Cruzio Support

This help page explains how to use your Cruzio email while traveling, from a mobile device, or while accessing the Internet with a provider other than Cruzio.

Webmail

One easy way to use your Cruzio email from anywhere is to use webmail. To find your webmail, log into cruzio.com and click My Email.

To get to your mail more quickly in future, you may wish to bookmark your webmail program's login screen.

Other email programs

If you prefer using your Windows, Mac, or mobile email program to using webmail, follow the two instructions below, and then you'll be ready to hit the road.

1. Set the outgoing mail port

Check that your email program is set to use port 587 for the outgoing mail port, not port 25. (Some Internet providers block access to off-network outgoing, or SMTP, mailservers on port 25.)

Follow the instructions in one of the pages listed below:

• Outgoing Mail Port Setup for Windows
• Outgoing Mail Port Setup for Mac
• Email Setup Assistant for Windows, Mac, or mobile email

Then return here and follow the next instruction, below.

2. Check for new mail before sending

Before you can send any email messages from your Cruzio address, Cruzio's outgoing mail server needs to authenticate you as a legitimate user. Cruzio does this with a method called POP before SMTP. This means that before you can send any messages, you need to check for new messages.

Some email programs already do this automatically. Others have an option to check mail before sending. In some, it's even explicitly labeled POP before SMTP.

If your email program lacks this setting, simply check for new mail manually before trying to send.

3. Use your Internet provider's outgoing mail settings

If, after following these steps, you still cannot send email, contact your current Internet provider. Ask them for their outgoing mail settings, including the mail server, port, and SSL settings. Use these settings in your email program.

If you can't get it working, contact Cruzio Support for more help.

Hello,

Thank you for reaching out to Cruzio.  We're going to need a little more information from you in order to answer your questions.  Could you please log in with your Cruzio email address at tickets.cruzio.com and open a Support ticket with more information?  Our Technical Support team will be able to help you further from there.

Alternatively, you can also call us at 831-459-6301 option 2 for assistance with your questions.

Best Regards,
Sandi
Cruzio Technical Support

Is there anyway to avoid having cruzio html's taking up memory on my desktop and
If these are removed  THEN WHAT

Malware can infect our websites, not just our personal computers. The basics of protecting your website include:

• Keeping your computer secure
• Using strong passwords
• Keeping your website's software updated
• Making regular backups in case of disaster

Read on for details, and for more suggestions.

Basic Security Measures for your Website

Keep your computer secure

Start by keeping your computer secure, so your website passwords don't get stolen by malware. Follow Cruzio's Security Tips.

Take extra care on public Internet connections

Generally, do not manage your website from a public wifi connection. Others using the same connection could learn your passwords while you're logging in to your website, or using FTP.

The exception: it's fine to log into and use your domain's control panel, since it uses encryption (notice the https in the browser address of your control panel—s stands for secure).

SET STRONG PASSWORDS

Set strong passwords for your website's control panel, administrative user account, and FTP access. And if your website is compromised, change them. Follow these instructions for changing your hosting passwords.

Keep your website software up to date

Old web software often has security vulnerabilities that make your website an easy target. Web applications like WordPress, Joomla, and Drupal are miraculous software that make building and maintaining a website so much simpler—but you must keep your copy of that software up to date.

Installatron does upgrades, not just installs

If you installed your site software using Installatron, then use Installatron to apply upgrades. It's fast and easy. Installatron makes a backup of your site right before upgrading, too, so in case something were to go wrong, you could quickly and easily restore the previous version.

Plugins count too

If you've installed any plugins or extensions to your web application, make sure you keep those items up to date as well. Plugins are like mini-applications, and they need the same care as your main web software.

Back up your website

No matter how many precautions you take, there's always the possibility that your website may become compromised. If or when that happens, you'll want to have a recent site backup in good shape.

Back up your website on a regular basis, but only when you're reasonably sure that the site is in a healthy state. If your only backup is infected with malware, you're not going to want to use it to restore a damaged website. You can use a free scanner to check your site's health, though a good result is not a guarantee.

Installatron backups

If you installed a web application with Installatron, then use Installatron to create backups. It's very easy, and you can keep multiple backups if you wish. Installatron backups also have the advantage of being very easy to restore.

The other control panel backup tool

If you installed or built your website manually, use the "Backup Your Account" link in your control panel's sidebar. Click the icon under the B column to create a backup. Check the boxes of all the items you want backed up. Note that you can only keep a single backup on the server at a time, and that there is no restore tool. Just like you built your site manually, you'll have to restore it manually as well.

Additional Security Measures for your Website

• Don't use the username admin to administer your website, since this is the first guess someone would try if they're trying to get into your account. Create a new user with administrative privileges, then delete the old admin user. (This approach is sometimes called "security through obscurity." It's not an absolute protection, but it'll slow down an attacker.)
• Password-protect your website's admin directory with a different username and password than the ones used to actually administer your website. In other words, require a login before even allowing access to your website's admin login form. This adds another layer of protection.
• Learn best security practices for your web application. Here's security documentation for some popular applications:
  • WordPress Codex: Hardening WordPress
  • Joomla Documentation: Security Checklist 1 - Getting Started
  • Drupal Community Documentation: Securing your site
• Install security plugin(s) for your web application. It's probably wise to use only well-reviewed plugins from the official repositories:
  • WordPress Plugin Directory: Search for "security"
  • Joomla Extensions Directory - Site Security
  • Drupal: Enhancing security using contributed modules
• Sign up for Google Webmaster Tools, create a profile for your website, and enable notifications. Google will notify you if they detect problems with your site.

Website Security Consultants

Maybe you have limited time for reading, researching, and implementing security measures for your website. If you want to enlist someone to handle it for you, hire a consultant with experience in website security. You can check the Computer and Internet Services section of Cruzio's Guide for local professionals.

This information is for Cruzio Website Plus and Premium hosting services. If you got your web hosting before July 2006, please see the Classic Web Hosting FAQ.

To follow the procedures in this help article, you will need to know your Control Panel password. If you don't know your Control Panel password, please contact Cruzio Support for help.

Changing passwords: a good website security practice

To keep your website or web application safe, it's good practice to not only keep your site's software up to date, but also to change your web hosting-related passwords regularly.

For other Internet security recommendations, please see Cruzio's Security Tips.

Changing your Control Panel password

1. Log in to your control panel.
2. Click one of the following icons (different control panels use slightly different wording):
   • Under Tools, click Edit icon. OR
   • Under Account, click the Change Password icon.
3. Enter your new password in the Password field, then enter it again in the Confirm Password field. Click the OK button.

Changing your FTP passwords

1. Log in to your control panel. Under Domains, click the name of your domain (you may have to click a Domains icon before you see the name of your domain).
2. Click one of the following icons (different control panels use slightly different wording):
   • Under Hosting, click the Setup icon. OR
   • Under Web Site, click the Web Hosting Settings icon.
3. Under Account Preferences, enter the New FTP Password. Enter it again in the Confirm Password field. Click the OK button.
4. Repeat for each domain in your control panel that has FTP access.

Changing your Web application's administrative passwords

Here are the official instructions for changing your password in WordPress or Joomla. For other Web applications, please refer to the documentation for your application.

• Changing your WordPress password
• Changing your Joomla password

If you've lost your administrative password, see our instructions on resetting your Joomla, WordPress, or Drupal password.

Changing your email passwords

1. Log in to your control panel. Under Domains, click the name of your domain (you may have to click a Domains icon before you see the name of your domain).
2. Click one of the following icons (different control panels use slightly different wording):
   • Under Services, click the Mail icon. OR
   • Under Mail, click the Mail Accounts icon.
3. Under Mail Accounts, click your email address.
4. Under Tools, click Preferences. Under Mail Account Properties, enter your New Password. Enter it again in the Confirm Password field. Click the OK button.
5. Repeat for each email address on your domain as desired.

This article is designed to help Cruzio VPS customers who are unable to reach their Virtualmin control panel at http://clientlogin.cruziohost.com:10000, where clientlogin is the login name you chose when you signed up.

These instructions assume you have Cruzio VPS service and are able to connect to your VPS service via SSH. If you are unable to reach your Virtualmin control panel and unable to connect to your VPS service via SSH, you will not be able to run the commands supplied in this article, and should reboot your VPS service via the Xen virtual shell.

Overview

By default, Cruzio installs two major web-based control panels on each VPS service: Webmin and Virtualmin. Webmin allows Cruzio VPS customers to manage their VPS service via a graphical point-and-click interface, rather than the command line. Virtualmin is a module that works with Webmin to host and manage multiple websites on a single server. For more information, please visit the official Webmin and Virtualmin documentation.

Restarting Virtualmin

Since Virtualmin is a subcomponent of Webmin, you must restart Webmin in order to restart Virtualmin.

1. Connect to your VPS service via SSH. You will need to log in as the root user in order to run the restart command.
2. On the command line, type the command /etc/init.d/webmin stop and press Enter. Note that you may get an error message that says the Webmin service is already stopped. This is okay.
3. On the command line, type the command /etc/init.d/webmin start and press Enter.
4. Once your command window returns to the command prompt, try logging into your Virtualmin control panel again at http://clientlogin.cruziohost.com:10000, replacing clientlogin with the login name you chose when you signed up. When prompted, enter your root username and password. If you are still unable to get into the Virtualmin control panel at this time, we recommend you reboot your VPS service via the Xen virtual shell.

How much does it cost to get voicemail with my Velocity service?

Voicemail comes free with your Fusion phone service, as does Caller-ID, Call Waiting, and 3-Way Calling.

How can I enable voicemail?

1. Dial *99 from your own number.
2. Stay on the line and follow the prompts to set up voicemail.

How can I disable voicemail?

1. Dial *99 from your own number.
2. Enter the current password.
3. From the main menu, select option 6.
4. Select option 9 to disable voicemail.

How can I access the phone-based voicemail system?

Use one of the following methods to reach your voicemail box, then enter your PIN when prompted:

• Dial *99 from your own number.
• Dial your own number, from your own number.
• Dial your own number from anywhere; when you hear the greeting press * to access the private menu.
• Call 707-583-7700 from anywhere and enter your phone number as prompted.

How can I listen to my messages?

1. Log in to your voicemail using one of the methods listed above.
2. Press 1 to listen to new messages, or press 2 to listen to old messages.
3. After each message you will be given options such as:
   • 1 Replay Current Message
   • 3 Delete Message
   • 4 Mark Message New
   • 6 Listen to Message Envelope
   • # Next Message
   • * Main Menu

How do I record a greeting?

1. Log in to your voicemail using one of the methods listed above.
2. Press 7 to manage greetings.
3. Press 2 to record a new greeting (or press 3 to use a default greeting).
4. Leave your greeting at the tone, followed by the # key.
5. You will be given the option to listen to your greeting (1), or to save your new greeting (2).

How do I change my voicemail password (PIN)?

1. Log in to your voicemail using one of the methods listed above.
2. Press 6 for voicemail options.
3. Press 1 to change your voicemail password.
4. Enter a new 4-digit password.

Is there a message length limit?

Yes, currently messages are limited to 10 minutes.

What are the voicemail menu options?

• 1 Play New Messages
  • 1 Replay Current Message
  • 3 Delete Message
  • 4 Mark Message New
  • 6 Listen to Message Envelope
  • # Next Message
  • * Main Menu
• 2 Play Old Messages
  • 1 Replay Current Message
  • 3 Delete Message
  • 4 Mark Message New
  • 6 Listen to Message Envelope
  • # Next Message
  • * Main Menu
• 6 Manage Voicemail Options
  • 1 Change Password
  • 2 Change Rings
  • * Main Menu
• 7 Manage Greeting
  • 1 Listen to Current Greeting
  • 2 Record New Greeting
    • 1 Listen to New Greeting
    • 2 Save New Greeting
    • 3 Record Greeting Again
    • 4 Main Menu
  • 3 Use Default Greeting
  • * Main Menu
• 8 Exit

This article is designed to help VPS customers create user accounts with FTP access to their website.

These instructions assume you have Cruzio VPS service, and have already set up a domain on your VPS slice.

Overview

When you use the Virtualmin control panel to set up a domain on your VPS slice, a default FTP account is automatically created for the root user. However, you may wish to create one or more additional FTP accounts.

When you create a new user account user@yourdomain.com, you can give the account one of the following sets of permissions:

• Email access only
• FTP access only
• Email and FTP access

You can change these permissions later on a per-user basis.

Creating an FTP User

The instructions below are for creating a user account with FTP-only access. (To create a user with email-only access or both email and FTP access, adapt the instructions accordingly.)

1. Log in to your Virtualmin Control Panel at clientlogin.cruziohost.com:10000, replacing clientlogin with the login name you chose when you signed up. When prompted, enter your root username and password.
2. From the drop-down menu on the left, select the domain you wish to add FTP users to.
3. From the left-hand menu, click "Edit Mail and FTP Users".

4. On the far right side of the page that appears, click "Add a website FTP access user".

   In the "Website FTP access user details" section, fill in the user's username/email address, real name, and password. You can change this password later, if you wish.

5. In the "Quota and home directory settings", you can specify which directory you want the user to start in when they log into the domain via an FTP client.

   If you want the user to start in the top level directory of the website, set the "Home directory" to "Main website directory". If you want the user to start in a specific existing subdirectory, set the "Home directory" to "Website subdirectory", and specify that subdirectory.

   Any website subdirectory must fall under the website's main public_html directory, so if you want to specify the subdirectory located at public_html/folder1, simply type folder1.

   (Note that setting the home directory does not restrict the FTP user to that directory. To restrict access to the home directory, follow the next set of instructions below.)

6. Click the "Create" button.

Restricting FTP User Access to Home Directories

Important: back up your VPS before continuing, since mistakes can cause serious problems.

1. Log in to your Virtualmin Control Panel at clientlogin.cruziohost.com:10000, replacing clientlogin with the login name you chose when you signed up. When prompted, enter your root username and password.
2. On the upper left, select the Webmin control panel tab. Select "Servers", and then "ProFTPD Server". Click the icon titled "Files and Directories".
3. Next to the "Limit users to directories" option, under the "Directory" heading, select "Home directory". Under the "Unix groups" heading, select "Everyone". This will limit all FTP users to the home directory you specified for each user.
4. Click "Save".
5. Once you return to the main ProFTPD Server page, click "Apply Changes".

Allow full access to a specific user

To make an exception, and allow a particular user to access more than just their home directory:

1. On the ProFTPD Server page, click on the "Files and Directories" icon again.
2. Next to the "Limit users to directories" option, there should be a new line below the existing user(s) you previously set up. Under the "Directory" heading, select "None"; under the "Unix groups" heading, type the username. (Make sure the "Unix groups" heading is not set to "Everyone" or this will contradict the settings you specified earlier.)
3. Click "Save".

By default, Cruzio's Fusion phone lines have international calling disabled. This is to prevent accidental unwanted charges. International calls can be enabled by contacting Cruzio support. Keep in mind that International calls are not free or included in the regular monthly Velocity cost.

Calls to Borderless Calling destinations, highlighted in green, are free for up to 8 hours per month. After the first 8 hours, calls are billed at 2.5˘ per minute.

To dial Mexico, you must first dial 011. We understand this is not necessary on all phone providers.

Country	Code	Rate
AFGHANISTAN	+01193	49.6˘
ALBANIA	+011355	37.1˘
ALGERIA	+011213	31.6˘
AMERICAN SAMOA	+011684	10.0˘
ANDORRA	+011376	13.6˘
ANGOLA	+011244	47.9˘
ANGUILLA	+1264	24.5˘
ANTARCTICA - AUSTRALIA TERR	+011672	$1.557
ANTARTICA - NEW ZEALAND TERR	+0116424	$1.503
ANTIGUA	+1268	21.0˘
ARGENTINA	+01154	8.9˘
ARMENIA	+011374	29.6˘
ARUBA	+011297	18.9˘
ASCENSION ISLAND	+011247	88.9˘
AUSTRALIA FIXED	+01161	8.8˘
AUSTRALIA MOBILE	+011614	8.8˘
AUSTRALIA MOBILE/SPECIAL	+011611	8.8˘
AUSTRIA	+01143	10.4˘
AZERBAIJAN	+011994	45.3˘
AZORES	+011999	10.4˘
BAHAMAS	+1242	11.9˘
BAHRAIN	+011973	34.3˘
BANGLADESH, PEOPLE'S REPUB.	+011880	38.4˘
BARBADOS	+1246	26.9˘
BELARUS	+011375	32.0˘
BELGIUM	+01132	9.8˘
BELIZE	+011501	30.8˘
BENIN, PEOPLE'S REPUB.	+011229	30.3˘
BERMUDA	+1441	14.7˘
BHUTAN	+011975	68.0˘
BOLIVIA	+011591	25.4˘
BOSNIA & HERZEGOVINA, REP.	+011387	26.7˘
BOTSWANA	+011267	28.9˘
BRAZIL FIXED	+01155	11.9˘
BRAZIL FIXED	+01155114	11.9˘
BRAZIL MOBILE	+011551153	11.9˘
BRAZIL MOBILE	+011551154	11.9˘
BRAZIL MOBILE	+011551157	11.9˘
BRAZIL MOBILE	+01155116	11.9˘
BRAZIL MOBILE	+01155117	11.9˘
BRAZIL MOBILE	+01155118	11.9˘
BRAZIL MOBILE	+01155119	11.9˘
BRAZIL MOBILE	+01155126	11.9˘
BRAZIL MOBILE	+01155127	11.9˘
BRAZIL MOBILE	+01155128	11.9˘
BRAZIL MOBILE	+01155129	11.9˘
BRAZIL MOBILE	+01155136	11.9˘
BRAZIL MOBILE	+01155137	11.9˘
BRAZIL MOBILE	+01155138	11.9˘
BRAZIL MOBILE	+01155139	11.9˘
BRAZIL MOBILE	+01155146	11.9˘
BRAZIL MOBILE	+01155147	11.9˘
BRAZIL MOBILE	+01155148	11.9˘
BRAZIL MOBILE	+01155149	11.9˘
BRAZIL MOBILE	+01155156	11.9˘
BRAZIL MOBILE	+01155157	11.9˘
BRAZIL MOBILE	+01155158	11.9˘
BRAZIL MOBILE	+01155159	11.9˘
BRAZIL MOBILE	+01155166	11.9˘
BRAZIL MOBILE	+01155167	11.9˘
BRAZIL MOBILE	+01155168	11.9˘
BRAZIL MOBILE	+01155169	11.9˘
BRAZIL MOBILE	+01155176	11.9˘
BRAZIL MOBILE	+01155177	11.9˘
BRAZIL MOBILE	+01155178	11.9˘
BRAZIL MOBILE	+01155179	11.9˘
BRAZIL MOBILE	+01155186	11.9˘
BRAZIL MOBILE	+01155187	11.9˘
BRAZIL MOBILE	+01155188	11.9˘
BRAZIL MOBILE	+01155189	11.9˘
BRAZIL MOBILE	+01155196	11.9˘
BRAZIL MOBILE	+01155197	11.9˘
BRAZIL MOBILE	+01155198	11.9˘
BRAZIL MOBILE	+01155199	11.9˘
BRAZIL MOBILE	+01155216	11.9˘
BRAZIL MOBILE	+01155217	11.9˘
BRAZIL MOBILE	+01155218	11.9˘
BRAZIL MOBILE	+01155219	11.9˘
BRAZIL MOBILE	+01155226	11.9˘
BRAZIL MOBILE	+01155227	11.9˘
BRAZIL MOBILE	+01155228	11.9˘
BRAZIL MOBILE	+01155229	11.9˘
BRAZIL MOBILE	+01155246	11.9˘
BRAZIL MOBILE	+01155247	11.9˘
BRAZIL MOBILE	+01155248	11.9˘
BRAZIL MOBILE	+01155249	11.9˘
BRAZIL MOBILE	+01155276	11.9˘
BRAZIL MOBILE	+01155277	11.9˘
BRAZIL MOBILE	+01155278	11.9˘
BRAZIL MOBILE	+01155279	11.9˘
BRAZIL MOBILE	+01155286	11.9˘
BRAZIL MOBILE	+01155287	11.9˘
BRAZIL MOBILE	+01155288	11.9˘
BRAZIL MOBILE	+01155289	11.9˘
BRAZIL MOBILE	+01155316	11.9˘
BRAZIL MOBILE	+01155317	11.9˘
BRAZIL MOBILE	+01155318	11.9˘
BRAZIL MOBILE	+01155319	11.9˘
BRAZIL MOBILE	+01155326	11.9˘
BRAZIL MOBILE	+01155327	11.9˘
BRAZIL MOBILE	+01155328	11.9˘
BRAZIL MOBILE	+01155329	11.9˘
BRAZIL MOBILE	+01155336	11.9˘
BRAZIL MOBILE	+01155337	11.9˘
BRAZIL MOBILE	+01155338	11.9˘
BRAZIL MOBILE	+01155339	11.9˘
BRAZIL MOBILE	+01155346	11.9˘
BRAZIL MOBILE	+01155347	11.9˘
BRAZIL MOBILE	+01155348	11.9˘
BRAZIL MOBILE	+01155349	11.9˘
BRAZIL MOBILE	+01155356	11.9˘
BRAZIL MOBILE	+01155357	11.9˘
BRAZIL MOBILE	+01155358	11.9˘
BRAZIL MOBILE	+01155359	11.9˘
BRAZIL MOBILE	+01155376	11.9˘
BRAZIL MOBILE	+01155377	11.9˘
BRAZIL MOBILE	+01155378	11.9˘
BRAZIL MOBILE	+01155379	11.9˘
BRAZIL MOBILE	+01155386	11.9˘
BRAZIL MOBILE	+01155387	11.9˘
BRAZIL MOBILE	+01155388	11.9˘
BRAZIL MOBILE	+01155389	11.9˘
BRAZIL MOBILE	+01155416	11.9˘
BRAZIL MOBILE	+01155417	11.9˘
BRAZIL MOBILE	+01155418	11.9˘
BRAZIL MOBILE	+01155419	11.9˘
BRAZIL MOBILE	+01155426	11.9˘
BRAZIL MOBILE	+01155427	11.9˘
BRAZIL MOBILE	+01155428	11.9˘
BRAZIL MOBILE	+01155429	11.9˘
BRAZIL MOBILE	+01155436	11.9˘
BRAZIL MOBILE	+01155437	11.9˘
BRAZIL MOBILE	+01155438	11.9˘
BRAZIL MOBILE	+01155439	11.9˘
BRAZIL MOBILE	+01155446	11.9˘
BRAZIL MOBILE	+01155447	11.9˘
BRAZIL MOBILE	+01155448	11.9˘
BRAZIL MOBILE	+01155449	11.9˘
BRAZIL MOBILE	+01155456	11.9˘
BRAZIL MOBILE	+01155457	11.9˘
BRAZIL MOBILE	+01155458	11.9˘
BRAZIL MOBILE	+01155459	11.9˘
BRAZIL MOBILE	+01155466	11.9˘
BRAZIL MOBILE	+01155467	11.9˘
BRAZIL MOBILE	+01155468	11.9˘
BRAZIL MOBILE	+01155469	11.9˘
BRAZIL MOBILE	+01155476	11.9˘
BRAZIL MOBILE	+01155477	11.9˘
BRAZIL MOBILE	+01155478	11.9˘
BRAZIL MOBILE	+01155479	11.9˘
BRAZIL MOBILE	+01155486	11.9˘
BRAZIL MOBILE	+01155487	11.9˘
BRAZIL MOBILE	+01155488	11.9˘
BRAZIL MOBILE	+01155489	11.9˘
BRAZIL MOBILE	+01155496	11.9˘
BRAZIL MOBILE	+01155497	11.9˘
BRAZIL MOBILE	+01155498	11.9˘
BRAZIL MOBILE	+01155499	11.9˘
BRAZIL MOBILE	+01155516	11.9˘
BRAZIL MOBILE	+01155517	11.9˘
BRAZIL MOBILE	+01155518	11.9˘
BRAZIL MOBILE	+01155519	11.9˘
BRAZIL MOBILE	+01155536	11.9˘
BRAZIL MOBILE	+01155537	11.9˘
BRAZIL MOBILE	+01155538	11.9˘
BRAZIL MOBILE	+01155539	11.9˘
BRAZIL MOBILE	+01155546	11.9˘
BRAZIL MOBILE	+01155547	11.9˘
BRAZIL MOBILE	+01155548	11.9˘
BRAZIL MOBILE	+01155549	11.9˘
BRAZIL MOBILE	+01155556	11.9˘
BRAZIL MOBILE	+01155557	11.9˘
BRAZIL MOBILE	+01155558	11.9˘
BRAZIL MOBILE	+01155559	11.9˘
BRAZIL MOBILE	+01155616	11.9˘
BRAZIL MOBILE	+01155617	11.9˘
BRAZIL MOBILE	+01155618	11.9˘
BRAZIL MOBILE	+01155619	11.9˘
BRAZIL MOBILE	+01155626	11.9˘
BRAZIL MOBILE	+01155627	11.9˘
BRAZIL MOBILE	+01155628	11.9˘
BRAZIL MOBILE	+01155629	11.9˘
BRAZIL MOBILE	+01155636	11.9˘
BRAZIL MOBILE	+01155637	11.9˘
BRAZIL MOBILE	+01155638	11.9˘
BRAZIL MOBILE	+01155639	11.9˘
BRAZIL MOBILE	+01155646	11.9˘
BRAZIL MOBILE	+01155647	11.9˘
BRAZIL MOBILE	+01155648	11.9˘
BRAZIL MOBILE	+01155649	11.9˘
BRAZIL MOBILE	+01155656	11.9˘
BRAZIL MOBILE	+01155657	11.9˘
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BRAZIL MOBILE	+01155659	11.9˘
BRAZIL MOBILE	+01155666	11.9˘
BRAZIL MOBILE	+01155667	11.9˘
BRAZIL MOBILE	+01155668	11.9˘
BRAZIL MOBILE	+01155669	11.9˘
BRAZIL MOBILE	+01155676	11.9˘
BRAZIL MOBILE	+01155677	11.9˘
BRAZIL MOBILE	+01155678	11.9˘
BRAZIL MOBILE	+01155679	11.9˘
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BRAZIL MOBILE	+01155687	11.9˘
BRAZIL MOBILE	+01155688	11.9˘
BRAZIL MOBILE	+01155689	11.9˘
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BRAZIL MOBILE	+01155697	11.9˘
BRAZIL MOBILE	+01155698	11.9˘
BRAZIL MOBILE	+01155699	11.9˘
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BRAZIL MOBILE	+01155717	11.9˘
BRAZIL MOBILE	+01155718	11.9˘
BRAZIL MOBILE	+01155719	11.9˘
BRAZIL MOBILE	+01155736	11.9˘
BRAZIL MOBILE	+01155737	11.9˘
BRAZIL MOBILE	+01155738	11.9˘
BRAZIL MOBILE	+01155739	11.9˘
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BRAZIL MOBILE	+01155747	11.9˘
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BRAZIL MOBILE	+01155749	11.9˘
BRAZIL MOBILE	+01155756	11.9˘
BRAZIL MOBILE	+01155757	11.9˘
BRAZIL MOBILE	+01155758	11.9˘
BRAZIL MOBILE	+01155759	11.9˘
BRAZIL MOBILE	+01155776	11.9˘
BRAZIL MOBILE	+01155777	11.9˘
BRAZIL MOBILE	+01155778	11.9˘
BRAZIL MOBILE	+01155779	11.9˘
BRAZIL MOBILE	+01155786	11.9˘
BRAZIL MOBILE	+01155787	11.9˘
BRAZIL MOBILE	+01155788	11.9˘
BRAZIL MOBILE	+01155789	11.9˘
BRAZIL MOBILE	+01155796	11.9˘
BRAZIL MOBILE	+01155797	11.9˘
BRAZIL MOBILE	+01155798	11.9˘
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BRAZIL MOBILE	+01155817	11.9˘
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BRAZIL MOBILE	+01155826	11.9˘
BRAZIL MOBILE	+01155827	11.9˘
BRAZIL MOBILE	+01155828	11.9˘
BRAZIL MOBILE	+01155829	11.9˘
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BRAZIL MOBILE	+01155846	11.9˘
BRAZIL MOBILE	+01155847	11.9˘
BRAZIL MOBILE	+01155848	11.9˘
BRAZIL MOBILE	+01155849	11.9˘
BRAZIL MOBILE	+01155856	11.9˘
BRAZIL MOBILE	+01155857	11.9˘
BRAZIL MOBILE	+01155858	11.9˘
BRAZIL MOBILE	+01155859	11.9˘
BRAZIL MOBILE	+01155866	11.9˘
BRAZIL MOBILE	+01155867	11.9˘
BRAZIL MOBILE	+01155868	11.9˘
BRAZIL MOBILE	+01155869	11.9˘
BRAZIL MOBILE	+01155876	11.9˘
BRAZIL MOBILE	+01155877	11.9˘
BRAZIL MOBILE	+01155878	11.9˘
BRAZIL MOBILE	+01155879	11.9˘
BRAZIL MOBILE	+01155886	11.9˘
BRAZIL MOBILE	+01155887	11.9˘
BRAZIL MOBILE	+01155888	11.9˘
BRAZIL MOBILE	+01155889	11.9˘
BRAZIL MOBILE	+01155896	11.9˘
BRAZIL MOBILE	+01155897	11.9˘
BRAZIL MOBILE	+01155898	11.9˘
BRAZIL MOBILE	+01155899	11.9˘
BRAZIL MOBILE	+01155916	11.9˘
BRAZIL MOBILE	+01155917	11.9˘
BRAZIL MOBILE	+01155918	11.9˘
BRAZIL MOBILE	+01155919	11.9˘
BRAZIL MOBILE	+01155926	11.9˘
BRAZIL MOBILE	+01155927	11.9˘
BRAZIL MOBILE	+01155928	11.9˘
BRAZIL MOBILE	+01155929	11.9˘
BRAZIL MOBILE	+01155936	11.9˘
BRAZIL MOBILE	+01155937	11.9˘
BRAZIL MOBILE	+01155938	11.9˘
BRAZIL MOBILE	+01155939	11.9˘
BRAZIL MOBILE	+01155946	11.9˘
BRAZIL MOBILE	+01155947	11.9˘
BRAZIL MOBILE	+01155948	11.9˘
BRAZIL MOBILE	+01155949	11.9˘
BRAZIL MOBILE	+01155956	11.9˘
BRAZIL MOBILE	+01155957	11.9˘
BRAZIL MOBILE	+01155958	11.9˘
BRAZIL MOBILE	+01155959	11.9˘
BRAZIL MOBILE	+01155966	11.9˘
BRAZIL MOBILE	+01155967	11.9˘
BRAZIL MOBILE	+01155968	11.9˘
BRAZIL MOBILE	+01155969	11.9˘
BRAZIL MOBILE	+01155976	11.9˘
BRAZIL MOBILE	+01155977	11.9˘
BRAZIL MOBILE	+01155978	11.9˘
BRAZIL MOBILE	+01155979	11.9˘
BRAZIL MOBILE	+01155986	11.9˘
BRAZIL MOBILE	+01155987	11.9˘
BRAZIL MOBILE	+01155988	11.9˘
BRAZIL MOBILE	+01155989	11.9˘
BRAZIL MOBILE	+01155996	11.9˘
BRAZIL MOBILE	+01155997	11.9˘
BRAZIL MOBILE	+01155998	11.9˘
BRAZIL MOBILE	+01155999	11.9˘
BRAZIL MOBILE TIM	+0115511634	11.9˘
BRAZIL MOBILE TIM	+0115511635	11.9˘
BRAZIL MOBILE TIM	+0115511636	11.9˘
BRAZIL MOBILE TIM	+0115511642	11.9˘
BRAZIL MOBILE TIM	+0115511644	11.9˘
BRAZIL MOBILE TIM	+0115511645	11.9˘
BRAZIL MOBILE TIM	+0115511646	11.9˘
BRAZIL MOBILE TIM	+011551170	11.9˘
BRAZIL MOBILE TIM	+0115511795	11.9˘
BRAZIL MOBILE TIM	+01155117960	11.9˘
BRAZIL MOBILE TIM	+01155117961	11.9˘
BRAZIL MOBILE TIM	+01155117962	11.9˘
BRAZIL MOBILE TIM	+01155117963	11.9˘
BRAZIL MOBILE TIM	+01155117964	11.9˘
BRAZIL MOBILE TIM	+01155117965	11.9˘
BRAZIL MOBILE TIM	+01155117966	11.9˘
BRAZIL MOBILE TIM	+01155117967	11.9˘
BRAZIL MOBILE TIM	+011551181	11.9˘
BRAZIL MOBILE TIM	+011551182	11.9˘
BRAZIL MOBILE TIM	+011551183	11.9˘
BRAZIL MOBILE TIM	+011551184	11.9˘
BRAZIL MOBILE TIM	+011551185	11.9˘
BRAZIL MOBILE TIM	+011551186	11.9˘
BRAZIL MOBILE TIM	+011551187	11.9˘
BRAZIL MOBILE TIM	+011551281	11.9˘
BRAZIL MOBILE TIM	+011551381	11.9˘
BRAZIL MOBILE TIM	+011551481	11.9˘
BRAZIL MOBILE TIM	+011551581	11.9˘
BRAZIL MOBILE TIM	+011551681	11.9˘
BRAZIL MOBILE TIM	+011551781	11.9˘
BRAZIL MOBILE TIM	+011551881	11.9˘
BRAZIL MOBILE TIM	+011551981	11.9˘
BRAZIL MOBILE TIM	+011551982	11.9˘
BRAZIL MOBILE TIM	+011552180	11.9˘
BRAZIL MOBILE TIM	+011552181	11.9˘
BRAZIL MOBILE TIM	+011552182	11.9˘
BRAZIL MOBILE TIM	+011552183	11.9˘
BRAZIL MOBILE TIM	+011552189	11.9˘
BRAZIL MOBILE TIM	+011552281	11.9˘
BRAZIL MOBILE TIM	+011552481	11.9˘
BRAZIL MOBILE TIM	+011552781	11.9˘
BRAZIL MOBILE TIM	+011552881	11.9˘
BRAZIL MOBILE TIM	+011553191	11.9˘
BRAZIL MOBILE TIM	+011553192	11.9˘
BRAZIL MOBILE TIM	+011553193	11.9˘
BRAZIL MOBILE TIM	+011553194	11.9˘
BRAZIL MOBILE TIM	+011553291	11.9˘
BRAZIL MOBILE TIM	+011553292	11.9˘
BRAZIL MOBILE TIM	+011553391	11.9˘
BRAZIL MOBILE TIM	+011553491	11.9˘
BRAZIL MOBILE TIM	+011553492	11.9˘
BRAZIL MOBILE TIM	+011553591	11.9˘
BRAZIL MOBILE TIM	+011553592	11.9˘
BRAZIL MOBILE TIM	+011553791	11.9˘
BRAZIL MOBILE TIM	+011553891	11.9˘
BRAZIL MOBILE TIM	+011553892	11.9˘
BRAZIL MOBILE TIM	+011554196	11.9˘
BRAZIL MOBILE TIM	+011554197	11.9˘
BRAZIL MOBILE TIM	+011554198	11.9˘
BRAZIL MOBILE TIM	+011554199	11.9˘
BRAZIL MOBILE TIM	+011554299	11.9˘
BRAZIL MOBILE TIM	+011554381	11.9˘
BRAZIL MOBILE TIM	+011554396	11.9˘
BRAZIL MOBILE TIM	+011554399	11.9˘
BRAZIL MOBILE TIM	+011554496	11.9˘
BRAZIL MOBILE TIM	+011554498	11.9˘
BRAZIL MOBILE TIM	+011554499	11.9˘
BRAZIL MOBILE TIM	+011554599	11.9˘
BRAZIL MOBILE TIM	+011554699	11.9˘
BRAZIL MOBILE TIM	+011554796	11.9˘
BRAZIL MOBILE TIM	+011554799	11.9˘
BRAZIL MOBILE TIM	+011554896	11.9˘
BRAZIL MOBILE TIM	+011554899	11.9˘
BRAZIL MOBILE TIM	+011554999	11.9˘
BRAZIL MOBILE TIM	+011555181	11.9˘
BRAZIL MOBILE TIM	+011555182	11.9˘
BRAZIL MOBILE TIM	+011555381	11.9˘
BRAZIL MOBILE TIM	+011555399	11.9˘
BRAZIL MOBILE TIM	+011555481	11.9˘
BRAZIL MOBILE TIM	+011555581	11.9˘
BRAZIL MOBILE TIM	+011556181	11.9˘
BRAZIL MOBILE TIM	+011556182	11.9˘
BRAZIL MOBILE TIM	+011556281	11.9˘
BRAZIL MOBILE TIM	+011556282	11.9˘
BRAZIL MOBILE TIM	+011556381	11.9˘
BRAZIL MOBILE TIM	+011556481	11.9˘
BRAZIL MOBILE TIM	+011556581	11.9˘
BRAZIL MOBILE TIM	+011556681	11.9˘
BRAZIL MOBILE TIM	+011556781	11.9˘
BRAZIL MOBILE TIM	+011556881	11.9˘
BRAZIL MOBILE TIM	+011556981	11.9˘
BRAZIL MOBILE TIM	+011557191	11.9˘
BRAZIL MOBILE TIM	+011557192	11.9˘
BRAZIL MOBILE TIM	+011557193	11.9˘
BRAZIL MOBILE TIM	+011557391	11.9˘
BRAZIL MOBILE TIM	+011557491	11.9˘
BRAZIL MOBILE TIM	+011557591	11.9˘
BRAZIL MOBILE TIM	+011557791	11.9˘
BRAZIL MOBILE TIM	+011557981	11.9˘
BRAZIL MOBILE TIM	+011557991	11.9˘
BRAZIL MOBILE TIM	+011558196	11.9˘
BRAZIL MOBILE TIM	+011558197	11.9˘
BRAZIL MOBILE TIM	+011558199	11.9˘
BRAZIL MOBILE TIM	+011558296	11.9˘
BRAZIL MOBILE TIM	+011558299	11.9˘
BRAZIL MOBILE TIM	+011558396	11.9˘
BRAZIL MOBILE TIM	+011558399	11.9˘
BRAZIL MOBILE TIM	+011558496	11.9˘
BRAZIL MOBILE TIM	+011558499	11.9˘
BRAZIL MOBILE TIM	+011558596	11.9˘
BRAZIL MOBILE TIM	+011558597	11.9˘
BRAZIL MOBILE TIM	+011558599	11.9˘
BRAZIL MOBILE TIM	+011558699	11.9˘
BRAZIL MOBILE TIM	+011558796	11.9˘
BRAZIL MOBILE TIM	+011558799	11.9˘
BRAZIL MOBILE TIM	+011558896	11.9˘
BRAZIL MOBILE TIM	+011558899	11.9˘
BRAZIL MOBILE TIM	+011558999	11.9˘
BRAZIL MOBILE TIM	+011559181	11.9˘
BRAZIL MOBILE TIM	+011559182	11.9˘
BRAZIL MOBILE TIM	+011559183	11.9˘
BRAZIL MOBILE TIM	+011559189	11.9˘
BRAZIL MOBILE TIM	+011559281	11.9˘
BRAZIL MOBILE TIM	+011559282	11.9˘
BRAZIL MOBILE TIM	+011559381	11.9˘
BRAZIL MOBILE TIM	+011559481	11.9˘
BRAZIL MOBILE TIM	+011559581	11.9˘
BRAZIL MOBILE TIM	+011559681	11.9˘
BRAZIL MOBILE TIM	+011559781	11.9˘
BRAZIL MOBILE TIM	+011559881	11.9˘
BRAZIL MOBILE TIM	+011559981	11.9˘
BRITISH VIRGIN ISLANDS	+1284	19.6˘
BRUNEI	+011673	34.3˘
BULGARIA	+011359	22.1˘
BURKINA FASO	+011226	37.7˘
BURMA	+01195	$1.013
BURUNDI	+011257	58.0˘
CAMBODIA	+011855	84.8˘
CAMEROON, UNITED REPUBLIC	+011237	35.8˘
CANADA - ALBERTA	+1403	2.5˘
CANADA - ALBERTA	+1780	2.5˘
CANADA - BRITISH COLUMBIA	+1250	2.5˘
CANADA - BRITISH COLUMBIA	+1604	2.5˘
CANADA - BRITISH COLUMBIA	+1778	2.5˘
CANADA - MANITOBA	+1204	2.5˘
CANADA - NEW BRUNSWICK	+1506	2.5˘
CANADA - NEWFOUNDLAND	+1709	2.5˘
CANADA - NOVA SCOTIA	+1902	2.5˘
CANADA - ONTARIO	+1289	2.5˘
CANADA - ONTARIO	+1416	2.5˘
CANADA - ONTARIO	+1519	2.5˘
CANADA - ONTARIO	+1613	2.5˘
CANADA - ONTARIO	+1647	2.5˘
CANADA - ONTARIO	+1705	2.5˘
CANADA - ONTARIO	+1807	2.5˘
CANADA - ONTARIO	+1905	2.5˘
CANADA - QUEBEC	+1418	2.5˘
CANADA - QUEBEC	+1450	2.5˘
CANADA - QUEBEC	+1514	2.5˘
CANADA - QUEBEC	+1819	2.5˘
CANADA - SASKATCHEWAN	+1306	2.5˘
CANADA - YUKON, NW TERRITORY	+1867	2.5˘
CAPE VERDE ISLANDS	+011238	40.0˘
CAYMAN ISLANDS	+1345	17.5˘
CENTRAL AFRICAN REPUBLIC	+011236	62.3˘
CHAD REPUBLIC	+011235	$1.163
CHILE	+01156	13.7˘
CHINA, PEOPLE'S REPUBLIC	+01186	13.8˘
CHRISTMAS IS	+011613	11.2˘
COCOS-KELLING IS	+0116722	11.2˘
COLUMBIA	+01157	15.0˘
COMOROS, FEDERAL ISLAMIC	+0112697	61.5˘
CONGO, REPUBLIC OF	+011242	42.4˘
COOK ISLANDS	+011682	93.3˘
COSTA RICA	+011506	16.2˘
CROATIA, REPUBLIC OF	+011385	25.4˘
CUBA	+01153	$1.049
CUBA	+011537	$1.049
CYPRUS	+011357	26.9˘
CZECH REPUBLIC	+011420	20.7˘
DENMARK	+01145	8.5˘
DIEGO GARCIA	+011246	$2.55
DJIBOUTI, REPUBLIC OF	+011253	48.0˘
DOMINICA	+1767	23.8˘
DOMINICAN REPUBLIC	+1809	15.1˘
DOMINICAN REPUBLIC	+1829	15.1˘
DOMINICAN REPUBLIC	+1849	15.1˘
EAST TIMOR	+011670	$1.275
ECUADOR	+011593	23.5˘
EGYPT, ARAB REPUBLIC OF	+01120	29.3˘
EL SALVADOR	+011503	19.0˘
EQUATORIAL GUINEA, REPUBLIC	+011240	88.8˘
ERITREA	+011291	61.6˘
ESTONIA	+011372	27.5˘
ETHIOPIA	+011251	56.1˘
FAEROE ISLANDS	+011298	23.2˘
FALKLAND ISLANDS	+011500	82.2˘
FIJI ISLANDS	+011679	47.6˘
FINLAND	+011358	8.5˘
FRANCE	+01133	3.4˘
FRENCH ANTILLES	+011596	24.1˘
FRENCH GUIANA	+011594	32.0˘
FRENCH POLYNESIA	+011689	45.3˘
GABON REPUBLIC	+011241	38.4˘
GAMBIA	+011220	36.0˘
GEORGIA	+011995	48.3˘
GERMANY, FED REPUBLIC OF	+01149	4.2˘
GHANA	+011233	29.6˘
GIBRALTAR	+011350	34.3˘
GREECE	+01130	10.4˘
GREENLAND	+011299	70.6˘
GRENADA	+1473	29.0˘
GUADELOUPE	+011590	24.8˘
GUANTANAMO BAY	+011539	$1.456
GUATEMALA	+011502	19.0˘
GUINEA BISSAU	+011245	$1.296
GUINEA, PEOPLES REV. REP	+011224	39.1˘
GUYANA	+011592	48.2˘
HAITI	+011509	33.3˘
HONDURAS	+011504	35.0˘
HONG KONG	+011852	8.4˘
HUNGARY	+01136	6.2˘
ICELAND	+011354	22.1˘
INDIA	+01191	23.0˘
INDONESIA	+01162	9.8˘
INMARSAT - ATL. OCEAN EAST	+011871	$10.579
INMARSAT - ATL. OCEAN WEST	+011874	$16.667
INMARSAT - INDIAN OCEAN	+011873	$16.667
INMARSAT - PACIFIC OCEAN	+011872	$16.667
INMARSAT A	+011875	$14.482
INMARSAT B	+011876	$9.769
INMARSAT M	+011877	$14.296
INMARSAT SNAC	+011870	$16.667
IRAN	+01198	42.2˘
IRAQ	+011964	72.8˘
IRELAND, REPUBLIC OF	+011353	8.4˘
IRIDIUM	+011881	$4.527
ISRAEL	+011972	10.4˘
ITALY	+01139	3.3˘
IVORY COAST, REPUBLIC OF	+011225	48.7˘
JAMAICA	+1876	28.7˘
JAPAN FIXED/IP/MILITARY	+01181	4.5˘
JAPAN MOBILE	+0118170	4.5˘
JAPAN MOBILE	+0118180	4.5˘
JAPAN MOBILE	+0118190	4.5˘
JORDAN	+011962	42.2˘
KENYA, REPUBLIC OF	+011254	39.1˘
KIRIBATI	+011686	$2.714
KOREA REPUBLIC OF (SOUTH)	+01182	8.4˘
KOREA, DEM. PEOPLE'S REP OF	+011850	75.8˘
KUWAIT	+011965	34.5˘
KYRGYGSTAN	+011996	22.2˘
LAOS	+011856	74.4˘
LATVIA	+011371	26.7˘
LEBANON	+011961	39.6˘
LESOTHO	+011266	39.8˘
LIBERIA	+011231	40.1˘
LIBYA	+011218	40.5˘
LIECHTENSTEIN	+0114175	9.6˘
LIECHTENSTEIN	+011423	9.6˘
LITHUANIA	+011370	26.7˘
LUXEMBOURG	+011352	8.5˘
MACAO	+011853	36.3˘
MACEDONIA	+011389	27.5˘
MADAGASCAR	+011261	$1.016
MALAWI	+011265	30.9˘
MALAYSIA	+01160	4.6˘
MALDIVES, REPUBLIC OF	+011960	57.6˘
MALI REPUBLIC	+011223	30.4˘
MALTA REPUBLIC	+011356	26.2˘
MARSHALL ISLANDS	+011692	62.1˘
MAURITANIA, ISLAMIC REPUBLIC	+011222	47.3˘
MAURITIUS	+011230	53.3˘
MAYOTTE ISLAND	+0112696	61.5˘
MEXICO	+01152	9.2˘
MEXICO - MOBILE	+011521	9.2˘
MICRONESIA, FEDERAL STATES	+011691	46.8˘
MOLDOVA	+011373	35.8˘
MONACO	+011377	8.5˘
MONGOLIAN PEOPLE'S REPUBLIC	+011976	79.2˘
MONTENEGRO	+011382	35.7˘
MONTSERRAT	+1664	30.4˘
MOROCCO	+011212	37.3˘
MOZAMBIQUE	+011258	41.3˘
NAMBIA	+011264	33.6˘
NAURU	+011674	$1.343
NEPAL	+011977	50.7˘
NETHERLANDS	+01131	3.4˘
NETHERLANDS ANTILLES	+011599	30.6˘
NEW CALEDONIA	+011687	55.4˘
NEW ZEALAND	+01164	10.6˘
NICARAGUA	+011505	27.2˘
NIGER REPUBLIC	+011227	44.8˘
NIGERIA, FEDERAL REPUBLIC OF	+011234	38.3˘
NIUE	+011683	$2.125
NORFOLK ISLAND	+0116723	$1.673
NORWAY	+01147	8.5˘
OMAN	+011968	44.2˘
PAKISTAN	+01192	49.3˘
PALAU, REPUBLIC OF	+011680	49.3˘
PALESTINE	+011970	28.0˘
PANAMA, REPUBLIC OF	+011507	25.2˘
PAPUA NEW GUINEA	+011675	$3.126
PARAGUAY	+011595	26.6˘
PERU	+01151	19.9˘
PHILIPPINES	+01163	17.9˘
POLAND	+01148	5.7˘
PORTUGAL	+011351	4.8˘
PUERTO RICO	+1787	6.9˘
PUERTO RICO	+1939	6.9˘
QATAR	+011974	45.6˘
REUNION ISLAND	+011262	50.4˘
ROMANIA	+01140	17.0˘
RUSSIAN FEDERATION	+0117	27.2˘
RWANDA	+011250	55.2˘
SAN MARINO	+011378	11.8˘
SAO TOME	+011239	$1.68
SAUDI ARABIA	+011966	35.8˘
SENEGAL REPUBLIC	+011221	48.7˘
SEYCHELLES ISLANDS	+011248	68.2˘
SIERRA LEONE	+011232	52.0˘
SINGAPORE, REPUBLIC OF	+01165	13.2˘
SLOVAKIA	+011421	20.3˘
SLOVENIA, REPUBLIC OF	+011386	22.1˘
SOLOMON ISLANDS	+011677	$1.258
SOMALIA	+011252	83.2˘
SOUTH AFRICA FIXED	+01127	7.3˘
SOUTH AFRICA FIXED NGN	+0112785000	7.3˘
SOUTH AFRICA FIXED NGN	+0112785001	7.3˘
SOUTH AFRICA FIXED NGN	+0112785050	7.3˘
SOUTH AFRICA FIXED NGN	+0112785051	7.3˘
SOUTH AFRICA FIXED NGN	+0112785052	7.3˘
SOUTH AFRICA FIXED NGN	+0112785053	7.3˘
SOUTH AFRICA FIXED NGN	+0112785054	7.3˘
SOUTH AFRICA FIXED NGN	+0112785055	7.3˘
SOUTH AFRICA FIXED NGN	+0112785100	7.3˘
SOUTH AFRICA FIXED NGN	+0112785101	7.3˘
SOUTH AFRICA FIXED NGN	+0112785150	7.3˘
SOUTH AFRICA FIXED NGN	+0112785151	7.3˘
SOUTH AFRICA FIXED NGN	+0112785152	7.3˘
SOUTH AFRICA FIXED NGN	+0112785153	7.3˘
SOUTH AFRICA FIXED NGN	+0112785200	7.3˘
SOUTH AFRICA FIXED NGN	+0112785201	7.3˘
SOUTH AFRICA FIXED NGN	+0112785250	7.3˘
SOUTH AFRICA FIXED NGN	+0112785251	7.3˘
SOUTH AFRICA FIXED NGN	+0112785252	7.3˘
SOUTH AFRICA FIXED NGN	+0112785300	7.3˘
SOUTH AFRICA FIXED NGN	+0112785301	7.3˘
SOUTH AFRICA FIXED NGN	+0112785400	7.3˘
SOUTH AFRICA FIXED NGN	+0112785401	7.3˘
SOUTH AFRICA FIXED NGN	+0112787	7.3˘
SOUTH AFRICA ISP	+0112789	7.3˘
SOUTH AFRICA MOBILE	+011277	7.3˘
SOUTH AFRICA MOBILE	+01127815	7.3˘
SOUTH AFRICA MOBILE	+0112785	7.3˘
SOUTH AFRICA MOBILE CELLC	+0112784	7.3˘
SOUTH AFRICA MOBILE MTN	+0112783	7.3˘
SOUTH AFRICA MOBILE MTN	+011278510	7.3˘
SOUTH AFRICA MOBILE TELKOM	+01127811	7.3˘
SOUTH AFRICA MOBILE TELKOM	+01127812	7.3˘
SOUTH AFRICA MOBILE TELKOM	+01127813	7.3˘
SOUTH AFRICA MOBILE TELKOM	+01127814	7.3˘
SOUTH AFRICA MOBILE VODACOM	+0112782	7.3˘
SOUTH AFRICA MOBILE VODACOM	+011278500	7.3˘
SOUTH AFRICA MOBILE VODACOM	+011278505	7.3˘
SOUTH AFRICA MOBILE VODACOM	+011278515	7.3˘
SOUTH AFRICA MOBILE VODACOM	+011278525	7.3˘
SOUTH AFRICA MOBILE VODACOM	+011278530	7.3˘
SOUTH AFRICA PREMIUM	+0112786	7.3˘
SOUTH AFRICA SPECIAL SERVICES	+0112780	7.3˘
SPAIN	+01134	3.4˘
SRI LANKA, DEMOCRATIC SOC	+01194	47.3˘
ST HELENA	+011290	$2.247
ST KITTS & NEVIS	+1869	28.9˘
ST LUCIA	+1758	24.5˘
ST PIERRE/MIQUELON	+011508	27.9˘
ST VINCENT/GRENADINE	+1784	29.8˘
SUDAN	+011249	46.4˘
SURINAME, REPUBLIC OF	+011597	59.4˘
SWAZILAND	+011268	26.2˘
SWEDEN	+01146	6.8˘
SWITZERLAND	+01141	3.4˘
SYRIAN ARAB REPUBLIC	+011963	48.6˘
TAIWAN, REPUBLIC OF CHINA	+011886	9.2˘
TAJIKISTAN	+011992	26.4˘
TANZANIA	+011255	41.6˘
THAILAND	+01166	10.5˘
TOGO, REPUBLIC OF	+011228	49.6˘
TOKELAU	+011690	95.6˘
TONGA ISLANDS	+011676	50.6˘
TRINIDAD/TOBAGO	+1868	26.7˘
TUNISIA	+011216	31.2˘
TURKEY	+01190	24.1˘
TURKMENISTAN	+011993	52.0˘
TURKS & CAICOS ISLAND	+1649	29.6˘
TUVALU	+011688	$3.221
UGANDA	+011256	35.8˘
UKRAINE	+011380	21.6˘
UNITED ARAB EMIRATES	+011971	35.6˘
UNITED KINGDOM FIXED	+01144	4.2˘
UNITED KINGDOM MOBILE/PERSONAL/PAGER	+011447	4.2˘
UNITED KINGDOM SPECIAL SERVICES	+0114484	4.2˘
UNITED KINGDOM SPECIAL SERVICES	+0114487	4.2˘
UNITED KINGDOM SPECIAL SERVICES	+011449	4.2˘
URUGUAY	+011598	28.9˘
UZBEKISTAN	+011998	22.2˘
VANUATU	+011678	$1.277
VATICAN CITY	+011379	9.6˘
VENZUELA	+01158	17.0˘
VIETNAM	+01184	40.8˘
WALLIS & FUTUNA	+011681	$2.125
WESTERN SAMOA	+011685	47.2˘
YEMEN, ARAB REPUBLIC	+011967	46.0˘
YUGOSLAVIA	+011381	35.7˘
ZAIRE, REPUBLIC OF	+011243	98.9˘
ZAMBIA	+011260	35.8˘
ZANZIBAR	+011259	$1
ZIMBABWE	+011263	28.9˘

A variety of local, state and federal items are included on your Cruzio bill for Fusion Phone service. Read on for explanations of each surcharge, or view the current surcharge rates at the CPUC.

• California Lifeline Telephone Service Surcharge
• California Deaf and Disabled Telecom Program Surcharge
• California High Cost Fund-A Surcharge
• California High Cost Fund-B Surcharge
• California Teleconnect Fund Surcharge
• California Advanced Services Fund Surcharge
• California 911 Emergency Telephone Users Surcharge
• California Public Utility Commission User Fee
• Federal Universal Service Fund (FUSF)
• Federal Subscriber Line Charge
• Federal Interstate Telecommunications Service Provider (ITSP) Fee
• Local Utility Users Tax
• Regulatory Recovery Surcharge
• Property Tax Allotment Surcharge

California Lifeline Telephone Service Surcharge

California LifeLine was established by the California Public Utilities Commission in compliance with Public Utilities Code 871, providing discounted basic residential (landline) telephone services to low-income households.

Read more about Lifeline Telephone Service at the CPUC…

California Deaf and Disabled Telecom Program Surcharge

The PUC, in compliance with Public Utilities Code 2881, implemented three telecommunications programs for California residents who are deaf, hearing impaired and/or disabled. These three programs are collectively known as the Deaf and Disabled Telecommunications Program (DDTP).

Read more about the California Deaf and Disabled Telecom Program at the CPUC…

California High Cost Fund-A Surcharge

The California High Cost Fund-A (CHCF-A) was implemented in accordance with Public Utilities Code 739.3. It provides a source of supplemental revenues to 14 small Local Exchange Carriers (LECs) for the purpose of minimizing any rate disparity in basic telephone services between rural and metropolitan areas.

Read more about the California High Cost Fund-A at the CPUC…

California High Cost Fund-B Surcharge

The California High Cost Fund-B (CHCF-B) was implemented in accordance with Public Utilities Code 739.3. It provides subsidies to Carriers of Last Resort (COLRs) for providing basic local telephone service to residential customers in high-cost areas that are currently served by Pacific Bell Telephone Company dba AT&T California, Verizon California Inc., Citizens Telecommunications Company of California dba Frontier Communications of California, and Cox Communications.  The purpose of the subsidies is to keep basic telephone service affordable and to meet the Commission's universal service goal.

Read more about the California High Cost Fund-B at the CPUC…

California Teleconnect Fund Surcharge

Making telecommunications services affordable for schools, libraries, and others, the California Teleconnect Fund (CTF) Program was established by Decision 96-10-066 on October 25, 1996. In this decision, the Commission reaffirmed its commitment to universal service, and in accordance with state and federal directives, created the CTF program to provide 50% discount on selected telecommunications services to qualifying schools, libraries, government-owned and operated hospitals and health clinics, and community based organizations. The program is funded through a surcharge on all end-users of intrastate telecommunications services.

Read more about the California Teleconnect Fund, at the CPUC …

California Advanced Services Fund Surcharge

The California Advanced Services Fund (CASF) was authorized by the Commission on December 20, 2007, in D.07-12-054 in accordance with Public Utilities Code 701. It provides grants to "telephone corporations" as defined under Public Utilities Code 234.

The total allocation for the CASF is $100 million. An expected two-year program, the CASF will promote universal service in unserved and underserved areas in the state by awarding funding to qualifying certificated applicant carriers.  The funding will be used for projects that will a) provide broadband services to areas currently without broadband access and b) build out facilities in underserved areas if funds are still available. Funds shall be collected using an all-end-user surcharge billed and collected by telecommunications carriers.

Read more about the California Advanced Services Fund at the CPUC…

California 911 Emergency Telephone Users Surcharge

The California Board of Equalization administers the Emergency Telephone Users Surcharge Law. The surcharge is imposed on amounts paid by every person in the state for intrastate telephone communication service. The service supplier (or billing aggregator authorized by a service supplier) shall collect the surcharge from each service user and remit to the state the amount of the surcharge.

Read more about the California Emergency Telephone Users surcharge at the California Board of Equalization…

California Public Utility Commission User Fee

The California PUC User Fee is established by the California Public Utilities Commission. Revenues collected from this fee fund the annual budget of the Commission for regulating telecommunications utilities. Commission determines annually the appropriate CPUC fee to be paid by the telecommunications carriers. This fee is based on the telecommunications carrier's gross intrastate revenue excluding inter-carrier sales, equipment sales and directory advertising. The purpose of this fee is to finance the Commission's annual operating budget.

Read more about the California PUC User Fee at the CPUC…

Federal Universal Service Fund (FUSF)

What is the Federal Universal Service Fund (FUSF)?

The following explanation of the USF is taken verbatim from the FCC:

Because telephones provide a vital link to emergency services, to government services and to surrounding communities, it has been our nation's policy to promote telephone service to all households since this service began in the 1930s. The USF helps to make phone service affordable and available to all Americans, including consumers with low incomes, those living in areas where the costs of providing telephone service is high, schools and libraries and rural health care providers. Congress has mandated that all telephone companies providing interstate service must contribute to the USF. Although not required to do so by the government, many carriers choose to pass their contribution costs on to their customers in the form of a line item, often called the "Federal Universal Service Fee" or "Universal Connectivity Fee."

The current incarnation of the FUSF was introduced into tax law created by United States Congress, via the FCC in 1998. Title 47, Code of Federal Regulations, Sections 36, 54, and 69.

This surcharge is imposed for the purpose of providing telecommunications services at an affordable price to schools, libraries, rural health care providers, and low-income customers. The tax is a percentage of the interstate portion of the long distance charge on your bill. The surcharge is assessed to all telecommunications companies with interstate operations, including long distance carriers, wireless companies, pager companies and payphone companies. The Federal Communications Commission (FCC) regulates this surcharge.

This surcharge appears by many names. The following are some ways in which the FUSF charges may be represented on bills from other companies, including your local and long distance telephone carriers:

• Federal Universal Service Fee
• Federal Universal Service Fund
• Federal USF - ADSL
• FED USF - ISDN PRI
• FED USF - CENTREX
• FED USF - Special Access
• Universal Connectivity Charge
• Universal Service Carrier Charge

Where can I get more information about the FUSF?

The FCC is the best resource for information about the particulars of the FUSF, and a good place to find information regarding the telecommunications industry in general.

Federal Subscriber Line Charge

The Subscriber Line Charge is a fee paid to the local phone company that connects you to the telephone network. Local telephone companies recover some of the costs of telephone lines connected to homes or businesses through this monthly charge on your local telephone bill. Sometimes called the federal subscriber line charge, this fee is regulated and capped by the FCC, not by state Public Utility Commissions.

Read more about the Federal Subscriber Line Charge at the FCC…

Federal Interstate Telecommunications Service Provider (ITSP) Fee

As set forth in 47 U.S.C. 159(a), the Commission is required by Congress to collect regulatory fees to recover the regulatory costs associated with its enforcement, policy and rulemaking, user information, and international activities. Licensees and regulatees are assessed fees calculated as set forth in (See Assessment and Collection of Regulatory Fees for Fiscal Year 2010, Report and Order, 75 FR 41932 at 1 (July 19, 2010) ("FY 2010 Regulatory Fees Report and Order")).

Read more about the Federal Interstate Telecommunications Service Provider (ITSP) Fee at the FCC…

Local Utility Users Tax

Local telephone taxes are charged by many municipalities. These are voter approved taxes which utility providers are obligated to collect and remit to your city. For specific rates for your city, the UUTInfo website provides a helpful reference. You can also contact your city's finance department.

Look up your city's rates at UUTInfo…

Regulatory Recovery Surcharge

A Regulatory Recovery Surcharge is assessed on all base voice charges excluding other taxes and surcharges, to cover costs associated with payment of government imposed fees and to recover the costs of compliance with all government imposed regulatory requirements. It may include costs incurred in prior years that are not yet fully recovered. It is not a tax or charge which the government requires us to collect from its customers. This charge is subject to change from time to time as the cost of regulatory compliance changes.

Property Tax Allotment Surcharge

A property tax allotment surcharge (PTA) is applied to all base voice charges excluding other taxes and surcharges. This is not a tax, but a cost recovery mechanism meant to recover the cost of state-assessed property taxes on telecommunications equipment located in our service areas.

Read more about State-assessed property taxes at the California Board of Equalization website…