Maintenance and outage alerts for the Cruzio network.



2014-07-23 @ 1:45PM - Business Broadband and Enterprise outage

Cruzio is experiencing some upstream network issues that are affecting the services of our Business Broadband customers and Enterprise customers. Our engineers are working on identifying the source of the problem and resolving it. We will post further information as it becomes available.

UPDATE @ 1:55PM: Our engineers have identified the source of the problem and have resolved it.  All services are up and running again.

 
2014-07-20 @ 1:45PM - Velocity outage affecting some customers

There is a small outage with Velocity service affecting some customers. We are working with Sonic.net on a solution.  According to Sonic this appears to be a DNS issue on their end, and they are hoping to have the problem solved within an hour.

 Update: this issue has been resolved with Sonic at 3:45PM.  All Velocity customers should have full service again.

 
Host 6 Domain Server Restarted - 7/17 at 6:30am
Host 6 was restarted this morning, it is now restarted and all services are working normally, we apologize for any inconvenience this may have caused.
 
2014-07-16 @ 6:00AM: host6 down

Our webhosting server host6 is currently down for emergency maintenance. It will hopefully be up as soon as possible.

Update: host6 is now back up as of 6:40AM. 

 
Power outage in downtown Santa Cruz 2014-07-15 9:15pm
PG&E have been shutting down power to parts of Santa Cruz in order to repair a blown transformer caused by a falling tree. As a result the UTC Wireless POP has run out of battery power. PG&E has given an initial default restoration time of 11:45pm, though this estimate has been made before determining the extent of work needed, and these outages are usually much shorter than PG&E's initial estimates.

This outage will effect some wireless customer in and around the Downtown Santa Cruz area.
 
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