Cruzio Support

4PSA Clean Server Email Reports

Contents

• What are 4PSA Clean Server email reports?
• What do these reports look like?
• Why am I getting these reports now?
• How do I stop these reports?

What are 4PSA Clean Server email reports?

Some of our customers have recently been receiving new emails daily regarding their domain hosted with Cruzio. These emails have "4PSA Clean Server statistics" as part of their subject. These are automatically generated reports issued from the software our servers use for virus scanning and filtering.

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What do these reports look like?

The following is an example of what the body of these messages often look like:

Total messages processed - 29 emails

Infected messages - 0 emails

Average scan time - 0.00 seconds

Average processed - 3 emails/day

Average Infected - 0 emails/day

Minimum processed - 1 emails on Jun 18, 2009

Minimum Infected - 0 emails on Jun 18, 2009

Maximum processed - 9 emails on Jun 18, 2009

Maximum Infected - 0 emails on Jun 18, 2009

Percent Infected - 0%

Best day - 0% infected on Jun 18, 2009

Worst day - 0% infected on Jun 18, 2009

Total messages processed 2009-11-17 - 0 emails

Dropped messages 2009-11-17 - 0 emails

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Why am I getting these reports now?

Normally, the statistics reporting is set to disabled by default. However, a recent upgrade to the virus filtering reset that setting, making it so reports were re-enabled.

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How do I stop these reports?

If you are among our customers receiving these reports and would like them disabled, please take these steps:

1. Log into your domain control panel at http://login.cruzio.com. You may need to log in twice. Your domain control panel will load.
2. In the left column under the Custom section, click "Manage Virus Filtering".
3. To the far right of your domain name, you should see an icon in the column labeled "Stats". Click that icon.
4. Go to the bottom of the page. Uncheck "Send daily statistics email." In the lower right corner, click "Update."

You should now no longer receive these reports.

NOTE: If you are on Host 6 or above, 4PSA Clean Server reports have been automatically disabled, so this option will not be available to you.

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Howdy Cruzioptimists;

[For those whose domains are on host3 or newer...]

All of us have webmail available to using the Horde's IMP.  The address is something like this:
http://webmail.yourdomainhere.org/imp/login.php. 

The Horde project has a couple of related projects.  The first is DIMP which is supposed to be Ajax-ified and the second is MIMP which is optimised for mobile devices.

I've tried it and it works.  It ain't pretty but, it's stable & functional.  If you're interested, navigate to: http://webmail.yourdomainhere.org/mimp/login.php?

(note the only difference is "mimp" replaces "imp.")

Now, if anyone out there has been able to find the DIMP version, that'd very nice.  The Horde project is pretty creative and DIMP looks promising.

ciao,
-Craig

Looks promising...

thx! 

Hi Craig,

I recommend checking out http://www.phpmyedit.org/

I used to use it a few years back and it worked well for me.

Hola Cruzioptimists;

For one of our sites, we want to build an inventory database.  I understand how to create the database using, for example, phpmyadmin[1].  But, after creating the database, I want for end-users to be able to create, add, modify and delete records as well as generate reports.

From what I can tell, this class of software is /generally/ referred to as a report generator or form builder...  And I haven't found anything via the Installatron.  What I have found are web-based apps such as:

- Open Reports[2]
- NuBuilder[3] and
- DadaBik[4].

Open Reports looks perfect, DadaBik is a close second and NuBuilder brings up a distance third.  The problem is that they all call for executing shell commands that look to be beyond the scope of what's currently allowed.  Can someone please help?

Is there a mysql front-end out there such as these which we can can install & use on our Cruzio-hosted domains?  Have I missed something obvious?

Thanks in advance! 

-Craig
notes:
1) www.phpmyadmin.net
2) www.oreports.com/
3) www.nubuilder.com
4) www.dadabik.org

Drat, I am behind a hill. No wireless for you!

This document is for all Cruzio members who use Cruzio's email services.

What happens when an email is returned because relaying was denied?

After you send an email message, you immediately receive a message in your inbox titled Undeliverable: 'Your Subject Title'. The message looks something like this:

From: System Administrator
Sent: Friday, July 31, 2009 11:02 AM
To: Demo Cruzio
Subject: Undeliverable: Email Subject

Your message did not reach some or all of the intended recipients.

Subject: Email Subject
Sent: 7/31/2009 11:02 AM

The following recipient(s) could not be reached:

Demo Cruzio (demo@cruzio.com) on 9/11/2008 11:02 AM
550 5.7.1 ... Relaying denied.

What are some possible solutions?

• Make sure you have the correct outgoing port (port 587) set in your mail program.
• If have a Cruzio-hosted email address, make sure your outgoing mail settings are correct.
• Try sending your message using Cruzio Mail, or, if you have Cruzio Domain Email, use your webmail at http://webmail.yourdomain.com.

If the above solutions do not work, there may be a problem with your recipient's email server settings. You may wish to contact the person you were trying to email, and ask them to check their email server settings with their email provider.

If none of these solutions work, call Cruzio Tech Support for help.

For our customers who do not have the fastest DSL speeds available in their area or for those who cannot get DSL at all, we will be providing a new, wireless service in the near future. For more information, please visit the following link:

http://www.cruzio.com/index.php?option=com_myblog&show=Cruzio-Now-Offering-High-Speed-Wireless-Internet.html&Itemid=276

Keep checking back at our website as new information comes out regarding our new Cruzio Wireless service.

Sandi
Cruzio Technical Support

I got the same response from Cruzio.

I live about two blocks from Soquel Drive, near Dominican Hospital, so it isn't necessary to live in the deep forest next to a witch to find yourself without adequate service from ATT.

Looks like Comcast is the only game in town for us. Lucky me, I can stay with my slow DSL and avoid all the anxiety of change!

Never mind--I figured it out. Microsoft has a free download called Windows Live that uploads all of the old mail and email settings.