Portions of Cruzio's network experienced intermittent slowness this morning between approximately 4:15am and 7:20am. We tracked it to a rogue site on the network that was flooding one of our switches. We've isolated that site and it seems that the problem has cleared. Cruzio engineering will continue to monitor our systems and take further steps, should they prove necessary.
As of 12:30PM, the Cruzio network is experiencing an issue that may cause slowness with some of our customers' services, including email and web hosting. Our engineers are aware of the issue and are working on resolving it as soon as possible.
UPDATE 1:35PM: Our engineers have resolved the issue and no customers should be experiencing any further slowness with their services.
As of 10:45 AM, Jan 24th, www7 is down. We are currently working to restore service. All incoming mail is being queued and will be delivered
when the server is restored.
As of 11:19 AM, www7 is back online. All services except for webmail are operational.
As of 11:58 AM all services on www7 have been restored. Webmail is operational.
We are rebooting the secondary mailbox server to clear some stuck processes. It will be unavailable for a few minutes, but this should help the performance. We apologize for the inconvenience.
UPDATE: 9:25am - Secondary mailboxes are back up and appear to be running smoothly.
Cruzio engineering will be performing a memory upgrade on the server that hosts our secondary mailboxes (such as baymoon.com, rattlebrain.com, etc.) tonight between 11pm and midnight. This should improve the performance of the system. During this upgrade, there may be short periods where the server is unavailable. No mail will be lost. Incoming mail will be queued on a secondary server for delivery once the system is back online.
Update: As of midnight, work is completed and all queued mail has been delivered.
