. This will also update the number of unseen messages that are in each folder. This is a good way to check for unseen messages in the inbox without having to click on it every time.
Enable Unread Message Notification
This option specifies how to display unseen messages in the folder listing on the right side of your browser window. If you set this to No Notification, you will not be notified of unseen messages. If you set it to INBOX, when you have new messages, the INBOX will become bold and a number will appear to the right of it to say how many new messages are in it. If you set it to All Folders, this behavior will happen on all folders. If you notice that loading the folder list is really slow, you can set this to INBOX or None and that should speed it up.
Unread Message Notification Type
This option changes the display of folders in the Folders list. If "Only Unseen" is selected, you will only see the number of unread messages after the name of the folder. If you select "Unseen and Total," you will see the total number of all messages, read and unread, next to the number of unread ones.
Enable Collapsible Folders
Collapsible Folders allow you to 'fold' or collapse a folder which contains subfolders so the subfolders will not be displayed. You can collapse a folder by clicking the "-" next to it and expand it again with the "+" sign. Unchecking this disables collapsing.
Memory Search
If you search a mailbox, the search will be saved for quick access later. This defines how many mailbox searches will be saved.
Folder Selection Preferences
Select the way you want folder names to appear in the list.
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- HTML Image Preferences
The options on this page control when images in HTML-formatted email (a common format for many newsletters) will be displayed.
Trust all sources
Check this option to always display images immediately when you open an HTML-formatted message with pictures.
If this option is checked, be aware that if you open an HTML-formatted message with pictures that was sent by a spammer, the spammer will know you viewed the pictures, and will have a reason to start selling your email address to other spammers. Turn on your Cruzio Spam Filter to reduce the chances of accidentally opening spam.
If this option is checked, all the options below it are ignored.
Trust Sources in Address Book
Check this option to display images immediately when you open an HTML message from someone in your address book.
Trust anything I send
Check this option to display images immediately when you go to your Sent folder and open an HTML message that you forwarded.
Trust defined sources
Check this option to display images immediately in HTML messages sent by certain sources, which you define by viewing such a message and clicking the "Always trust images from this sender" link.
Use the options below this to choose whether to add the full email address as a trusted sender, or the entire domain of their address.
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- SpellChecker Preferences
Although the SpellChecker is used from the Compose window, to remove unwanted words that you've added to the spelling dictionary, you must visit the SpellChecker Preferences. Click "Edit your personal dictionary," select words to delete, and click "Delete checked words."
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- Manage Folders
Keep your email organized in different folders that you create yourself. The Manage Folders link gives you control of all your folders.
Create FolderFolders may be created by simply typing the desired name into the text box and clicking the Create button. If you want your new folder to be a subfolder of another, choose that folder in the drop-down box with the list of folders.
Folder names may not contain periods, slashes, or double quote marks. They also may not start with a tilde (˜).
Rename a FolderYou may rename any folder displayed in the drop down list box to the left of the Rename button. Notice that this list may not include all the folders displayed in the left frame. For obvious reasons, you cannot rename the sent, trash, or INBOX folders.
Delete FolderYou may delete any folder displayed in the drop down list box to the left of the Delete button. This list will not include all the folders displayed. You cannot delete the sent, trash, or INBOX folders.
Unsubscribe and SubscribeDefinitions:
Subscribe: To register a folder with the mail server, allowing you to view it in the folder listings.
Unsubscribe: The opposite of subscribing. This unregisters a folder with the mail server.
You may choose as many folders as you wish from either the subscribe or the unsubscribe box, then click the button under the box to make the action take effect. You will notice that the folders move to the other box. You can then re-subscribe to them, or unsubscribe again as you wish.
Subscribed folders are listed in the sidebar, under Folders. If changes have been made to the subscribed folders using the Manage Folders menu item, this list can be refreshed manually with the "refresh folder list" link at the top. The sidebar may be set to automatically refresh in the Folder Preferences section of the Preferences page.
Special FoldersYour Inbox is the first folder listed in the sidebar; it contains received email. The number in parentheses tells you the number of unread emails you have. Drafts is the folder that contains any emails you have written, but haven't sent yet. Sent contains the email you sent out, if you have set up your email preferences to save a copy of your sent mail. Trash contains any emails you have deleted. Click the Purge link to empty the trash. Any folders you created and subscribed to will be displayed in the sidebar as well.
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