As of 10:45 AM, Jan 24th, www7 is down. We are currently working to restore service. All incoming mail is being queued and will be delivered
when the server is restored.
As of 11:19 AM, www7 is back online. All services except for webmail are operational.
As of 11:58 AM all services on www7 have been restored. Webmail is operational.
We are rebooting the secondary mailbox server to clear some stuck processes. It will be unavailable for a few minutes, but this should help the performance. We apologize for the inconvenience.
UPDATE: 9:25am - Secondary mailboxes are back up and appear to be running smoothly.
Cruzio engineering will be performing a memory upgrade on the server that hosts our secondary mailboxes (such as baymoon.com, rattlebrain.com, etc.) tonight between 11pm and midnight. This should improve the performance of the system. During this upgrade, there may be short periods where the server is unavailable. No mail will be lost. Incoming mail will be queued on a secondary server for delivery once the system is back online.
Update: As of midnight, work is completed and all queued mail has been delivered.
I apologize for the inconvenience. The server hosting secondary mailboxes is being rebooted which will make some mailboxes unavailable for just a moment..
8:40am, Everything should be back up and running. Thanks for your patience.
As of 3:20PM on Sunday, January 15 2012, mailbox domains hosted on our extra mailbox domain server has been rebooted to clear some stuck processes. These include emails on the domains:
