Maintenance and outage alerts for the Cruzio network.



7/30/14 @ 8:29pm Classic Webhost Server 13 Issues

We are currently experiencing issues with our classic web-hosting server 13. This will effect access to any content on this server. We are actively working to resolve this issue. We will amend this status as we receive updates.

 

**Update: 9:16pm**
Network engineers are onsite at our Network Operations Center working on the issue.
We appreciate your patience.

 

**Update 10:13pm**
A hardware issue has been identified. Repairs are underway.

 

**Update 11:30pm**
A failed hard drive was identified and replaced. The system is up and operational. Any mail sent during the outage was queued up and may take a little time to start being delivered.

 
Host6 Webhosting Server Issues 7/28/14 12:40pm

We are currently experiencing issues with our web hosting server Host6. This could prevent access to webpages and email on this server. We are actively working to correct the issue, and will amend this status as we receive updates.

 

Update: 7/28/14 2:02PM

The issue on our webhosting server Host6 has been resolved and functionality restored. We appolgize for the invonvenience.

**This is a duplicate of the status entry below**

 

 
7/28 @ 12:36pm - Host6 Website Host Server Experiencing Issues

As of 12:30pm our Host6 web server is currently experiencing problems, engineers are working on it actively and an update will be posted as soon as we have one. This will only affect customers with websites on this particular server.

 

Update: 7/28/14 2:02PM

The issue on our webhosting server Host6 has been resolved and functionality restored. We appolgize for the invonvenience.

 
2014-07-23 @ 1:45PM - Business Broadband and Enterprise outage

Cruzio is experiencing some upstream network issues that are affecting the services of our Business Broadband customers and Enterprise customers. Our engineers are working on identifying the source of the problem and resolving it. We will post further information as it becomes available.

UPDATE @ 1:55PM: Our engineers have identified the source of the problem and have resolved it.  All services are up and running again.

 
2014-07-20 @ 1:45PM - Velocity outage affecting some customers

There is a small outage with Velocity service affecting some customers. We are working with Sonic.net on a solution.  According to Sonic this appears to be a DNS issue on their end, and they are hoping to have the problem solved within an hour.

 Update: this issue has been resolved with Sonic at 3:45PM.  All Velocity customers should have full service again.

 
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