Cruzio Support

Using Secure Image URLs in ShopSite

For ShopSite users, every image on a secure page, such as checkout pages, should be at a Secure URL. Otherwise, shoppers' browsers may display security warnings. This help page describes how to ensure that images on secure pages are at a Secure URL.

Uploading Images to Your Media Folder

ShopSite provides a folder labeled Media for uploading your images to. Images in this folder are assigned a Secure URL for use on your ShopSite secure pages.

1. Log into your ShopSite admin page.
2. Click the "Images" icon.
3. Make sure "Media" is highlighted under the Directories column, then click the "Upload Images" button.
4. If you want to upload more than one image, click the drop down menu for "Number of images to upload" and select the number of images you want to upload.
5. For each image you want to upload, click the "Browse" button and locate your image. Once all your images have been selected, click the "Upload" button.

Your images will now have been uploaded to the Media folder.

Enable Secure URL

ShopSite has a setting that is specifically for using the drop down menus in its interface to select an image from the Media directory. ShopSite will then automatically know both the Secure and Non-Secure URL to that image and use them accordingly. So a secure page on ShopSite, such as a check out page, will know to use the Secure URL of the image.

1. Log into your ShopSite admin page.
2. Click the "Preferences" icon.
3. Click the "Hosting Service" button.
4. Under the SSL Security Settings section, locate "Use SSL security in Shopping Cart". If that checkbox in not checked, click it to enable it.

5. Locate "Secure Store URL".

   If you are on Classic hosting, this should be set to:

   https://www#.cruzio.com/shopsite-images

   Where # will match the number you see while logged into your ShopSite admin page in the URL at the top of your browser following the 'https://www'. For example, if at the top of your browser the URL starts with 'https://www4', then the URL in "Secure Store URL" should show:
   https://www4.cruzio.com/shopsite-images
   
   

   If you are on Website Plus or Premium hosting, this should be set to:

   https://secure.cruzio.com/store-subdomain.domain.com/media

   Where store-subdomain is the store's subdomain (or name of your store) and domain.com is your domain name. For example, if the URL for your ShopSite store is normally http://shop.example.com, "shop" would be the store-subdomain and example.com would be the domain name. Then in this example, the URL in "Secure Store URL" should show:
   https://secure.cruzio.com/shop.example.com/media

6. Click the "Save Changes" button at the bottom of the page.

Now any page on your ShopSite admin interface that has a drop down menu for images will automatically use the Secure URL for the image on a secure page.

Image URLs

In addition to the image drop down menus in the ShopSite interface, you can also display these images by typing the full URLs in appropriate fields in your ShopSite configuration. Also, if the "Secure Store URL" is not set, or is not set correctly, you will have to manually enter the full https URL to each image.

If you are on Classic hosting, the URL for an image in the Media folder will be:

http://domain.com/shopsite-directory/media/image.jpg

If you are on Website Plus or Premium hosting, the URL for an image in the Media folder will be:

https://secure.cruzio.com/stores-subdomain.domain.com/media/image.jpg

Cruzio and Dry/Naked DSL

Cruzio's DSL service requires an existing AT&T phone line to run over. The DSL service itself does not require that there be an active phone service on the phone line. Doing without that service is known as dry or naked DSL. Not everyone requires landline phone service anymore, so our customers have been asking how to get Cruzio DSL without having to maintain the phone service. We would love to offer Dry/Naked DSL as one of our services, but it requires the cooperation of AT&T who have so far refused to do so. We are constantly lobbying AT&T on this matter.

While we are a reseller of AT&T's services, there is also an upstream provider between us and AT&T. Our most recent communications with our upstream provider on this issue was an email message we sent on 25 February 2011. Their response is reproduced below:

Date: Fri, 25 Feb 2011 09:52:11 -0500
Subject: RE: Naked/Dry DSL

There are currently no plans to offer naked AT&T DSL service
as AT&T does not offer naked DSL as an option to its resellers.

What you can do

Telecommunications in California are regulated by the California Public Utilities Commission. Their website includes information on how to contact them and you can point to this page for details on the issue.

As we are always improving and upgrading our web hosting service, we have posted updated instructions on this topic to reflect the changes on our newer servers.  You can find the new document here: Web Statistics for your Domain.

Web Statistics for your Domain

This help page explains how to access, configure, and navigate your Web Statistics for your Cruzio hosted domain. This information applies to Website Plus and Premium Cruzio domain hosting. If you purchased web and domain hosting with Cruzio after July 2006, you likely have a Website Plus or Premium. Otherwise, you may have a Classic domain.

Contents

• How do I access my Web statistics?
• How do I change the way my Web statistics are presented?
• What details can I see in AWStats?
• What details can I see in Webalizer?

How do I access my Web statistics?

1. Log in to your domain control panel at http://login.cruzio.com. You may need to log in twice.

2. Select the domain you want to configure the web stats for. If your Cruzio domain is on Host 6 or above, you'll find it by going to the Main Menu on the upper left and clicking "Domains".

   If you do not know what Host number your domain is on, after you log into your control panel, look at the address (URL) at the top of your browser. You will see it start with "https://host" followed by a number. That number is your domain's Host number.

3. For Hosts 1, 2, 3, 4 or 5, look under the Domains section and click the "Report" icon. Then in the Tools section, click the "Web Stats" icon.

   For Hosts 6 or 7, look under the Statistics section and click the "Web Statistics" icon.

4. This will open up a second window that may:

   
   a) ask you to create an exception for a security certificate, and
   

   b) ask you to log in again using your admin username and password. These are the same you used before for logging into the control panel.

   This page will give you plenty of statistics for your domain.

» back to the top

How do I change the way my Web statistics are presented?

How the Web statistics are presented varies depending on which service you are using to manage them. We offer two services: AWStats and Webalizer. To change between them:

1. Log in to your domain control panel at http://login.cruzio.com. You may need to log in twice.
2. Select the domain you want to configure the Web stats for. If your domain is on Host 6 or above, you'll find it by going to the Main Menu on the upper left and clicking "Domains".

3. For Hosts 1, 2, 3, 4 or 5, look under the Hosting section and click the "Setup" icon.

   For Hosts 6 or 7, look under the Web Site section and click the "Web Hosting Settings" icon.

4. Go down the page to the Services section. Find "Web statistics." Select either "AWStats" or "Webalizer" (or "None" to disable web statistics altogether). Click the "OK" button to save changes.

» back to the top

What details can I see in AWStats?

Daily Reports

Weekly Reports

To get statistics by day for the current week, find the row labeled "When" and click "Days of week".

Tracking Hostnames

In the other rows there are also statistics about how long visitors are on the site, where they're coming from, and more.

» back to the top

What details can I see in Webalizer?

Daily/Hourly Reports

Weekly Reports

Tracking Hostnames

In the other links at the top are also statistics about how long visitors are on the site, where they're coming from, and more.

» back to the top