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 on: November 25, 2009, 07:50:09 am 
Started by Cruzio Technical Support - Last post by Craigo
Thanks Sandi. 

 on: November 24, 2009, 04:30:08 pm 
Started by Cruzio Technical Support - Last post by Cruzio Technical Support
Hi Craig,

There was a permissions issue with your website that one of our engineers resolved. You should no longer receive that error.

However, while you can now access that section, it appears that domains on host 3 do not have the "Send daily statistics email" option available to them. Our engineers are looking into correcting this.

Thank you,
Cruzio Technical Support

 on: November 24, 2009, 09:00:00 am 
Started by Cruzio Technical Support - Last post by Craigo
I just tried this (to turn on notification) and received:

You do not have permission to enable protection for your domains. Please contact the server administrator.

Our domains are on host3, btw.


 on: November 24, 2009, 08:37:01 am 
Started by Craigo - Last post by Craigo
phpMyAdmin allows us to create & manage databases, tables, fields, relations, indexes, users, permissions, etc.  These are the instructions I cobbled together for accessing phpMyAdmin. 

If you have a better/easier way, please chime in!


How to Access phpMyAdmin via Plesk

1. log into your Plesk panel

2. under "Domains" header, select the domain name in which the db is (will be ) found

3a. under "Services" header, select "Databases"

3b. to create a /new/ database, under "Tools" header, select "Add New Database" & follow prompts

4. under "Databases" header, select which database to manage

5. back up under "Tools," you'll see "DB WebAdmin."  Select it.  This is phpMyAdmin.
[N.B. This generates a window pop-up.  You must allow pop-ups.]

6. under left column, select "Databases"

7. under left column, select your database's name

 on: November 23, 2009, 11:16:17 am 
Started by Cruzio Technical Support - Last post by Cruzio Technical Support

4PSA Clean Server Email Reports


What are 4PSA Clean Server email reports?

Some of our customers have recently been receiving new emails daily regarding their domain hosted with Cruzio. These emails have "4PSA Clean Server statistics" as part of their subject. These are automatically generated reports issued from the software our servers use for virus scanning and filtering.

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What do these reports look like?

The following is an example of what the body of these messages often look like:

Total messages processed - 29 emails

Infected messages - 0 emails

Average scan time - 0.00 seconds

Average processed - 3 emails/day

Average Infected - 0 emails/day

Minimum processed - 1 emails on Jun 18, 2009

Minimum Infected - 0 emails on Jun 18, 2009

Maximum processed - 9 emails on Jun 18, 2009

Maximum Infected - 0 emails on Jun 18, 2009

Percent Infected - 0%

Best day - 0% infected on Jun 18, 2009

Worst day - 0% infected on Jun 18, 2009

Total messages processed 2009-11-17 - 0 emails

Dropped messages 2009-11-17 - 0 emails

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Why am I getting these reports now?

Normally, the statistics reporting is set to disabled by default. However, a recent upgrade to the virus filtering reset that setting, making it so reports were re-enabled.

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How do I stop these reports?

If you are among our customers receiving these reports and would like them disabled, please take these steps:

  1. Log into your domain control panel at You may need to log in twice. Your domain control panel will load.
  2. In the left column under the Custom section, click "Manage Virus Filtering".
  3. To the far right of your domain name, you should see an icon in the column labeled "Stats". Click that icon.
  4. Go to the bottom of the page. Uncheck "Send daily statistics email." In the lower right corner, click "Update."

You should now no longer receive these reports.

NOTE: If you are on Host 6 or above, 4PSA Clean Server reports have been automatically disabled, so this option will not be available to you.

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 on: November 20, 2009, 12:58:39 pm 
Started by Craigo - Last post by Craigo
Howdy Cruzioptimists;

[For those whose domains are on host3 or newer...]

All of us have webmail available to using the Horde's IMP.  The address is something like this:

The Horde project has a couple of related projects.  The first is DIMP which is supposed to be Ajax-ified and the second is MIMP which is optimised for mobile devices.

I've tried it and it works.  It ain't pretty but, it's stable & functional.  If you're interested, navigate to:

(note the only difference is "mimp" replaces "imp.")

Now, if anyone out there has been able to find the DIMP version, that'd very nice.  The Horde project is pretty creative and DIMP looks promising.


 on: November 18, 2009, 07:01:09 pm 
Started by Craigo - Last post by Craigo
Looks promising...


 on: November 18, 2009, 03:17:34 pm 
Started by Craigo - Last post by jessibird
Hi Craig,

I recommend checking out

I used to use it a few years back and it worked well for me.

 on: November 18, 2009, 03:08:58 pm 
Started by Craigo - Last post by Craigo
Hola Cruzioptimists;

For one of our sites, we want to build an inventory database.  I understand how to create the database using, for example, phpmyadmin[1].  But, after creating the database, I want for end-users to be able to create, add, modify and delete records as well as generate reports.

From what I can tell, this class of software is /generally/ referred to as a report generator or form builder...  And I haven't found anything via the Installatron.  What I have found are web-based apps such as:

- Open Reports[2]
- NuBuilder[3] and
- DadaBik[4].

Open Reports looks perfect, DadaBik is a close second and NuBuilder brings up a distance third.  The problem is that they all call for executing shell commands that look to be beyond the scope of what's currently allowed.  Can someone please help?

Is there a mysql front-end out there such as these which we can can install & use on our Cruzio-hosted domains?  Have I missed something obvious?

Thanks in advance! 


 on: November 14, 2009, 09:08:35 pm 
Started by Timus - Last post by member986430
Drat, I am behind a hill. No wireless for you!

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