About Us » Terms and Conditions

By opening an account with Cruzio.com, you agree to abide by all policies of Cruzio. These policies apply to all users of Cruzio without exception; failure to adhere to the stated policies may result in termination of the account at the discretion of Cruzio.

Disclaimer of Liability
Cruzio exercises no control whatsoever over the content of the information passing through its systems. Cruzio makes no warranties of any kind, expressed or implied, for services provided. Cruzio disclaims any warranty of merchantability or fitness for a particular service. Cruzio is not responsible for any damage suffered from the direct or indirect use of its services. This includes, but is not limited to: expenses and loss of data resulting from delays, nondeliveries, misdeliveries, or service interruptions caused by its own negligence or errors or omissions. Use of any information via Cruzio is at your own risk. Cruzio specifically denies any responsibility for the accuracy or quality of information obtained through its services. In accordance with Business and Professions Code, Section 17538.35, Cruzio will provide at least a 30-day notice prior to permanently terminating a customer's electronic mail address, except in cases where that customer has violated these Conditions.

Restrictions
Cruzio may only be used for lawful purposes. Transmission or storage of material in violation of federal, state, or local regulations is prohibited. This includes, but is not limited to, material that is: copyrighted, judged to be threatening, compromises security or privacy, or is protected by trade secret. Cruzio reserves the right to remove or modify, at its discretion, any material in violation of these policies. You agree to comply with the rules and restrictions appropriate to other networks and services connected directly or indirectly to Cruzio. This includes, but is not limited to, the Acceptable Use Policies established for Usenet and the Internet as a whole which expressly prohibits certain commercial solicitation. You agree to not send unsolicited advertisements ("junk mail") through the Internet and not to send email to anyone after they have asked you to stop sending them email ("harassment"). You agree to not post material not related to the topic of discussion of a newsgroup ("newsgroup abuse"). You agree not to dial in to one account from more than one computer simultaneously.

Cruzio services are intended for periodic, active use of email, newsgroups, file transfers, Internet chat, games, and browsing the World Wide Web. You may stay connected so long as you are actively using your connection for the above purposes. You agree not to use Cruzio services on a standby or inactive basis in order to maintain a connection. Unlimited accounts are not defined as dedicated accounts. Cruzio reserves the right to disconnect dialup users who are idle or have been connected for an exorbitant amount of time. Currently, dialup users are disconnected after 12 minutes of inactivity or after 6 hours of continual use. These parameters can be changed at any time at Cruzio's discretion.

You agree to not attempt to gain access to the Cruzio operating system through a security hole, or by any other means whatsoever, nor to attempt to install any software in the Cruzio operating system. You agree to indemnify and hold harmless Cruzio from any claims resulting from your conduct and/or use of the service which damages you or another party. Cruzio reserves the right to refuse service to anyone, and to terminate any account at any time for reasons including, but not limited to, violation of the Terms and Conditions of this contract, default of payment, or without cause on 10 days written notice by email, US Mail, or fax. Cruzio customers are strictly forbidden to resell or re-allocate bandwidth to a third party for any purpose without Cruzio's express written permission. Failure to comply with this condition will result in cancellation of the service at Cruzio's discretion.

DSL customers must maintain AT&T telephone service in continuous working order to maintain the DSL circuit. Any action, or inaction, resulting in AT&T telephone service being disconnected or changed (including changing the name associated with your AT&T service) will result in loss of DSL service.

Payment Obligations Payment is due within 15 days of the account anniversary (the date it was officially established) each period. Late fees may apply if payment is not received by the due date. Accounts are in default if payment is not received within 25 days of its due date. Accounts in default may be suspended. Such interruption does not relieve you from paying past due and ongoing charges. Cancel requests must be received by email, US Mail, or fax. Only a written request to terminate your service relieves you of your obligation to pay further account charges. It does not relieve you of past obligations and charges or from any prior agreements to pay, including but not limited to unpaid equipment charges. If you default, you agree to pay Cruzio's reasonable expenses, including attorney and collection fees, incurred in enforcing its rights under these Conditions. Prepaid accounts are not refundable for any reason if terminated early. Setup fees are not refundable for any reason. Unused services will be refunded in whole months only.

Your signature on the Cruzio application, or use of Cruzio, construes acceptance of these Conditions which supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with Terms and Conditions of any order. Cruzio reserves the right to modify these Conditions and change pricing or services at any time without notice. Cruzio may immediately terminate your account for violation of any of these Conditions.