This help page answers questions about Cruzio Domain Email. Domain Email comes with email addresses at your own domain—@yourdomain.com—as part of Cruzio's Website Basic, Plus and Premium hosting services.
For other email help, see one of the following three:
Cruzio Mail comes with email addresses at a Cruzio-owned domain—@cruzio.com, @baymoon.com, @calcentral.com, @cruziolatino.com, @ebold.com, @elgatito.com, @icogitate.com, @rattlebrain.com, @scshop.com or @skyhighway.com.
Classic Email comes with email addresses at your own domain—@yourdomain.com—on hosting purchased from Cruzio before July of 2006.
For questions about email in general, start here.
» back to the top
If the domain administrator has allowed access to your control panel, you will be able to log in to it. If not, the domain administrator will need to make any changes for you.
An alias is another name for an existing email address; e.g., all mail sent to the alias joe@mydomain.com is delivered to mailbox joseph@mydomain.com. To add an alias:
All email sent to this new alias will now be received by your email address.
Log in on the My Website page. Click the domain you want to configure. In the Services section, click the Mail icon.
To create and email address, click Add New Mail Name. Enter the mailbox name, and the password twice. Click OK.
To make changes to an email address, such as redirecting it or setting up an alias or an autoresponder, click the email address in the Name list. In the Tools section, click the tool you want to use.
The email program that came with your computer or mobile phone will almost certainly work. You can use any email program you wish with Cruzio Domain Email—Windows Mail, Outlook Express, Thunderbird, Mac OS X Mail, Entourage, and so on. It must support POP email protocol. (Note that some proprietary email programs, such as AOL Email, only work with a specific email provider.)
Go to Cruzio's list of email setup instructions and choose your program, or simply search the Support section for your program.
Cruzio does not provide step-by-step instructions for all email programs. However, Cruzio does provide your Account Info, which includes your email login, password, and mail server settings, at the time of signup. The general Cruzio Email Settings are also available. You may be able to use these references to set up your email program, even without step-by-step instructions.
To set up virus filtering, log in to your Domain Control Panel. In the "Custom buttons" section, click Manage Virus Filtering. Virus filtering can be set up for all mailboxes under a domain or can be applied to individual mailboxes.
To set up spam filtering:
If you are setting up filtering for the whole domain, click the wrench to the right of the domain name.
If you are setting up the filter for an individual address, click the domain name and then click the wrench to the right of the email name.
Once you have spam filtering activated, you may want to set up your desktop email program to move all spam messages to a junk folder, to keep them out of your Inbox. Here are instructions for Spam Filtering Setup for Windows and Spam Filtering Setup for Mac.
follow Cruzio on Twitter
Need help with your computer, website or network?
Find a Consultant
Advanced users—get the fast answers you're looking for.
View email, dialup and DNS settings
Author
