This information is for Cruzio Website Basic, Plus and Premium hosting services. If you got your web hosting before July 2006, please see the Classic Web Hosting FAQ.
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The domain control panel allows you to give access to a single domain to a different user. To activate your domain control panel:
If you are on Host 1, 2, 3, 4, or 5, select the 'Domain Administrator' icon.
If you are on Host 6 or 7, select the 'Domain Administrator Access' icon.
On Host 1, 2, 3, 4 or 5, under the 'Hosting' section, select the icon labeled 'Subdomains'.
On Host 6 or 7, under the 'Web Site' section, select the icon labeled 'Subdomains'.
On Host 1, 2, 3, 4 or 5, select 'Add New Subdomain' and indicate your preferences. When you're finished select 'OK'.
On Host 6 or 7, select 'Create Subdomain' and indicate your preferences. When you're finished select 'OK'.
By default we put an "Under Construction" page up on your domain. It is in the httpdocs folder and is named index.html.
You can replace this with your own web page. Create your own file named index.html (be sure you use this exact name).
Using either your control panel's File Manager, or an FTP program, access the httpdocs folder.
If you want to keep the Cruzio "Under Construction" page for a backup, rename the original index.html to index.old.
Upload your own index.html to the httpdocs folder.
If your web site is php-based, rather than html-based (Joomla and WordPress sites are php-based and not html), you may want to remove the index.html file without replacing it.
When you remove the default index.html page, you may also remove these associated files and folders from the httpdocs folder to save storage space:
However, plesk-stat should not be removed.
Plesk, by default, has a cgi-bin directory at the root level of the domain, hierarchically above the httpdocs directory, where you put your Web files. This is for the sake of security.
However, for ease of use, Cruzio has set it up to allow you to also run cgi's within any directory of your Web space, should you choose to do so.
The one limitation to this is that you cannot have a cgi-bin directory directly within the httpdocs directory, as that path is aliased to the one at the root level.
These are all valid paths to Perl 5:
Bourne Shell Script Interpreter Path:
The path to Perl 5.8:
Installatron is only available to domains set up on the control panel homepage. You can set up a subdomain as a domain, but it will count towards the total number of domains that you can have hosted with Cruzio.
For Host 1, 2, 3, 4, or 5, select 'Add New Domain'.
For Host 6 or 7, Select 'Domains' and then click 'Create Domain'.
For Host 1, 2, 3, 4 or 5, click OK and then select 'Physical Hosting', then click OK.
For Host 6 or 7, make sure 'Hosting type' is set to 'Web Site Hosting'.
For Host 1, 2, 3, 4 or 5, enter an FTP login and password for the new domain, choose the services and quotas you would like for the new domain, and then click 'OK'.
For Host 6 or 7, enter an FTP Login and Password for the new domain, then select 'Next'. Choose the services and quotas you would like for the new domain and select 'Finish'.
From your control panel, select the domain you want to use (If on Hosts 6 or 7, first click 'Domains' under the Main Menu in the upper left corner) and then select the Installatron icon. Click on the Application Browser tab, then select the program you want to install from the list on the right. Click the 'install this application' button. Under the Install Location section, change the text in the box to a forward slash (/) only.
Complete the remaining steps provided on the screen. Your program will now be installed in the top level of your domain, instead of in a subdirectory.
Only install one program in the top level of your domain; if you try to install another program in the same location, it may overwrite the files needed by the first program.
Yes. Once you have installed WordPress, go to your WordPress administrative page. In the WordPress admin menu, click Write and then in the submenu click Page. Create as many pages as you wish. You can make any page the subpage of another by specifying the Page Parent in the controls below.
In the admin menu, click Settings, and in the submenu, click Reading. In the Front Page Displays section, select "A static page." In the "Front page" menu, choose your desired homepage. At the bottom of the screen, click "Save changes." This page is now your WordPress homepage.
On Host 1, 2, 3, 4 or 5, choose 'Protected Directories' then select 'Add New Directory'.
On Host 6 or 7, choose 'Password Protected Directories' then select 'Add New Directory'.
This is a known issue. The modules install OK, but all the files end up being "owned" by the Web server, not the client login, so you can't edit them. Luckily, if you download the JoomlaXplorer or MamboXplorer extension, you can edit the files even though they're owned by the Web server. Be sure to have a look at the accompanying 'Read Me' for detailed instructions.
In Dreamweaver, create a new site and use the following 'Remote Info' settings:
FTP host: (domain name)
Host directory: (leave blank or enter httpdocs)
Login: (client login)
Password: (client password)
You should use the FTP login and password that is associated with your domain or subdomain, as applicable.
The ftp root path settings depend on whether you are installing in your main httpdocs folder, a subfolder, or on a subdomain.
For the main httpdocs folder, the root path would be /httpdocs
For a subfolder, the root path would be /httpdocs/[subfoldername]
For a subdomain, the root path depends on how you set things up.
If you set up the subdomain as a primary domain (by using the "Add New Domain" icon in the control panel), your ftp path would be /httpdocs or, if you installed joomla in a directory within the subdomain, /httpdocs/[subfoldername].
If you set up the subdomain within the primary domain (by using the "Subdomains" icon in the control panel) AND if, during setup, you chose to "Use the FTP user account of the main domain", you root path would be /subdomains/[subdomainhost]/httpdocs (for example, if installing on subdomain foo.domain.com, the path would be /subdomains/foo/httpdocs).
If, when setting up the subdomain with the primary domain, you chose to "Create a separate FTP user account for this subdomain", your root path would be /httpdocs or, if you installed joomla in a directory within the subdomain, /httpdocs/[subfoldername].
If you have any question about these settings, please contact Cruzio support.
If you need help with these settings, please contact Cruzio support.
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Cruzio Internet provides Internet access, Web hosting, colocation, and coworking. Cruzio.com is the local portal for Santa Cruz.
Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, and Zayante.