Cruzio Network Status

This page lists maintenance and outage alerts for the Cruzio network.

If you're having trouble connecting to Cruzio from OUTSIDE Santa Cruz county, please check our Nationwide Dialup Status page.


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Viewing items 1 to 10.
Host1.cruzio.com being rebooted
12:20pm
One of our webservers; host1.cruzio.com is being rebooted to clear stuck processes. we apologize for the inconvenience.
~Frost~
07 November 2009

host1 domain server reboot. 2009/11/2 at 1pm
Our host1 server is being rebooted to clear stuck processes. It should be back online shortly.
02 November 2009
host3 domain server reboot, Nov 2nd at 11:50 am
We are rebooting our host3 domain server to clear stuck processes. The server should be back online shortly.
02 November 2009
host1 domain server reboot. Sunday 11/1 at 5pm
We are rebooting one of the servers that hosts customer domains, host1, to clear stuck processes. We apologize for the inconvenience. Server will be back online shortly, and all incoming mail is being queued on the secondary mail servers.
01 November 2009
www13.cruzio.com Down
One of our servers, www13.cruzio.com, that hosts some of our domains and email is currently down. At this moment we do not have a time estimate as to when the server will be up and running.


We apologize for the inconvenience.

28 October 2009
Update:   6:25pm Engineering is currently rebuilding a large chunk of the server. There is still no time estimate as when www13 will be back online.


Update 8:50pm - the rebuild work continues. We hope to have the server back online by 10pm.


Update: 9:20pm - The server is back online, but some services, such as Webmail, are still not functional.


Update: 10pm. The www13 server is back online, running on backups from about 12 hours before the crash. On Thursday, we will attempt to recover data from the drive that went bad in order to restore any missing data from after the backups ran.
Host3 Web Server rebooted 9:35 am
Host3.cruzio.com was rebooted to clear stuck processes. We apologize for any inconvenience.
26 October 2009
DSL VP 6 Outage
Some Cruzio DSL customers were affected by an outage that started about 12 noon. Customers were seeing a flashing or solid DSL light on modems, though couldn't surf the web. Cruzio alerted the upstream provider immediately once recognition of problem.
21 October 2009
Update:   2:44pm
Some customers affected by this outage are reporting that their service has been restored.
~Chris~

5:52pm
All customer that were affected by the VP 6 outage should be up an running.
Paul
7:35am -- rebooting host2.cruzio.com
host2.cruzio.com is currently being rebooted to clear some stuck processes.


We apologize for the inconvenience.

19 October 2009 at 7:45am
Update:   host2.cruzio.com is up and all its services are running properly.
bmail.cruzio.com rebooting
One of the servers that host some of the @cruzio.com mailboxes is currently being rebooted to clear up some processes.


We apologize for any inconvenience.

17 October 2009
Update:   17 October 2009 at 7:35pm

bmail is up and running as well as all it's services.
DSL outage for some customers in 95060 at 1pm.
Some DSL customers may be unable to access the Internet due to an AT&T outage. This outage appears limited to those in the 95060 zip code. Cruzio is working with AT&T to resolve this issue.
16 October 2009
Update:   As of 2pm, the outage appears to be over. Please contact Cruzio support if needed.
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For help with issues not listed above, please email Support or call us at 831-459-6301.

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