Maintenance and outage alerts for the Cruzio network.



6/18/13 @ 4pm: Cruzio Network Issue

Cruzio is experiencing an issue with our internal networking equipment. Engineers are working on this immediately and we will post updates as soon as we have new information.

UPDATE @ 4:11pm: Cruzio engineers have restored service and are working to ensure this issue will not present itself further.

 
6/7/2013 - Rebooting Hosting Server host5.cruzio.com
At 6:10am on 6/7/2013 hosting server host5.cruzio.com experienced an issue that caused its swap space to fill, necessitating a reboot.

The reboot completed at 6:15am

All queued mail will be sent shortly, we apologize for the inconvenience.
 
6/5/2013 - Rebooting Hosting Server host5.cruzio.com
At 9:44PM on Wednesday 6/5/2013 hosting server host5.cruzio.com experienced an issue that filled its swap space prompting a reboot.

This reboot will only affect hosting customers on host5.

The reboot completed at 9:47PM

All queued mail will be sent shortly, we apologize for any inconvenience this may have caused
 
6/3/13 3:20pm Cruzio emergency router reboot

We've had to restart our primary router. This has resulted in all traffic between Cruzio out the outside world from being cut off momentarily. This will effect access to web hosting, email, and some other services. The connection should be restore shortly. We apologize for the inconvenience.

 

UPDATE 3:57pm - After rebooting the core router, issues with network traffic persist. Cruzio engineers are working to resolve the issue as soon as possible. 

UPDATE 4:40pm - Cruzio engineering has resolved the issue and all traffic should be flowing again.  

UPDATE 5pm - Our core router at our Santa Cruz data center experienced a buffer overflow within it's routing tables at about 3:30pm today.  A reboot didn't fix the overflow issue, so Cruzio engineering had to do research to identify the cause of the problem and implement a solution.  As this was the core router that is responsible for our failover link, the data center was offline until about 4:45 pm, when the solution was implemented and the router came back online. 

 
9am 6/3/2013 Rebooting host 3

Web hosting servier host 3 is being rebooted to clear up a stuck process. This should only effect customers who have web hosting services on this particular server. Services should be returning in just a couple of minutes. We apologize for the inconvenience.

 

UPDATE - Services were restored before the first message had finish posting (about 9:05am).  Thanks for your patience.

 
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