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Apr
20
Cruzio & Spam
Published in
Cruzio by
The Editor
Cruzio Engineering has noticed a large increase of spam targeting Cruzio members, which appears consistent with reports that spam levels are up 33% worldwide. We think about spam. A lot. If you're getting too much spam, here are some quick tips to get your inbox under control. Read more about our filters. PreventionSpam not a big problem for you yet? If so, keep that address private! Don't publish it on the web and be careful about giving it out to people you don't know. Since most members get 6 email addresses with Cruzio, create a "throwaway" address to use for signing up for online services and ecommerce. Tightening your filtersIf you're reading this, you're probably past the prevention stage, and you're getting too much junk. Have you tried changing your filter's strength? If you use Cruzio Mail*, read on.
Many members have reported that lowering their filters to 3 or lower has greatly reduced the amount of spam they get in their inbox.
Lowering the filter level will make it stricter.
Training your filterIf you increase your filter's strength, you may notice that more legitimate mail gets caught. If this happens you can fix it in one fell swoop. Visit your Spam folder, check the box next to the message you'd like to keep, and click "Not Spam." The message will be moved into your inbox and the address will be added to your whitelist. FAQI talked to Chris Frost, Support Manager at Cruzio, and he filled me in on common questions that our support team gets. "Someone's stolen my email address and is using it for spam!" or "I can put every spam I get onto my Banned list—that will stop spam, right?" Spammers know that if they sent email from their actual email address, users would quickly block them. So what they do is send spam from different email addresses. Occasionally, they will even pose as your email address to send their junk. The unfortunate side effect is that if any of the email bounces, it comes to you. At this moment, there isn't much that can be done to prevent this—it will require a group effort by email providers to put a stop to it. It's this reason that putting every spam you get on your banned list won't stop spam as each piece is sent from a unique sender. The future of spamCruzio's engineers are always looking at new techniques for preventing spam, and they constantly tweak and upgrade our filters to make it work better for you. *Use Domain or Classic Email? Use these filtering instructions.
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Hits: 2088 Comments (6)
  written by Bobo, May 03, 2009
I appreciate all that the Cruzio engineers have done to improve email and spam trapping. There is one major improvement that has not been made however. Major spam houses are known to the net and can be put on a list to prevent receiving anything from the spammers IP address. I know that some folks are upset at the idea of not getting every single email sent to them, whether for some sad idea of freedom of speech or the thought that they might not get that all-important email that will change their lives, so for these folks the option to not receive from spammers would have to be just that, an option.
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written by The Editor, May 04, 2009
Hi Bobo--thanks for the comment! I wanted to let you know Cruzio does already block known spammer IPs before they reach our mail server by using the Spamhaus XBL-SBL and the Surriel PSBL blocklists.
If an IP gets accidentally blacklisted, we're happy to investigate and unblock it as well. report abuse
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written by Sharron, May 05, 2009
My spam filter, which I turned on two weeks ago, set at "5", works perfectly! I have checked it every day and there is NEVER anything in there I need to keep. It's all creepy stuff. Is there anyway to set up my spam file so that it AUTOMATICALLY purges anything that ends up there? I don't even like to check it, it is so disgusting. Thanks! Sharron
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 written by mike, May 08, 2009
Hi Sharron, thanks for the comment.
Actually, every Tuesday, our spam filter will automatically purge any email in the spam folder that's older than 2 weeks. We don't do it right away because we want to make sure everyone has enough time to retrieve any false positives. So don't worry about removing the messages yourself. Thanks! report abuse
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written by Mathilde, October 18, 2009
I called Cruzio last week for a friend whose own email address was used, with another person's name in front of it, to send my friend a spam email.
Zachary at Cruzio told me to forward the email to a ftc.gov email address. He said they have stronger tools to try to find out who this Schmitt person is using my friend's email address to send my friend spam. Is this ...@ftc.gov something you would want everyone to know about?(forgot what three letters go into the dots, but I wrote it down for my friend.) report abuse
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written by The Editor, November 05, 2009
Hi Mathilde, sorry it took a bit to respond, but I talked with Zack and here's the site that the FTC maintains on spam. I hope it helps:
Federal Trade Commission Spam Home Page: http://www.ftc.gov/bcp/edu/microsites/spam/index.html report abuse
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